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Troubleshooting

This chapter describes how to troubleshoot your 5400R zl2 switches. Note that
this document describes troubleshooting mostly from a hardware perspective.
You can perform more in-depth troubleshooting using the software tools
available with the switch, including the full-featured console interface, the
built-in web browser interface, and IMC, the SNMP-based network manage-
ment tool. For more information, see the chapter “Troubleshooting” in the

Management and Configuration Guide,

which is on the HP networking Web

site at

www.hp.com/networking/support

This chapter describes the following:

■

Basic troubleshooting tips (

■

Diagnosing with the LEDs (

■

HP networking tools (

■

Hardware diagnostic tests (

■

Restoring the factory default configuration (

■

Downloading new code (

■

HP Customer Support Services (

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Содержание 5400R zl2 Series

Страница 1: ...HP 5400R zl2 Switches Installation and Getting Started Guide Power over Ethernet ...

Страница 2: ......

Страница 3: ...HP 5400R zl2 Switches Installation and Getting Started Guide ...

Страница 4: ...2R 92GT PoE 4SFP No PSU v3 zl2 Switch JL001A HP 5406R 8 port 1 2 5 5 10GBASE T PoE 8 port SFP No PSU v3 zl2 Switch JL002A HP 5406R 44GT PoE 4SFP No PSU v3 zl2 Switch JL003A HP 5406R 16 port SFP No PSU v3 zl2 Switch JL095A HP 24p 10 100 1000BASE T PoE v3 zl2 Mod J9986A HP 24p 10 100 1000BASE T v3 zl2 Mod J9987A HP 24p 1GbE SFP v3 zl2 Mod J9988A HP 12p PoE 12p 1GbE SFP v3 zl2 Mod J9989A HP 20p PoE 4...

Страница 5: ... 1 8 LEDs 1 10 LED Mode Select Button and Indicator LEDs 1 14 Console Port 1 15 Out of Band Management OOBM Port 1 16 System Reset Button 1 16 Clear Button 1 16 MM Shutdown Button 1 17 MM Reset Button 1 17 Back of the Switch 1 19 Power Connector 1 20 Redundant Power Supply 1 20 Switch Accessories 1 22 Switch Features 1 24 2 Installing the HP 5400R zl2 Switches Included Parts 2 1 Switch Accessories...

Страница 6: ...ect the Switch to a Power Source 2 21 8 Connect the Network Cables 2 22 10 Optional Connect to the Management Console of the Switch 2 23 Terminal Configuration 2 23 Setting Up a Console Connection 2 24 Console Cable Pinouts 2 26 Telnet Console Access 2 26 Out of Band Management OOBM Port 2 27 Hot Swapping Switch Modules 2 27 Adding or Replacing Modules 2 28 3 Getting Started With Switch Configurat...

Страница 7: ...y Resetting It 5 11 Checking the Switch LEDs 5 12 Checking Console Messages 5 12 Testing Twisted Pair Cabling 5 13 Testing Switch to Device Network Communications 5 13 Testing End to End Network Communications 5 13 Restoring the Factory Default Configuration 5 14 Downloading New Software 5 15 HP Customer Support Services 5 15 Before Calling Support 5 15 A Specifications Physical A 1 Electrical A 1...

Страница 8: ...r 10 Mbps or 100 Mbps Network Connection B 12 Cable Diagram B 12 Pin Assignments B 12 Straight Through Twisted Pair Cable for 1000 Mbps Network Connections B 14 Cable Diagram B 14 Pin Assignments B 15 C Safety and Regulatory Statements Safety Information C 1 Informations concernant la sécurité C 2 Hinweise zur Sicherheit C 3 Considerazioni sulla sicurezza C 4 Consideraciones sobre seguridad C 5 In...

Страница 9: ...vii Regulatory Model Identification Number C 10 D Recycle Statements Waste Electrical and Electronic Equipment WEEE Statements D 1 Index ...

Страница 10: ......

Страница 11: ...e multi port modular switches that provide Layer 3 routing features and also low latency for high speed networking This chapter describes your 5400R zl2 switches including Overview of 5400R zl2 switches page 1 2 Network Connectivity Speeds and Technologies page 1 7 Front of the Switches page 1 8 Back of the Switch page 1 19 Switch Accessories page 1 22 Switch Features page 1 24 ...

Страница 12: ...witch J9821A One HP 20 port Gig T PoE 2 port 10GbE SFP v2 zl Module J9536A One HP 24 port Gig T PoE v2 zl Module J9534A The HP 5406R 44G PoE 4SFP No PSU v2 zl2 Switch J9824A ships with the 5406R zl2 6 slot chassis J9642A and the following One HP 5406R zl2 Switch J9821A One HP 20 port Gig T PoE 4 port SFP v2 zl Module J9535A One HP 24 port Gig T PoE v2 zl Module J9534A The HP 5412R 92G PoE 4XG v3 z...

Страница 13: ... JL003A ships with the following One HP 5406R zl2 Switch J9821A One HP 24p 10 100 1000BASE T PoE v3 zl2 Mod J9986A One HP 20p 4p SFP v3 zl2 Mod J9990A The HP 5406R 8p10GT 8pSFP v3 zl2 Switch JL095A ships with the following One HP 5406R zl2 Switch J9821A Two HP 8p 1G 10GbE SFP v3 zl2 Mod J9993A You must order the power supplies separately for these bundles ...

Страница 14: ...chassis with Premium Software and the following One HP 20 port Gig T PoE 2 port 10GbE SFP v2 zl Module J9536A Three HP 24 port Gig T PoE v2 zl Module J9534A The HP 5412R 92G PoE 4SFP No PSU v2 zl2 Switch J9826A ships with the 5412R zl2 12 slot chassis with Premium Software and the following One HP 20 port Gig T PoE 4 port SFP v2 zl Module J9535A Three HP 24 port Gig T PoE v2 zl Module J9534A See S...

Страница 15: ...ucing the HP 5400R zl2 Switches HP 5406R zl2 Switch The HP 5406R zl2 switch ships with the 5400R zl2 Management Module and open 6 slot chassis J9821A The switch needs at least one power supply to operate The 5406R zl2 switch bundles are not shown Figure 1 1 HP 5406R zl2 Switch J9821A ...

