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Chapter 5 Testing the Modem Card

2

Double-click the

Modems

icon.

You will see the MSP3880 modem listed.

3

Click on the

Diagnostics

tab.

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Содержание 8886 - Photosmart Camera Dock Digital Docking Station

Страница 1: ...PCI 56K MODEM User s Manual Version 1 2 MSP3880 U MSP3880 W ...

Страница 2: ...ournisseur La presente apparecchiatura terminale è stata approvata in conformità della decisione 98 482 CE del Consiglio per la connessione paneuropea come terminale singolo ad una rete analogica PSTN A causa delle differenze tra le reti dei differenti paesi l approvazione non garantisce però di per sé il funzionamento corretto in tutti i punti di terminazione di rete PSTN In caso di problemi cont...

Страница 3: ... may not operate Please ensure that a separate telephone not dependent on local power is available for emergency use Some parameters required for compliance with Telecom s Telepermit requirements are dependent on the equipment PC associated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom s Specification 1 a There shall be no...

Страница 4: ...face is intended to be connected to telecommunication network voltage TNV circuits which may carry dangerous voltages The telephone cord must remain disconnected from the telecommunications system until the card has been installed within a host which provides the necessary protection of the operator If it is subsequently desired to open the host equipment for any reason the telephone cord must be ...

Страница 5: ...ndows 98 18 4 3 For Windows 95 21 4 4 For Windows 2000 24 4 5 For Windows NT 4 0 27 Testing the Modem Card Setting the Country 28 5 1 Windows Me 98 95 28 5 1 1 Testing the modem 28 5 1 2 Setting the Country 31 5 2 Windows 2000 33 5 2 1 Testing the modem 33 5 2 2 Setting the Country 36 5 3 Windows NT 4 0 36 5 3 1 Testing the modem 36 5 3 2 Setting the Country 36 Deinstalling the Modem Card 37 6 1 W...

Страница 6: ... drivers To help you clear your doubts and possible problems you may face when using your modem we include the sections Frequently Asked Questions FAQ and Troubleshooting Guide These sections will provide the answers to some of the commonly asked questions on your modem as well as guide you along to solve problems that you may encounter For further technical details on your card you may refer to t...

Страница 7: ... related functions including data communications sending and receiving of faxes The intensive demands of today s Internet applications will no longer be a bottleneck Using the 56K PCI Modem you can now download graphic intensive web pages high bandwidth audio and video files as well as large file size software programs at speeds of up to 56Kbps ...

Страница 8: ...2000 10MB hard disk space system files and modem drivers only CD ROM drive Windows Me 98 95 2000 NT 4 0 Before You Begin This chapter contains information that your need to know before installing your modem card They are the basic system requirements needed for your modem card to run the safety rules to follow as well as the installation guidelines ...

Страница 9: ...ng strap touch any non painted surface of your computer chassis before you begin installation and again every minute or so until the installation is completed 2 3 Installation Notes Computers vary in configuration appearance and layout Therefore the installation procedures in this manual apply generally and you should compare the illustrations here with your computer A Philips screwdriver is requi...

Страница 10: ...stall its modem drivers before you remove it Check your existing modem documentation for details on this Power off your computer and any connected devices before installing your modem Remove the cover of your computer Setting Up Your Modem Card This chapter contains information on how to install the modem card and the telephone line to your computer ...

Страница 11: ... cover plate Keep the mounting screw to secure your card later Align your card with the selected PCI Bus slot and firmly push it into the slot If the card does not slide in do not force it Make sure that the card is lined up properly and try again Cover Plate PCI Bus Slot Mounting Screw ...

Страница 12: ...12 Chapter 3 Setting Up the Modem Card Secure your card to your computer chassis with the mounting screw º Replace the cover of your computer ...

Страница 13: ... socket Connect a telephone set to the modem card This optional connection eliminates the need to switch between your telephone set and your modem card if they are sharing the same telephone wall socket This completes the setting up of your modem Please proceed to the next chapter to install your modem drivers LINE to Telephone Wall Socket PHONE from Telephone set Telephone set Telephone Wall Sock...

Страница 14: ...one extension cord to the modem card and the other end to the telephone wall socket This completes the setting up of your modem Please proceed to the next chapter to install your modem drivers Telephone Wall Socket LINE to Telephone Wall Socket 3 2 2 For MSP3880 W users ...

Страница 15: ...etect the newly installed modem and anAdd New Hardware Wizard window will appear Installing the Modem Drivers This chapter contains information on how to install the modem drivers under Windows Me 98 95 2000 and Windows NT 4 0 Place your Installation CD into your CD ROM drive Select the Specify the location of the driver Advanced option Click Next 1 ...

