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Starting right

This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to

learn about best practices after you set up your computer, fun things to do with your computer, and where to

find additional HP resources.

Visit the HP Apps Store

The HP Apps Store offers a wide choice of popular games, entertainment and music apps, productivity apps,

and apps exclusive to HP that you can download to the desktop. The selection is updated regularly and

includes regional content and country-specific offers. Be sure to check the HP Apps Store frequently for new

and updated features.

IMPORTANT:

You must be connected to the Internet to access the HP Apps Store.

To view and download an app:

Select the Start button, and then select the Store app.
‒ or –
Select the Store icon next to the taskbar search box.

Select the app you want to download, and then follow the on-screen instructions. When the download is

complete, the app appears on the All apps screen.

Best practices

After you set up and register the computer, we recommend the following steps to get the most out of your

smart investment:

●

Back up your hard drive by creating recovery media. See

Backing up, restoring, and recovering

on page 50

●

If you haven’t already done so, connect to a wired or wireless network. See details in

Connecting to a

network on page 17

●

Become familiar with the computer hardware and software. For more information, see

Getting to know

your computer on page 4

and

Enjoying entertainment features on page 21

●

Update or purchase antivirus software. See

Using antivirus software on page 44

Visit the HP Apps Store

Содержание 17-ab200na

Страница 1: ...User Guide ...

Страница 2: ...t all features are available in all editions or versions of Windows Systems may require upgraded and or separately purchased hardware drivers software or BIOS update to take full advantage of Windows functionality Windows 10 is automatically updated which is always enabled ISP fees may apply and additional requirements may apply over time for updates Go to http www microsoft com for details To acc...

Страница 3: ...ther hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for S...

Страница 4: ...iv Safety warning notice ...

Страница 5: ...ls 15 3 Connecting to a network 17 Connecting to a wireless network 17 Using the wireless controls 17 Airplane mode key 17 Operating system controls 17 Connecting to a WLAN 18 Using HP Mobile Broadband select products only 18 Using GPS select products only 19 Using Bluetooth wireless devices select products only 19 Connecting Bluetooth devices 19 Connecting to a wired network LAN select products o...

Страница 6: ...he keyboard and optional mouse 28 Using the on screen keyboard touch screen only 28 Using the integrated numeric keypad 28 6 Managing power 29 Initiating and exiting Sleep and Hibernation 29 Manually initiating and exiting Sleep 29 Manually initiating and exiting Hibernation select products only 29 Setting password protection on wakeup exiting Sleep or Hibernation 30 Using the power meter and powe...

Страница 7: ...our computer and information 42 Using passwords 42 Setting Windows passwords 42 Setting Setup Utility BIOS passwords 43 Using Windows Hello select products only 43 Using Internet security software 43 Using antivirus software 44 Using firewall software 44 Installing software updates 44 Using HP Touchpoint Manager select products only 45 Securing your wireless network 45 Backing up your software app...

Страница 8: ... What you need to know before you get started 52 Using the HP Recovery partition select products only 53 Using HP Recovery media to recover 53 Changing the computer boot order 54 Removing the HP Recovery partition select products only 54 12 Specifications 55 Input power 55 Operating environment 56 13 Electrostatic Discharge 57 14 Accessibility 58 Supported assistive technologies 58 Contacting supp...

Страница 9: ...nload an app 1 Select the Start button and then select the Store app or Select the Store icon next to the taskbar search box 2 Select the app you want to download and then follow the on screen instructions When the download is complete the app appears on the All apps screen Best practices After you set up and register the computer we recommend the following steps to get the most out of your smart ...

Страница 10: ...question mark icon in the taskbar Select My PC select the Specifications tab and then select User Guides or Go to http www hp com ergo IMPORTANT You must be connected to the Internet to access the latest version of the user guide Proper workstation setup Guidelines for posture and work habits that increase your comfort and decrease your risk of injury Electrical and mechanical safety information R...