Страница 16: ...2 Switches HP 5412R zl2 Switch The HP 5412R zl2 switch ships with the 5400R zl2 Management Module and open 12 slot chassis J9822A It does not ship with any power supplies The switch needs at least one power supply to operate The 5412R zl2 switch bundles are not shown Figure 1 2 HP 5412R zl2 Switch J9822A ...

Страница 17: ...r SFP Connector QSFP Connector 100 Mbps 100 FX Fiber multimode LC 100 BX Fiber single mode LC 1 Gbps 1000 T Copper twisted pair RJ 45 1000 SX Fiber multimode LC 1000 LX Fiber multimode or single mode LC 1000 LH Fiber single mode LC 1000 BX Fiber single mode LC 10 Gbps 10 Gig CX4 Copper twinaxial CX4 10 Gig Direct Attach Copper twinaxial Not Applicable 10 Gig SR Fiber multimode SC LC 10 Gig LRM Fib...

Страница 18: ...bit information or J8436 for 10 Gigabit information Select any of the products that display in the dropdown list Select Product support information Then click on Manuals and find the Transceiver Support Matrix For technical details of cabling and technologies see Cabling and Technology Information in the appendices Table 1 1 Optional Network Connectivity Speeds and Technologies Sl No Label 1 Power...

Страница 19: ...R zl2 switches For more information on HP Smart Rate port LEDs and 40G ports see HP Switch v3 zl2 module installation guide 5 Status LEDs 6 Reset and Clear buttons 7 Status LEDs for the Fans Power Supplies and Switch Modules 8 LED Mode Select button and indicator LEDs 9 OOBM Port 10 Console Port 11 Auxiliary Port 12 SwitchModulesandslotswithLinkandModeLEDs for each port located on each module Sl N...

Страница 20: ...on solid or blink for a specified number of minutes 1 1440 The default is 30 minutes Use the command chassislocate Test green Orange Off The normal operational state the switch is not undergoing self test On Green The switch self test and initialization are in progress after you have power cycled or reset the switch The switch is not operational until this LED goes off The Self Test LED also comes...

Страница 21: ... has been detected Fan green Orange On The cooling fans are operating normally Blinking Orange1 One or more of the cooling fans have failed The switch Fault LED will be blinking simultaneously Internal Power green Orange numbers corresponding to the power supply positions On A power supply is installed in the position in the back of the switch corresponding to the number and the supply is plugged ...

Страница 22: ...s that the port Mode LEDs are lit for ports that are in Full Duplex Mode PoE Indicates which ports are supplying PoE power If the Mode LED is on the port is providing PoE power If the Mode LED is off the port is not providing PoE power If the Link LED is on the port is enabled for PoE If the Link LED is off the port is disabled for PoE If the Link LED is blinking Orange the port has an error or th...

Страница 23: ...approximately LEDs State Meaning LED State Meaning Link On Indicates the port is enabled and receiving a link beat signal for the twisted pair ports or a strong enough light level forthe fiber optic ports from theconnected device Off One of these conditions exists no active network cable is connected to the port the port is not receiving link beat or sufficient light the port has been disabled thr...

Страница 24: ...ton to change from one mode to the next Figure 1 4 Mode LEDs and LED Mode Select Button If the Activity indicator LED is lit each port Mode LED displays activity information for the port it flickers faster for the higher traffic rates If the Full Duplex indicator LED is lit the port Mode LEDs light for those ports that are operating in full duplex If the speed indicator LED is lit the port LEDs be...

Страница 25: ...ort Slow Blinking Orange Internal PoE fault on this port Fast Blinking Orange This port is denied PoE power or has an external load fault Mode LED On PoE power is be supplied on this port Off PoE is not being supplied on this port Console Port There are two console ports on the switch These ports are used to connect a console to the switch The one port uses the serial cable supplied with the switc...

Страница 26: ...stem Reset Button This button will reset the entire switch including the second management module when powered on This action clears any temporary error conditions that may have occurred executes the switch self test and resets all network activity counters to zero The counters are displayed in the switch console interface the switch web browser interface and through SNMP network management applic...

Страница 27: ...on immediately when you see the Test LED begins to flash on both the Management Modules For the specific method to restore the factory default configuration see Restoring the Factory Default Configuration in chapter 4 Troubleshooting of this manual MM Shutdown Button When you want to remove a module the MM shutdown button halts all the management functions It will not reboot when this button is pr...

Страница 28: ...g the HP 5400R zl2 Switches Front of the Switch Introducing the HP 5400R zl2 Switches If the system is running with two management modules and the MM shutdown button is pressed on the standby module no failover occurs ...

Страница 29: ...400R zl2 Switches Back of the Switch Figure 1 5 Back of a 5406R zl2 switch with one power supply Figure 1 6 Back of a 5412R zl2 switch with two power supplies 1 Ground lug mounting holes 2 AC power connector 3 Power and Fault LEDs 4 Slot for installing optional redundant power supply ...

Страница 30: ...tinue to run Not e Any combination of J9828A J9829A and J9830A power supplies can be used in the same switch However HP recommends to only use like supplies in a unit for more deterministic behavior in event of a power supply failure C a u t i o n The switch redundant power supply is hot swappable but as indicated by the caution statement on the power supply it must be disconnected from AC power b...

Страница 31: ...o reset the interface modules pull each module out about half way and then re seat them Do this for each module in slots G L For more information regarding power see the HP Switch v2 zl Internal Power Supplies Installation Guide HP Power over Ethernet PoE PoE Devices Planning and Implemen tation Guide ...

Страница 32: ...2 Power Supply HP 5400R 1100W PoE zl2 Power Supply HP 5400R 2750W PoE zl2 Power Supply HP 5406R zl2 Switch Fan Tray HP 5412R zl2 Switch Fan Tray HP 5406R zl2 Switch HP 5412R zl2 Switch HP X450 4U 7U Universal 4 Post Rack Mounting Kit HP 5412R 92GT PoE 4SFP No PSU v3 zl2 Switch JL001A HP 5406R 8 port 1 2 5 5 10GBASE T PoE 8 port SFP No PSU v3 zl2 Switch JL002A HP 5406R 44GT PoE 4SFP No PSU v3 zl2 S...