Страница 16: ...Modem Drivers Select the Specify a location option Browse to the Winme directory on the CD ROM where the drivers can be found Click Next 2 Windows will prompt that the drivers have been found Click Next to install 3 Click Finish 4 ...

Страница 17: ...he Modem Drivers This completes the installation of the modem drivers in Windows Me Proceed to the next chapter to test your modem The Device Manager tab from the System Properties window will show the modem model under Modem 5 ...

Страница 18: ...your computer to start Windows 98 Windows 98 will detect the newly installed modem and anAdd New Hardware Wizard window will appear The next window prompt will ask for your modem drivers Place your Installation CD into the CD ROM drive Click Next 1 Click the option Search for the best driver for your device Recommended Click Next 2 ...

Страница 19: ...l prompt for the source of your drivers Windows will prompt that it has located the driver Click the option Specify a location Then browse to the WIN9x folder Click Next 3 Click Next to proceed with the installation 4 To complete the drivers installation click Finish ...

Страница 20: ...our system if prompted This completes the installation of the modem drivers in Windows 98 Proceed to the next chapter to test your modem You may be prompted to select the country that you are currently in Select your current country and then click OK 5 ...

Страница 21: ...m the MSP3880 W modem card Power on your computer to start Windows 95 Windows 95 will detect the newly installed modem and an Update Device Driver Wizard window will appear Place your Installation CD into your CD ROM drive Click Next 1 Click Other Locations to direct Windows to the drivers directory 2 ...

Страница 22: ...rivers When system prompts for the Installation CD click OK 5 Windows 95 will now prompt you that the modem drivers have been found Browse to the Win9x folder on your CD ROM and click OK 3 Click Finish to continue with the installation 4 ...

Страница 23: ...he Copying Files window will appear 6 You may be prompted to select the country that you are currently in Restart your system if prompted This completes the installation of the modem drivers in Windows 95 Proceed to the next chapter to test your modem Select your current country and then click OK 7 ...

Страница 24: ...the option Search for a suitable driver for my device Recommended Then click Next 2 4 4 For Windows 2000 The following screen shots are taken from the MSP3880 W card Power on your computer to start Windows 2000 Windows will detect the newly installed modem card and aFound New Hardware Wizard window will appear ...

Страница 25: ...4 Installing the Modem Drivers Click the option Specify a location Then click Next 3 Browse to the Win2000 folder on your CD ROM and click OK 4 When Windows found the driver click Next to start the installation 5 ...

Страница 26: ...ersion a Digital Signature Not Found window may appear Click Yes to continue 6 Click Finish when installation is completed Restart your system if prompted This completes the installation of the modem drivers in Windows 2000 Proceed to the next chapter to test your modem ...

Страница 27: ...uming your CD ROM drive is D If not substitute drive letter accordingly For users of MSP3880 U type U For users of MSP3880 W type W Click OK 5 Click the Nextbutton and select theProduct Name from theModem Board Installation Wizard 6 Follow any on screen instructions to complete the software installation This completes the installation of the modem drivers in Windows NT 4 0 Please proceed to the ne...

Страница 28: ...l MSP3880 W in the Windows 98 environment 5 1 1 Testing the modem Testing the Modem Card Setting the Country This chapter contains information on how to test your modem card in Windows Me 98 95 2000 Windows NT 4 0 1 From the Windowstaskbar click Start Settings Control Panel ...

Страница 29: ...29 Chapter 5 Testing the Modem Card 2 Double click the Modems icon You will see the MSP3880 modem listed 3 Click on the Diagnostics tab ...

Страница 30: ... to Click More Info 4 The Port Information shown here may differ from what you see on your computer It is determined by the COM Port which you connect your modem to Click OK TheMore Info window will appear showing a list of AT commands This indicates a successfully installed modem 5 ...

Страница 31: ... error message stating that it was unable to open the COM Port 5 1 2 Setting the Country Ensure that the country setting is correct for your location In some cases the country is set to match the Operating System selected and re selection is required to match your exact location To change the current setting do the following Windows Me 1 From the Windows taskbar click Start Settings Control Panel ...

Страница 32: ...desktop right click on the My Computer icon and select Properties 2 Click the Device Manager tab and double click on Modem 3 Select your product model and click Properties 4 Click the Country Select tab Select the country that you are currently in and clickApply ...

Страница 33: ... Windows 2000 The following illustrations are based on the model MSP3880 U 5 2 1 Testing the modem From the Windows desktop right click on the My Computer icon and choose Properties 1 Click the Hardware tab and then the Device Manager button ...