Страница 11: ... Specifications tab and then select User Guides or Go to http www hp com go orderdocuments IMPORTANT You must be connected to the Internet to access the latest version of the user guide Specific warranty information about this computer You can find your HP Limited Warranty located with the user guides on your product and or on the CD or DVD provided in the box In some countries or regions HP may p...

Страница 12: ...splays all the devices installed on your computer For information about system hardware components and the system BIOS version number press fn esc select products only Locating software To find out what software is installed on your computer Select the Start button and then select All apps or Right click the Start button and then select Programs and Features 4 Chapter 2 Getting to know your comput...

Страница 13: ...in on the card and then remove it from the memory card reader 3 USB 3 0 port Connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub 4 HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed High Definition Multimedia Interface HDMI device 5 RJ 45 network jack stat...

Страница 14: ... stereo speakers headphones earbuds a headset or a television audio cable Also connects an optional headset microphone This jack does not support optional standalone microphones WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To access this gu...

Страница 15: ...y on page 43 To use your camera Type camera in the taskbar search box and then select Camera 4 WLAN antennas Send and receive wireless signals to communicate with wireless local area networks WLANs The antennas are not visible from the outside of the computer and antenna location varies For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regu...

Страница 16: ...to explore additional features demos and apps When the light is on the camera is in use 3 WLAN antennas Send and receive wireless signals to communicate with wireless local area networks WLANs The antennas are not visible from the outside of the computer and antenna location varies For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulator...

Страница 17: ...e the pointer or activate items on the screen NOTE For more information see Using TouchPad and touch screen gestures on page 25 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse Top 9 ...

Страница 18: ...r to the display and other unneeded components Off The computer is off or in Hibernation Hibernation is a power saving state that uses the least amount of power 2 Caps lock light On Caps lock is on which switches the key input to all capital letters 3 Mute light Amber Computer sound is off Off Computer sound is on 10 Chapter 2 Getting to know your computer ...

Страница 19: ...n briefly to exit Hibernation CAUTION Pressing and holding down the power button results in the loss of unsaved information If the computer has stopped responding and shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer To learn more about your power settings see your power options Type power in the taskbar search box and then sel...

Страница 20: ...E Pressing the Windows key again will close the Start menu 4 Action keys Execute frequently used system functions NOTE On select products the f5 action key turns the keyboard backlight feature off or on 5 num lock key Alternates between the navigational and numeric functions on the integrated numeric keypad 6 Integrated numeric keypad When num lock is on the keypad can be used like an external num...

Страница 21: ... computer display to the monitor display to a simultaneous display on both the computer and the monitor Turns the keyboard backlight off or on NOTE To conserve battery power turn off this feature Mutes or restores speaker sound Decreases speaker volume incrementally while you hold down the key Increases speaker volume incrementally while you hold down the key Plays the previous track of an audio C...

Страница 22: ...e computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 Battery bay Holds the battery 3 Battery release latch Releases the battery 14 Chapter 2 Getting to know your computer ...

Страница 23: ...s for the labels described in this section the bottom of the computer inside the battery bay under the service door or on the back of the display Service label Provides important information to identify your computer When contacting support you will probably be asked for the serial number and possibly for the product number or the model number Locate these numbers before you contact support Your s...

Страница 24: ...gulatory label s Provide s regulatory information about the computer Wireless certification label s Provide s information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use 16 Chapter 2 Getting to know your computer ...

Страница 25: ...ntries Bluetooth device Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology the Internet...

Страница 26: ... Center Select Set up a new connection or network A list of options is displayed allowing you to manually search for and connect to a network or to create a new network connection 3 Follow the on screen instructions to complete the connection After the connection is made select the network status icon at the far right of the taskbar to verify the name and status of the connection NOTE The function...

Страница 27: ...ct products only A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following Computers desktop notebook Phones cellular cordless smartphone Imaging devices printer camera Audio devices headset speakers Mouse External keyboard Bluetooth devices provide peer to peer capability that allows...