Страница 33: ...SFP v3 zl2 Mod J9988A HP 12p PoE 12p 1GbE SFP v3 zl2 Mod J9989A HP 20p PoE 4p SFP v3 zl2 Mod J9990A HP 20p PoE 4p 1 2 5 5 XGT v3 zl2 Mod J9991A HP 20p PoE 1p 40GbE QSFP v3 zl2 Mod J9992A HP 8p 1G 10GbE SFP v3 zl2 Mod J9993A HP 8p 1 HP 2 5 5 XGT PoE v3 zl2 Mod J9995A No t e For detailed information about the v2 zl modules see the HP Switch v2 zl Modules Installation Guide For detailed information a...

Страница 34: ...ex operation available on all ports Easy management of the switch through several available interfaces web browser interface an easy to use built in graphical interface that can be accessed from common web browsers console interface a full featured easy to use VT 100 terminal inter face for out of band switch management or for TELNET access to the switch The console includes complete switch manage...

Страница 35: ...r a description see the Management and Configuration Guide which is on the HP networking Web site Support for IEEE 802 3af standard IEEE 802 3at standard and pre standard PoE devices Supports dual management module capability Supports 100 POE capacity at low line Supports existing v2 zl and v3 zl2 modules Support for three new Power Supplies BPSU Base Power Supply unit J9828A Lower cost alternativ...

Страница 36: ...1 26 Introducing the HP 5400R zl2 Switches Switch Features Introducing the HP 5400R zl2 Switches ...

Страница 37: ... HP 5400R zl2 Switch Quick Setup Guide and Safety Regulatory Informa tion HP Switches General Safety and Regulatory Information One HP 5400R zl2 Management Module J9827A One HP 5406R zl2 Switch Fan Tray J9831A or HP 5412R zl2 Switch Fan Tray J9832A One HP 5406R zl2 Switch Rack Mounting Kit 5066 3042 or HP 5412R zl2 Switch Rack Mounting Kit 5066 3043 Cable Manager Kit 5189 8716 Not e Power Supplies...

Страница 38: ...e HP 5400R zl2 Management Module J9827A One HP 5406R zl2 Switch Fan Tray J9831A One HP 5412R zl2 Switch Fan Tray J9832A Country Region J9830A Power Supply Cable Australia New Zealand China Mainland Europe South Korea India Japan Thailand Denmark Switzerland United Kingdom Hong Kong Singapore Malaysia United States Canada 125V South Africa Taiwan USA 250V Israel Argentina Brazil Chile 8121 1550 812...

Страница 39: ...srael Argentina Brazil Chile North America 110V 8121 1476 8121 1484 8121 1479 8120 5338 8121 1485 8121 1486 8121 1480 8121 1475 8121 1483 8121 1511 8121 1478 8121 1481 8121 1474 8121 1477 8121 0914 Country Region J9828A Power Supply Cable Australia China Europe South Korea Japan Thailand Philippines India Denmark Switzerland United Kingdom Hong Kong Singapore Malaysia South Africa Taiwan Israel Ar...

Страница 40: ... zl2 Modules in your 5400R zl2 switches HP switch vl zl modules are not supported 3 Install power supplies page 2 12 The 5406R zl2 and 5412R zl2 switches supports up to two power supplies It may be easier to install the power supplies after mounting the switch The switch must have at least one power supply to operate 4 Verify the switch passes self test page 2 14 This is a simple process of pluggi...

Страница 41: ...00 1000 T ports on the v2 zl or v3 zl2 Modules comply with IEEE 802 3x standard which includes the Auto MDI MDI X feature This feature allows you to use straight through twisted pair cable for all of your twisted pair network connections 9 Connect a console to the switch optional page 2 23 You may wish to modify the switch s configuration for example to configure an IP address so it can be managed...

Страница 42: ...o prevent it from becoming unstable and or falling over Ensure a cover plate is installed on any empty switch power supply or module slot A cover plate is required for safe operation and to ensure proper switch cooling Never have more than one power supply or module slot uncovered at a time while the switch is powered on To avoid energy and mechanical hazards never allow any part of your body jewe...

Страница 43: ... that the power cord can be used safely with the switch and power supply When installing the switch note that the AC outlet should be near the switch and should be easily accessible in case the switch must be powered off Ensure the switch does not overload the power circuits wiring and over current protection Each power supply should be connected to a dedi cated branch circuit to prevent tripping ...

Страница 44: ...st 10 2 cm 4 inches of space for the power cord and cooling On the sides of the switch leave at least 7 6 cm 3 inches for cooling 2 Install Switch Modules Install switch modules into the slots as shown in the illustration below For installation details see the instructions in the manual that comes with the module C a u t i o n Make sure you install only HP Switch v2 zl or v3 zl2 Modules HP Swtich ...

Страница 45: ...t face of the switch chassis Once the module is fully inserted screw in the two retaining screws to secure the module in place The screws should be tightened until they are secure but not overtightened If you do not use one or more of the slots ensure the slot cover plate is still attached over the slot for safe operation and proper switch cooling For safety you should not have more than one modul...

Страница 46: ...y properly dispose of used battery according to instructions There is a risk of explosion if the battery is replaced by an incorrect type Ensure to replace the battery with the same type To avoid shorting of battery remove and properly dispose of battery before returning a Management Module for repair Installing a New Battery Figure 2 1 Battery location on Management Module 1 Insert the new batter...

Страница 47: ...uctions du fabricant Perchlorate Notice If this product contains a real time clock battery or coin cell battery it may contain perchlorate and may require special handling when recycled or disposed of in California and other certain states Perchlorate material special handling may apply see www dtsc ca gov hazardouswaste perchlorate Web site for more information ...

Страница 48: ... zl2 switch can hold up to four power supplies J9828A 630W of max power of system 12V power or 275w of max PoE power Total Max power is 700w J9829A 630W of max power of system 12V power or 900W of max PoE power Total Max power is 1100W J9830A with 2 power cords 630W of max power of system 12V power or 2500W of max PoE power Total Max power is 2750W J9830A with MAIN power cord only 630W of max powe...