Страница 34: ...34 Chapter 5 Testing the Modem Card The Device Manager window will appear 2 Double click on Modems and then double click on your newly installed modem 3 Click the Diagnostics tab ...

Страница 35: ...Query Modem button The Port Information shown here may differ from what you see on your computer It is determined by the COM Port which you connect your modem to A list of AT commands will appear This indicates a successfully installed modem Click OK 5 ...

Страница 36: ...it to the country that you are currently in 5 3 Windows NT 4 0 5 3 1 Testing the modem 1 From the Windows taskbar click Start Programs Accessories HyperTerminal HyperTerminal 2 Key in the required information prompted by the dialog boxes 3 Click OK after entering any telephone number in the dialog box 4 At the next dialog prompt click Cancel 5 Type AT and press Enter You should see a response OK 6...

Страница 37: ...con and choose Properties Click the Hardware tab and then the Device Manager button Select your modem and then click the Add Remove button The Device Manager window will appear Double click on Modems and then right click on your newly installed modem Choose Uninstall 6 3 Windows NT 4 0 From theControl Panel double clickAdd Remove Programs Select your newly installed modem and then click theNext bu...

Страница 38: ...pplication What is V 90 V 90 is a new standard approved by the International Telecommunication Union for 56K analog modems It is a compromise officially reached between the two competing standards X2 from 3COM USR and K56Flex from Rockwell Lucent What resources does MSP3880 use Depending on system the resources used is either IRQ9 IRQ10 or IRQ11 for systems that have two COM ports If the system ha...

Страница 39: ...ur website for any updated drivers I do not have any application and needs to do some faxing How do I install fax in Windows 98 If you are in the US go to directory D Tools oldwin95 message us in your Windows 98 installation CD For other countries go to D Tools oldwin95 message intl in your Windows 98 installation CD Assuming your CD ROM drive is D Else substitute the drive letter accordingly i Ru...

Страница 40: ...Yes You need to ensure that the country setting for your modem card is correct for your location Carry out the following steps Windows 98 95 i From the desktop right click on the My Computer icon and select Properties ii Click the Device Manager tab and double click on Modem iii Select your product model and click Properties iv Click the Country Select tab Select the country that you are currently...

Страница 41: ...esktop right clickMy Computer and thenProperties ii Click the Hardware tab Then click the Device Manager button iii Double click Modems Then double click your modem model from the list Click the Resources tab The IRQ Interrupt and memory range Address used by the modem will be listed Why is the default maximum speed in the Device Manager Properties for MSP3880 showing 115200 It is referring to the...

Страница 42: ...ut You may want to check with your telephone service provider The modem hangs up when an incoming call is received Disable the Call Waiting function for the Online Service Internet Connection and or communications software you are using When I tried to dial out the system gave me an error message No Dial Tone Check the Telephone Cable connection If necessary plug out and reconnect the Telephone Ca...

Страница 43: ...PCI Bus slot However if you are sure that the card has been properly installed do the following i From the Windows taskbar click Start Settings Control Panel ii Double click the System icon iii Click the Device Manager tab iv Check whether there is any yellow exclamation mark error on the Modem Sound video and game controllers devices If yes select the device click Remove and OK Re install the dri...

Страница 44: ...nications software running do the following i From the Windows taskbar click Start Settings Control Panel ii Double click the System icon iii Click the Device Manager tab iv Check whether there is any yellow exclamation mark on the modem device If yes remove the modem device and re install the modem drivers Windows NT4 0 Not applicable Why isn t there any sound from the speakers Go through the fol...

Страница 45: ...a Throughput Up to 115 2Kbps with compression and 57 6Kbps without compression Error Correction V 42 LAP M and MNP2 4 Data Compression V 42bis and MNP5 Fax Modulations V 17 V 29 V 27ter V21 Channel 2 Class 1 and Group 3 Protocol Technical Specifications This chapter contains the technical specifications of your card The information may be more useful for technically inclined users ...

Страница 46: ... 8bis Rockwell VRPI PCI Interface PCI 2 1 Interface PCI Plug and Play PCI Power Management Wake Up on Ring through PCI PME support only if your system supports ACPI Power Management The product specifications herein are subject to change without prior notifications ...

Страница 47: ... your modem The example used here is the MSP3880 U modem with a driver version of V2 12 10 ATI0 HSF Soft56K Data Fax PCI ATI1 Not Applicable ATI2 OK ATI3 V2 12 10 ATI4 MSP3880 U 56K Modem ATI5 181 ATI6 SoftK56 CModem Version 11 Rksample 11 Version 339 ATI7 Applicable ATI8 Apr 27 2000 11 21 59 ATI9 US ...

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