Страница 28: ...able into a network wall jack 2 or router NOTE If the network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the computer Sharing data and drives and accessing software When your computer is part of a network you are not limited to using only the information that is stored in your computer Computers ...

Страница 29: ... using an external optical drive you can play music CDs download and listen to music stream audio content from the web including radio record audio or mix audio and video to create multimedia To enhance your listening enjoyment attach external audio devices such as speakers or headphones Connecting speakers You can attach wired speakers to your computer by connecting them to a USB port or to the a...

Страница 30: ...lt your computer may include advanced audio features that can be controlled through an audio control panel specific to your sound system Use the audio control panel to view and control audio settings Type control panel in the taskbar search box select Control Panel select Hardware and Sound and then select the audio control panel specific to your system or Right click the Start button select Contr...

Страница 31: ...pecially if you choose the Extend option increase the screen resolution of the external device as follows Type control panel in the taskbar search box select Control Panel select Appearance and Personalization Under Display select Adjust resolution Setting up HDMI audio HDMI is the only video interface that supports high definition video and audio After you connect an HDMI TV to the computer you c...

Страница 32: ...and connecting to Intel WiDi certified displays select Intel products only Use Intel WiDi to wirelessly project individual files such as photos music or videos or to duplicate your entire computer screen to a TV or a secondary display device Intel WiDi a premium Miracast solution makes it easy and seamless to pair your secondary display device provides for full screen duplication and improves spee...

Страница 33: ...esponding buttons on an external mouse To navigate a touch screen select products only touch the screen directly using gestures described in this chapter You can also customize gestures and view demonstrations of how they work Type control panel in the taskbar search box select Control Panel and then select Hardware and Sound Under Devices and Printers select Mouse NOTE Unless noted gestures can b...

Страница 34: ...se the two finger scroll to move up down or sideways on a page or image Place two fingers slightly apart on the TouchPad zone and then drag them up down left or right Two finger tap TouchPad only Use the two finger tap to open the menu for an object on the screen NOTE The two finger tap performs the same function as right clicking with the mouse Tap two fingers on the TouchPad zone to open the opt...

Страница 35: ...dows Swipe 3 fingers toward you to show the desktop Swipe 3 fingers left or right to switch between open windows One finger slide touch screen only Use the one finger slide to pan or scroll through lists and pages or to move an object To scroll across the screen lightly slide one finger across the screen in the direction you want to move To move an object press and hold your finger on an object an...

Страница 36: ... above the on screen keyboard Tap a word to select it Using the integrated numeric keypad The computer includes an integrated numeric keypad and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad For more details about the integrated numeric keypad see Keys on page 12 Component Description num lock key Controls the function of the i...

Страница 37: ... battery reaches a critical level In the Hibernation state your work is saved to a hibernation file and the computer powers down You can also initiate Hibernation manually For more information see Manually initiating and exiting Hibernation select products only on page 29 CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of inf...

Страница 38: ...ion on wakeup exiting Sleep or Hibernation To set the computer to prompt for a password when the computer exits Sleep or Hibernation follow these steps 1 Type power options in the taskbar search box and then select Power Options or Right click the Power meter icon and then select Power Options 2 In the left pane select Require a password on wakeup 3 Select Change Settings that are currently unavai...

Страница 39: ...al battery level Computer battery life varies depending on power management settings programs running on the computer screen brightness external devices connected to the computer and other factors User replaceable battery WARNING To reduce potential safety issues use only the user replaceable battery provided with the computer a replacement battery provided by HP or a compatible battery purchased ...

Страница 40: ...s to its original position 3 Remove the battery 3 from the computer or 1 Turn the computer upside down on a flat surface with the battery facing toward you 2 Slide the battery lock latch 1 to unlock the battery and then slide the battery release latch 2 to release the battery NOTE The battery release latch automatically returns to its original position 3 Pivot the battery 3 upward and then remove ...