Страница 49: ...er of the power supply slots are not being used make sure to attach the cover plate over the slot Please see the Installation Precautions on page 2 7 for more information For installation details see the instructions in the manual that comes with the power supply CAUTION Disconnect AC power from the power supply BEFORE installing or removing the supply Otherwise damage to the equipment may result ...

Страница 50: ...lled any modules and the optional second power supply but before mounting the switch in its network location you should first verify it is working properly by plugging it into a power source and verifying it passes its self test If you have installed a second power supply repeat these procedures with the second power supply to verify it works correctly also 1 Connect the power cord supplied with t...

Страница 51: ...modules The LED behavior is described on the next page If the LED display is different than what is described especially if the Fault LED stays on for more than approximately 120 seconds or it starts blinking the self test has not completed correctly See chapter 4 Troubleshooting for diagnostic help Figure 2 4 Switch Fault Module and Chassis LEDs When the switch is powered on it performs its diagn...

Страница 52: ...the switch chassis stay on for the devices installed one for each switch module installed one for each power supply installed and one for all the fans The Fault Locator and Test LEDs are off The port LEDs on the switch modules go into their normal operational mode If the ports are connected to active network devices the Link LEDs stay on and the Mode LEDs behave according to the mode selected In t...

Страница 53: ...the switch use the clips and screws that came with the cabinet Plan which four holes that you will be using in the cabinet and install all four clips and partially install the two bottom screws as described in step 2 on the previous page before proceeding to step 3 The number of holes depends on the switch and the rack kit being used To reduce the switch weight and ease while installation you can ...

Страница 54: ... Installing the HP 5400R zl2 Switches 2 Install a screw half way into this cage nut 3 Align the included Rack Mount Bracket such that the half holelinesup withthescrew installadditionalcage nuts at each hole position in the bracket 1 Rack Brackets 2 Flat Head Screws ...

Страница 55: ...itches Installation Procedures Installing the HP 5400R zl2 Switches 4 Repeat for opposite column in the rack 5 Secure the Rack Mount Brackets to the switch with included flat head screws 1 Pan Head Screw 2 Cable Manager 3 Pan Head Screw ...

Страница 56: ...o the arms of the Cable Managers Horizontal Surface Mounting Place the switch on a table or other horizontal surface Use a sturdy surface in an uncluttered area You may want to secure the networking cables and switch power cord to the table legs or other part of the surface structure to help prevent people from tripping over the cords Not e Ensure the air flow is not restricted around the sides an...

Страница 57: ...ower source If a redundant power source is available it is desirable to power one switch power supply from the regular AC source and the other power supply from the independent AC source This will provide redundancy in AC power to the switch as long as the switchPoE powerusage falls within the capability of one power supply If both power supplies are plugged into a common AC source there is still ...

Страница 58: ...and switch are both powered on and operating correctly Verify you have used the correct cable type for the connection for all twisted pair connections the RJ 45 connectors on the 5400R zl2 switches allow you to use either straight through cable or crossover cable when the port is in the Auto configuration for fiber optic connections verify the transmit port on the switch is connected to the receiv...

Страница 59: ...attach a 9 to 25 pin straight through adapter to the PC end of the cable In Band Access the console using telnet from a PC or UNIX station on the network and a VT 100 terminal emulator This method requires that you first configure the switch with an IP address and subnet mask by using either out of band console access or through DHCP Bootp Terminal Configuration To connect a console to the switch ...

Страница 60: ...console cables a A DB9 to RJ45 cable shipped with the switch b A micro USB cable not provided The USB console drivers are available at www hp com networking support The following are the steps to download the driver c Type a product model for example 5400 or product number in the Auto Search text box d Select one of the switches from the dropdown list and click the Display selected button e From t...

Страница 61: ...two or three times to display the copyright page and the message Press any key to continue b Press any key to display the switch console command CLI prompt for example HP 5900 c Continue the console session to configure the switch by following the procedure in Minimal Configuration Through the Out of Band Console Connection on page 3 2 1 Console Port 2 RJ 45 to DB9 console cable supplied with the ...

Страница 62: ...pping of RJ 45 to DB 9 Telnet Console Access To access the switch through a telnet session follow these steps 1 Ensure the switch is configured with an IP address and that the switch is reachable from the telnet workstation for example by using a Ping command to the switch s IP address RJ 45 Signal reference from Chassis DB 9 Signal reference from PC Reserved 1 8 CTS Reserved 2 6 DSR TXD 3 2 RXD R...

Страница 63: ...ork cable to the Management port to manage an HP 5400R zl2 Switch through Telnet from a remote PC or a UNIX worksta tion To use this port the switch must have an IP address IP settings can be configured through a Console port connection or automatically from a DHCP Bootp server A networked out of band connection through the Management port allows you to manage data network switches from a physical...

Страница 64: ...ch operation When you are replacing a module in a slot with another module of different type the new module does not immediately operate since the switch contains configuration such as VLAN membership involving ports of the older module Replacing the module does NOT automatically remove such config uration To remove the older configuration run the following command from the command line interface ...

Страница 65: ...nd subnet mask compatible with your network Also you should configure a Manager password to control access privileges from the console and web browser interface Other parameters in the Switch Setup screen can be left at their default settings or you can configure them with values you enter Many other features can be configured through the switch s console interface to optimize the switch s perform...

Страница 66: ... to minimally configure the switch for manage ment and password protection in your network is to use a direct console connection to the switch start a console session and access the Switch Setup screen 1 Using the method described in the preceding section connect a terminal device to the switch and display the switch console command CLI prompt the default display The CLI prompt appears displaying ...

Страница 67: ...Optional 1440 to 1440 The number of minutes your location is to the West or East of GMT Community Name public Default setting recommended Spanning Tree Enabled No Default setting recommended unless STP is already running on your network or the switch will be used in complex network topologies Default Gateway blank Recommended EntertheIPaddressofthenext hopgatewaynodeifnetwork traffic needs to be a...

Страница 68: ...such as IMC Some basic information on managing your switch is included in the next section For more information on the console web browser and SNMP management interfaces and all the features that can be configured on the 5400R zl2 switches see the Management and Configuration Guide which is on the HP networking Web site To Recover from a Lost Manager Password If you cannot start a con sole session...

