Contacting technical support
If the computer is connected to the Internet, select
Start > Help and
Support > Contact support
to start a chat session with a support specialist
or to access the technical support telephone numbers.
For the fastest possible resolution of your problem, have the computer and
the following information available when you call or e-mail:
●
Product name located on the display or keyboard.
●
Serial number (s/n) listed on the service tag.
◦
The service tag label is on the bottom of the computer.
◦
To display the service tag information on the computer screen,
select
Start > Help and Support > System Information
.
●
Date the computer was purchased.
●
Conditions under which the problem occurred.
●
Error messages that have been displayed.
●
The manufacturer and model of the printer or other accessories
connected to the computer.
●
Operating system version number and registration number.
To display the operating system version number and registration
number, select
Start > Help and Support > System Information
. (On
some models, the registration number may be identified in the
Operating System table as the Product Id).
Contacting technical support
31
Содержание 6520s - Notebook PC
Страница 1: ...HP Notebook PC Getting Started Enhanced for Accessibility ...
Страница 4: ...iv Product notice ...
Страница 11: ...Step 3 Open the computer To open the computer Raise the display Setting up the computer 5 ...
Страница 14: ...Chapter 1 First time setup 8 ...
Страница 19: ...Right side components Component Component 1 Optical drive 2 Security cable slot Identifying the hardware 13 ...
Страница 38: ...32 Chapter 5 Troubleshooting ...
Страница 54: ...48 Index ...
Страница 55: ......
Страница 56: ......