Страница 41: ... battery should be replaced contact support HP Support Assistant provides the following tools and information about the battery HP Battery Check Information about battery types specifications life cycles and capacity Conserving battery power To conserve battery power and maximize battery life Lower the brightness of the display Select the Power saver setting in Power Options If the computer will b...

Страница 42: ...battery level Resolving a low battery level when external power is available Connect one of the following to the computer and to external power AC adapter Optional docking or expansion device Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available Save your work and shut down the computer Resolving a low battery level when the comput...

Страница 43: ...e potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer to AC power under any of the following conditions WARNING Do not charge the computer battery while you are aboard aircraft When charging or calibrating a battery When installing or modifying system software When writi...

Страница 44: ...your work before shutting down the computer The Shut down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions When you need to replace the battery or access components inside the computer When you are connecting an external hardware device that does not connect to a USB or video por...

Страница 45: ... Disconnect the computer from external power Remove the battery Shutting down turning off the computer 37 ...

Страница 46: ...instructions For additional information access the Disk Defragmenter software Help Using Disk Cleanup Use Disk Cleanup to search the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently To run Disk Cleanup 1 Type disk in the taskbar search box and then select Free up disk space by deleting unnecessary files or Uninstall apps t...

Страница 47: ...If you would like to update your programs and drivers follow these instructions 1 Type support in the taskbar search box and then select the HP Support Assistant app or Click the question mark icon in the taskbar 2 Select My PC select the Updates tab and then select Check for updates and messages 3 Follow the on screen instructions Cleaning your computer Use the following products to safely clean ...

Страница 48: ...s on the keyboard surface CAUTION To prevent damage to internal components do not allow liquids to drip between the keys To clean the TouchPad keyboard or mouse use a soft microfiber cloth or a chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe To prevent keys from sticking and to remove dust lint and particles from the keyboard use a can of...

Страница 49: ...ons If you are uncertain of the policy that applies to the use of a wireless device in your computer ask for authorization to use your computer before you turn it on If you are traveling internationally follow these suggestions Check the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you pla...

Страница 50: ... the same password for a Setup Utility BIOS feature and for a Windows security feature To create and save passwords use the following tips To reduce the risk of being locked out of the computer record each password and store it in a secure place away from the computer Do not store passwords in a file on the computer When creating passwords follow requirements set by the program Change your passwor...

Страница 51: ...y press esc and then press f10 Tablets without keyboards 1 Turn on or restart the tablet and then quickly hold down the volume down button or Turn on or restart the tablet and then quickly hold down the Windows button 2 Tap f10 2 Select Security and then follow the on screen instructions Your changes take effect when the computer restarts Using Windows Hello select products only On products equipp...

Страница 52: ...em or network A firewall can be software you install on your computer and or network or it can be a combination of both hardware and software There are two types of firewalls to consider Host based firewalls Software that protects only the computer it is installed on Network based firewalls Installed between your DSL or cable modem and your home network to protect all the computers on the network ...

Страница 53: ...n existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or ha...

Страница 54: ... the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To decide whether you need to update Setup Utility BIOS first determine the BIOS version on your computer To reveal the BIOS version infor...

Страница 55: ...ntify the most recent BIOS update and compare it to the BIOS version currently installed on your computer If the update is more recent than your BIOS version make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a ...

Страница 56: ...he following order a Connected USB drive NOTE To download the HP PC Hardware Diagnostics UEFI tool to a USB drive see Downloading HP PC Hardware Diagnostics UEFI to a USB device on page 48 b Hard drive c BIOS 3 When the diagnostic tool opens select the type of diagnostic test you want to run and then follow the on screen instructions NOTE If you need to stop a diagnostic test press esc Downloading...

Страница 57: ... automatically detect your product 4 Select your computer and then select your operating system 5 In the Diagnostic section follow the on screen instructions to select and download the UEFI version you want Downloading HP PC Hardware Diagnostics UEFI to a USB device 49 ...