Страница 69: ... and connect to the switch s IP address 3 You will see the copyright page and the message Press any key to continue Press a key and you will then see the switch console command CLI prompt for example assuming there is no password HP 5400Rzl2 Enter help or to see a list of commands that can be executed at the prompt Entering any command followed by help provides more detailed context help informati...

Страница 70: ... on using the web browser interface please see the Management and Configuration Guide which is on the HP networking Web site An extensive help system is also available for the web browser interface To access the help system though the subnet on which the switch is installed must have access to the internet or Intelligent Management Center needs to be installed on a network management station that ...

Страница 71: ...le The Management module and its components are not hot swappable The hot swapping feature allows you to remove or install modules without powering off or rebooting the switch Swapped in modules are recognized by the switch and begin functioning immediately after they are installed C a u t i o n The HP 5400R zl2 Switch and its components are sensitive to static discharge Use an antistatic wrist st...

Страница 72: ...Internal Power LEDs on the management module will blink simultaneously with the switch Fault LED indicating which power supply failed Although these procedures show the 6 slot chassis the procedures are the same for the 12 slot chassis To remove an AC power supply 1 Ensure the AC power supply is not plugged into an AC power source on the failed power supply 2 Using either a flat bladed or Torx T 1...

Страница 73: ...e way in until it connects to the switch The power supply face plate will be flush with the back face of the switch Figure 4 2 Power supply installation 4 Tighten the four retaining screws that hold it in place Be careful not to overtighten the screws For more details see the HP Switch zl2 Internal Power Supply Installation Guide ...

Страница 74: ...ller on the backplane to control the fan power interface during insertion and removal Although these procedures show the 6 slot chassis the procedures are the same for the 12 slot chassis WARN I NG To avoid contact with spinning fans if you are hot swapping out the fan tray assembly pull the assembly out one inch and allow the fans to stop rotating approximately 20 seconds before pulling it all th...

Страница 75: ...hem from the threaded holes in the switch 2 Using the extractor handles pull the module out from the slot 3 Remove the flash disk from the failed module and install it into the replacement module 4 Remove the battery from the failed module and dispose of properly 5 Install the new battery that came with the replacement module See Installing a Management Module Battery on page 2 10 for instructions...

Страница 76: ...the Fault flashing are amber in color LEDs are green with normal functionality In addition the Locator LED will be a solid blue Installing an SD Card To install or replace an SD card 1 Using either a flat bladed or Torx T 10 screwdriver loosen the retaining screws securing the management module You cannot access the SD when the management module is installed This prevents inadvertent removal of th...

Страница 77: ...Digital installation and removal 3 Slide out the old SD card 4 Slide in the new SD card being careful not to bend any pins 5 Reinstall the management module into the switch 6 Use an equal amount of pressure and push both extractor handles closed to completely seat the module 7 Tighten the retaining screws ...

Страница 78: ...4 8 Replacing Components Replacing the Management Module SD Card Replacing Components ...

Страница 79: ... web browser interface and IMC the SNMP based network manage ment tool For more information see the chapter Troubleshooting in the Management and Configuration Guide which is on the HP networking Web site at www hp com networking support This chapter describes the following Basic troubleshooting tips page 5 2 Diagnosing with the LEDs page 5 4 HP networking tools page 5 10 Hardware diagnostic tests...

Страница 80: ...cessiverepeaterdelaysbetweenendnodes Ifyouhave network problems after recent changes to the network change back to the previous topology If you no longer experience the problems the new topology is probably at fault In addition you should make sure that your network topology contains no data path loops Between any two end nodes there should be only one active cabling path at any time Data path loo...

Страница 81: ... negotiate or are configured to connect at half duplex all hubs are configured this way for example If necessary though you can modify the configuration of the ports on the 5400R zl2 switches to match the configuration of the connected device Use the switch console the web browser interface or IMC to modify the port configuration Check the port configuration A port on your 5400r zl2 switch may not...

Страница 82: ...one LED per power supply Fan Port Link Off with power cord plugged in 1 1 1 1 1 1 On Prolonged On Prolonged On 1 1 1 1 On Blinking2 Blinking2 Off 1 1 1 On Blinking2 Blinking2 Blinking2 1 1 Never On On Blinking2 Blinking2 Blinking2 1 1 On briefly then Off On Blinking2 Blinking2 Blinking2 1 1 Blinking2 On Blinking2 Off 1 Blinking 1 On Blinking2 Off 1 1 Blinking 1 On Off Off Off 1 1 Fast blinking3 On...

Страница 83: ...in the communications with a single module slot or it might be more significant Start a console session with the switch and at the CLI prompt issue the command show logging In the event log that is displayed there will be messages that describe the extent of the problem If the problem is with individual slots the remainder of the switch slots will be fully operational and canbe used until you get ...

Страница 84: ...hich version of the operating code is needed to support the module The modules that are supported in your5400Rzl2 asoftheprintingofthismanual arelistedonpage1 22under Switch Features The latest code can be downloaded from the HP networking Web site at www hp com networking support First verify the switch has a version of code that supports the module that is indicating the fault If the module is n...

Страница 85: ...he other module ports will operate normally For more information on 40G port self test or initialization failure see v3 zl2 module installation guide A fault condition has been detected on the power supply installed in the slot corresponding to the blinking number Try removing and reinstalling the power supply Caution EnsuretheACpowercordisdisconnectedfromthesupplybeforeremoving and reinstalling t...

Страница 86: ...nk LED will be continuously flashed at the fast rate of 0 8 seconds per cycle The blinking continues until you clear the security violation through the switch console In the console you can view the identity of the connected device that committed the security violation Once the security violation is cleared you must re enable the port through the console For more information on the Port Security f...

Страница 87: ... is connected to the transmit port on the connected device and that both devices are transmitting correctly For a 1000 Mbps connection verify the network cabling complies with the IEEE 802 3ab standard The cable should be installed according to the ANSI TIA EIA 568 A 5 specifications Cable testing should comply with the stated limitations for Attenuation Near End Crosstalk Far End Crosstalk Equal ...

Страница 88: ...lp you take advantage of these proactive networking features Intelligent Management Center an SNMP based network management tool included with your switch A graphical web browser interface you can use to manage your switch from a PC that is running a supported web browser for example Microsoft Internet Explorer A full featured easy to use console interface you can access by merely connecting a sta...

Страница 89: ...ferent type of module Methods of Resetting the Switch You can reset the switch by any of these methods pressing the System Reset button On the 5400R zl2 switches this is the Reset button on the Management Module power cycling the switch if both power supplies are being used you will have to disconnect all the power cords issuing the boot command from the switch console CLI or selecting the Reset o...

Страница 90: ...imately 90 to 150 seconds depending on the number and type of modules installed in the switch If these LEDs stay on longer than 180 seconds orbeginblinking the switch or a module oranindividualtransceiver may have to be replaced as indicated by the LEDs See Diagnosing With the LEDs on page 5 4 for information on interpreting the LED patterns Checking Console Messages Useful diagnostic messages may...

Страница 91: ...EEE 802 2 test packets to any device identified by its MAC address Ping Test a network layer test used on IP networks that sends test packets to any device identified by its IP address These tests can be performed through the switch console interface from a terminal connected to the switch or through a telnet connection or from the switch s web browser interface See the Management and Configuratio...

Страница 92: ...ringthefactory default settings for a reason other than configuration problems you should save the switch configuration prior to performing the factory default reset Then after the reset and resolution of the original problem you can restore the saved configuration to the switch For both the save and restore processes you can use the console copy command See the switch Management and Configura tio...

Страница 93: ...e these services to get technical support The HP networking Web site www hp com networking support also provides up to date support information Additionally your HP authorized network reseller can provide you with assistance both with services that they offer and with services offered by HP networking Before Calling Support Before calling your networking dealer or HP Support to make the support pr...

Страница 94: ...5 16 Troubleshooting HP Customer Support Services Troubleshooting ...

Страница 95: ...6R zl2 Switch base system J9821A 5412R zl2 Switch base system J9822A 11 11 kg 24 5 lbs 17 28 kg 38 1 lbs Electrical J9828A J9829A J9830A Main Aux AC voltage 100 127 volts 200 240 volts 110 127 volts 200 240 volts 115 127 200 240 volts 115 127 200 240 volts Maximum current 8 5 4 3 A max 12 6 8 A max 15 5 10 A max 15 5 10 A max Frequency range 50 60 Hz 50 60 Hz 50 60 Hz 50 60 Hz PoE output wattage M...

Страница 96: ...hemission LpA 31 7 dB am fiktiven Arbeitsplatz nach DIN 45635 T 19 Noise Emission LpA 31 7 dB in a virtual workspace according to DIN 45635 T 19 5412R zl2 Switch and its bundles Geräuschemission LpA 35 7 dB am fiktiven Arbeitsplatz nach DIN 45635 T 19 Noise Emission LpA 35 7 dB in a virtual workspace according to DIN 45635 T 19 Operating Non Operating Temperature 0 C to 45 C 32 F to 113 F 1 40 C t...

Страница 97: ...Media Converter Lasers 10 T 100 TX 1000 T 10GBASE T IEEE 802 3i 10BASE T IEEE 802 3u 100BASE TX IEEE 802 3ab 1000BASE T IEEE 802 3an 10GBASE T 2 5G and 5G Twisted Pair Copper HP Smart Rate 100 FX IEEE 802 3u 100BASE FX EN IEC60825 1 for all Class 1 Laser Product Laser Klasse 1 100 BX IEEE 802 3ah 100BASE BX10 EN IEC 60825 Class 1 Laser Product Laser Klasse 1 1000 SX IEEE 802 3z 1000BASE SX EN IEC ...

Страница 98: ... 1 Class 1 Laser Product Laser Klasse 1 10 Gig LR IEEE 802 3ae 10GBASE LR EN IEC 60825 Class 1 Laser Product Laser Klasse 1 Class 1 Laser Product Laser Klasse 1 10 Gig ER IEEE 802 3ae 10GBASE ER EN IEC 60825 Class 1 Laser Product Laser Klasse 1 Class 1 Laser Product Laser Klasse 1 CX4 Media Converter EN IEC 60825 Class 1M Laser Product Laser Klasse 1M 40 Gig SR4 IEEE 802 3ba 40GBASE SR4 EN IEC 608...

Страница 99: ...ct Laser Klasse 1 40 Gig LR4 IEEE 802 3ba 40BASE LR4 EN IEC 60825 Class 1 Laser Product Laser Klasse 1 Table A 1 Technology Standards and Safety Compliance Continued Laser safety information Technology Compatible Standards EN IEC standard compliance SFP Lasers X2 Lasers SFP Lasers Media Converter Lasers ...

Страница 100: ...A 6 Specifications Specifications ...

Страница 101: ...air UTP or STP cable Category 6 or better is recommended See note on HP Smart Rate Cable Requirements below 10 Gbps Operation Category 6 or 6A 100 ohm 4 pair UTP cable or Category 6A or 7 100 ohm4 pairSTPcable complyingwithIEEE802 3an10GBASE T specifications See note on 10GBASE T Cable Requirements below and see Table 4 for distances supported with each cable type Twinaxial copper Direct attach ca...

Страница 102: ...b s Cable Requirements The 2 5Gb s Smart Rate operates on cable installations that are designed to support 1000BASE T operation The cabling installation must meet the 1000BASE T linksegmentcharacteristicsdescribedin IEEE802 3 2012 andadditionallythe Category 5e or Class D limits described in the ANSI TIA EIA 568 C 2 and ISO IEC 11801 standards respectively Note on HP Smart Rate 5 Gb s Cable Requir...

Страница 103: ...XT 10GBASE T is more sensitive to external electrical noise in the environment HP recommends that radio transmitters and other sourcesofhighfrequencycontinuouswaveradiofrequencybekeptawayfrom LAN cables When testing your cabling you must ensure to include the patch cables that connect the switch and other end devices to the patch panels on your site The patch cables are frequently overlooked when ...

Страница 104: ... copper N A up to 15 meters 10 Gig Direct Attach twinaxial copper N A various lengths offered 10 Gig SR multimode fiber 160 MHz km 200 MHz km 400 MHz km 500 MHz km 2000 MHz km 4700 MHz km 2 26 meters 2 33 meters 2 66 meters 2 82 meters 2 300 meters 2 400 meters 10 Gig LRM multimode fiber 400 MHz km 500 MHz km 0 5 100 meters 0 5 220 meters 10 Gig LR single mode fiber N A 2 10 000 meters 10 Gig ER s...