Страница 58: ...HP Recovery partition on the computer The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced For information on creating recovery media see Creating HP Recovery media select products only on page 50 For information on the recovery options that are available using the recovery media see Using Windows tools on page 51 Use Win...

Страница 59: ...urchased separately to create recovery discs If you use an external optical drive it must be connected directly to a USB port on the computer the drive cannot be connected to a USB port on an external device such as a USB hub If you cannot create DVD media yourself you can obtain recovery discs for your computer from HP See the Worldwide Telephone Numbers booklet included with the computer You can...

Страница 60: ...recovery partition to reclaim hard drive space HP Recovery Manager offers the Remove Recovery Partition option For more information see Removing the HP Recovery partition select products only on page 54 Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you either created or that you...

Страница 61: ...e is still working To start HP Recovery Manager from the HP Recovery partition IMPORTANT For a tablet with a detachable keyboard connect the keyboard to the keyboard dock before beginning these steps select products only 1 Type recovery in the taskbar search box select Recovery Manager and then select HP Recovery Environment or For computers or tablets with keyboards attached press f11 while the c...

Страница 62: ...et and then quickly hold down the Windows button then select f9 3 Select the optical drive or USB flash drive from which you want to boot 4 Follow the on screen instructions Removing the HP Recovery partition select products only HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space IMPORTANT After you remove the HP Recovery partition you will not ...

Страница 63: ...current varies by platform The voltage and current for your computer is located on the regulatory label Input power Rating Operating voltage and current 5 V dc 2 A 12 V dc 3 A 15 V dc 3 A 45 W USB C 5 V dc 3 A 9 V dc 3 A 10 V dc 3 75 A 12 V dc 3 75 A 15 V dc 3 A 20 V dc 2 25 A 45 W USB C 5 V dc 3 A 9 V dc 3A 10 V dc 5 A 12 V dc 5 A 15 V dc 4 33 A 20 V dc 3 25 A 65 W USB C 5 V dc 3 A 9 V dc 3 A 10 ...

Страница 64: ...5 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft 56 Chapter 12 Specifications ...

Страница 65: ...puter damage to a drive or loss of information observe these precautions If removal or installation instructions direct you to unplug the computer first be sure that it is properly grounded Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before...

Страница 66: ... a particular assistive technology product contact customer support for that product Contacting support We are constantly refining the accessibility of our products and services and welcome feedback from users If you have an issue with a product or would like to tell us about accessibility features that have helped you please contact us at 1 888 259 5707 Monday through Friday 6 a m to 9 p m North ...

Страница 67: ...y 7 left side 6 rear 15 right side 5 top 9 computer traveling 34 connecting to a WLAN 18 connector power 5 corporate WLAN connection 18 critical battery level 34 D Disk Cleanup software 38 Disk Defragmenter software 38 drive light 5 E electrostatic discharge 57 esc key identifying 12 external AC power using 35 F fingerprints registering 43 firewall software 44 fn key identifying 12 four finger tap...

Страница 68: ... USB 2 0 6 USB 3 0 5 6 power AC 35 battery 31 power button identifying 11 power connector identifying 5 power lights identifying 10 power meter using 30 power settings using 30 product name and number computer 15 public WLAN connection 18 R recover options 52 recovery discs 51 53 HP Recovery Manager 52 media 53 starting 53 supported discs 51 system 52 USB flash drive 53 using HP Recovery media 51 ...

Страница 69: ...ng programs and drivers 39 USB 2 0 port identifying 6 USB 3 0 port identifying 5 6 using external AC power 35 using passwords 42 using power meter settings 30 using power settings 30 using sound settings 22 using the integrated numeric keypad 28 using the keyboard and optional mouse 28 using the TouchPad 25 V vents identifying 14 15 video 22 W Windows system restore point 50 51 Windows Hello using...

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