Страница 105: ...sstalk levels The support for untested cable installations is best effort 2 Cat 6 cabling requires testing for ANEXT and AELFEXT The maximum supported distances may be reduced depending on alien crosstalk levels 3 Cat 6 cabling requires TIA TSB 155A testing for 500 MHz operation and ANEXT 4 For distances less than 20km a 10dB attenuator must be used For distances between 20km and 40km a 5dB attenu...

Страница 106: ... fiber optic network cabling at both ends of the network link The patch cord consists of a short length of single mode fiber cable coupled to graded index multimode fiber cable on the transmit side and only multimode cable on the receive side The section of single mode fiber is connected in such a way that it minimizes the effects of the differential mode delay in the multimode cable Not e Most of...

Страница 107: ...se a patch cord that has appropriate connectors on each end and has multimode fibers that match the characteristics of the multimode fiber in your network Most important the core diameter of the multimode patch cord must match the core diameter of the multimode cable infrastructure either 50 or 62 5 microns To network multimode cabling Mode Conditioning Patch Cord The multimode cable in the patch ...

Страница 108: ...erates as an MDI port If you connect it to an end node such as a server or PC which typically have MDI ports the 5400R zl2 Switch port operates as an MDI X port In all cases you can use standard straight through cables If you happen to use a correctly wired crossover cable though the switch will still be able to automatically detect the MDI MDI X operation and link correctly to the connected devic...

Страница 109: ...ted pair UTP or shielded twisted pair STP cable as supported by the IEEE 802 3 10Base T standard For 100 Mbps connections to the ports use Category 5 100 ohm differen tial UTP or STP cable only as supported by the IEEE 802 3u 100Base TX standard For1000Mbpsconnections Category5orbetter100 ohmdifferentialUTP or STP cable only as supported by the IEEE 802 3ab 1000Base T standard Category 5e or bette...

Страница 110: ...configuration for example 100 Mbps Full Duplex the ports operate as MDI X ports and straight through cables must be then used for connections to PC NICs and other MDI ports Cable Diagram Figure B 2 Straight through Cable Diagram for 10 100 Mbps Network Connection Not e Pins 1 and 2 on connector A must be wired as a twisted pair to pins 1 and 2 on connector B Pins 3 and 6 on connector A must be wir...

Страница 111: ...B 11 Cabling and Technology Information Twisted Pair Cable Connector Pin Outs Cabling and Technology Information receive receive transmit transmit 1 2 3 6 1 2 3 6 transmit transmit receive receive ...

Страница 112: ...I X ports and crossover cables must be then used for connections to hubs or switches or other MDI X network devices Cable Diagram Figure B 3 Cross over Cable Diagram for 10 100 Mbps Network Connection Not e Pins 1 and 2 on connector A must be wired as a twisted pair to pins 3 and 6 on connector B Pins 3 and 6 on connector A must be wired as a twisted pair to pins 1 and 2 on connector B Pins 4 5 7 ...

Страница 113: ...B 13 Cabling and Technology Information Twisted Pair Cable Connector Pin Outs Cabling and Technology Information receive receive transmit transmit 1 2 3 6 6 3 2 1 transmit transmit receive receive ...

Страница 114: ...Cable Diagram Figure B 4 Straight through Cable Diagram for 1000 Mbps Network Connection Not e Pins 1 and 2 on connector A must be wired as a twisted pair to pins 1 and 2 on connector B Pins 3 and 6 on connector A must be wired as a twisted pair to pins 3 and 6 on connector B Pins 4 and 5 on connector A must be wired as a twisted pair to pins 4 and 5 on connector B Pins 7 and 8 on connector A must...

Страница 115: ...bling and Technology Information Twisted Pair Cable Connector Pin Outs Cabling and Technology Information Pin Assignments For 1000Base T operation all four pairs of wires are used for both transmit and receive ...

Страница 116: ...B 16 Cabling and Technology Information Twisted Pair Cable Connector Pin Outs Cabling and Technology Information ...

Страница 117: ...zardous transient volt ages such as lightning or disturbances in the electrical utilities power grid Handle exposed metal components of the network with Caution Servicing There are no user serviceable parts inside these products Any servicing adjustment maintenance or repair must be performed only by service trained personnel These products do not have a power switch they are powered on when the p...

Страница 118: ...is à des surtensions transitoires dangereuses telles que la foudre ou des perturba tions dans le réseau d alimentation public Manipulez les composants métalliques du réseau avec précautions Aucune pièce contenue à l intérieur de ce produit ne peut être réparée par l utilisateur Tout dépannage réglage entretien ou réparation devra être confié exclusivement à un personnel qualifié Cet appareil ne co...

Страница 119: ... des Elektrizitätswerks Bei der Handhabung exponierter Metallbestandteile des Netzwerkes Vorsicht walten lassen Dieses Gerät enthält innen keine durch den Benutzer zu wartenden Teile Wartungs Anpassungs Instandhaltungs oder Reparaturarbeiten dürfen nur von geschultem Bedienungspersonal durchgeführt werden Dieses Gerät hat keinen Netzschalter es wird beim Anschließen des Netzkabels eingeschaltet Sy...

Страница 120: ...i cavi LAN possono occasionalmente andare soggetti a pericolose tensioni transitorie ad esempio provocate da lampi o disturbi nella griglia d alimen tazione della società elettrica siate cauti nel toccare parti esposte in metallo della rete Nessun componente di questo prodotto può essere riparato dall utente Qualsiasi lavoro di riparazione messa a punto manutenzione o assistenza va effettuato escl...

Страница 121: ...uro Es posible que los cables de la LAN se vean sometidos de vez en cuando a voltajes momentáneos que entrañen peligro rayos o alteraciones en la red de energía eléctrica Manejar con precaución los componentes de metal de la LAN que estén al descubierto Este aparato no contiene pieza alguna susceptible de reparación por parte del usuario Todas las reparaciones ajustes o servicio de mantenimiento d...

Страница 122: ...eles estejam interconectados com segurança Os cabos de LAN podem ocasionalmente estar sujeitos a tensões tran sitórias perigosas como raios ou perturbações na rede de energia Tenha cuidado ao manipular componentes metálicos da rede Manutenção Não há peças internas que possam sofrer manutenção pelo usuário nestes produtos Qualquer manutenção ajuste ou reparo deve ser realizado apenas por pessoal tr...

Страница 123: ...C 7 Safety and Regulatory Statements Safety Information Japan Safety and Regulatory Statements Safety Information Japan ...

Страница 124: ...C 8 Safety and Regulatory Statements Safety Information China Safety and Regulatory Statements Safety Information China ...

Страница 125: ...d can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause interference to radio communications Operation of this equipment in a residential area may cause interference in which case the user will be required to correct the interference at his own expense Canada This product complies with Class A Canadian EMC requirements Australia New Ze...

Страница 126: ...ry Model Identification Number For regulatory identification purposes the HP 5400R zl2 Switches are assigned a Regulatory Model Number The Regulatory Model Number for these switches is RSVLC 1301 This regulatory number should not be confused with the marketing name HP 5400R zl2 Switches or product numbers J8697A J8698A J8699A and J8700A ...

Страница 127: ...er at udstyret genvindes på en måde der beskytter både mennesker og miljø Yderligere oplysninger om hvor du kan aflevere kasseret udstyr til genvinding kan du få hos kommunen den lokale genbrugsstation eller i den butik hvor du købte produktet Seadmete jäätmete kõrvaldamine eramajapidamistes Euroopa Liidus See tootel või selle pakendil olev sümbol näitab et kõnealust toodet ei tohi koos teiste maj...

Страница 128: ...eben Die getrennte Sammlung und ordnungs gemäße Entsorgung Ihrer Altgeräte trägt zur Erhaltung der natürlichen Ressourcen bei und garantiert eine Wiederverwertung die die Gesundheit des Menschen und die Umwelt schützt Informationen dazu wo Sie Rücknahmestellen für Ihre Altgeräte finden erhalten Sie bei Ihrer Stadtverwaltung den örtlichen Müllentsorgungsbetrieben oder im Geschäft in dem Sie das Ger...

Страница 129: ...dzīves atkritumiem Jūs atbildat par to lai nolietotās iekārtas tiktu nodotas speciāli iekārtotos punktos kas paredzēti izmantoto elektrisko un elektronisko iekārtu savākšanai otrreizējai pārstrādei Atsevišķa nolietoto iekārtu savākšana un otrreizējā pārstrāde palīdzēs saglabāt dabas resursus un garantēs ka šīs iekārtas tiks otrreizēji pārstrādātas tādā veidā lai pasargātu vidi un cilvēku veselību ...

Страница 130: ...ný výrobok sa nesmie likvidovať s domovým odpadom Povinnosťou spotrebiteľa je odovzdať vyradené zariadenie v zbernom mieste ktoré je určené na recykláciu vyradených elektrických a elektronických zariadení Separovaný zber a recyklácia vyradených zariadení prispieva k ochrane prírodných zdrojov a zabezpečuje že recyklácia sa vykonáva spôsobom chrániacim ľudské zdravie a životné prostredie Informácie...

Страница 131: ...ърху продукта или опаковката му показва че продуктът не трябва да се изхвърля заедно с другите битови отпадъци Вместо това трябва да предпазите човешкото здраве и околната среда като предадете отпадъчното оборудване в предназначен за събирането му пункт за рециклиране на неизползваемо електрическо и електронно борудване За допълнителна информация се свържете с фирмата по чистота чиито услуги изпол...

Страница 132: ...D 6 Recycle Statements Waste Electrical and Electronic Equipment WEEE Statements Recycle Statements ...

Страница 133: ...onnecting cables to switch ports 2 22 effects of non standard cables 5 2 infrastructure requirements 2 8 cables twisted pair category 3 4 5 B 9 connector pin outs B 8 crossover cable pin out B 12 HP Auto MDIX feature B 8 MDI X to MDI connections B 10 B 14 MDI X to MDI X connections B 12 pin outs B 10 B 15 straight through cable pin out B 10 B 15 switch to computer connection B 10 B 14 switch to sw...

Страница 134: ...quipment cabinet mounting the switch in 2 17 note on mounting screws 2 17 F factory default configuration restoring 1 17 5 14 Fan Status LED 1 10 1 11 showing error conditions 5 4 fans replacing fan trays 4 4 Fault LED behavior during self test 2 16 blinking definition 1 13 description 1 10 showing error conditions 5 4 FDx LED 1 12 features console 2 23 fiber optic cables 1000Base BX B 4 1000Base ...

Страница 135: ...Status 1 12 showing error conditions 5 4 on switch chassis 1 10 on switch modules 1 13 Power 1 10 behavior during error conditions 5 4 behavior during self test 2 16 Power Status 1 11 behavior during self test 2 16 showing error conditions 5 4 Self Test 1 10 behavior during self test 2 16 showing error conditions 5 4 Link LEDs 1 13 link test 5 13 M Max LED 1 12 MDI X to MDI network cable B 10 B 14...

Страница 136: ...ng the switch in 2 17 rebooting the switch to initialize changed module type 2 9 recycle statements D 1 redundant power connections 2 21 redundant power supply installation cautions 1 20 2 13 installing 2 12 slot for installing 1 20 regulatory statements C 9 replacing components power supply 4 2 replacing hardware fans 4 4 flash memory card 4 5 4 6 Reset button description 1 16 location on switch ...

Страница 137: ... 11 switch to device communications 5 13 twisted pair cabling 5 13 tips for troubleshooting 5 2 topologies effects of improper topology 5 2 Transceivers indications of unsupported 5 7 transceivers hot swap feature 1 24 troubleshooting 5 1 basic tips 5 2 checking port configuration 5 3 checking the console messages 5 12 checking the LEDs 5 12 common network problems 5 2 connecting to fixed full dup...

Страница 138: ...6 Index Index ...

Страница 139: ......

Страница 140: ... P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and ser vices Nothing herein should be construed as constituting an additional warranty HP will not be liable for technical or editorial errors or omissions contained herein May 2015 Manual Part Number 5...

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