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processor

illustrated 30

product description 1, 4, 7

removing 95

spare part number 35

product description

audio 2, 5, 8

chipset 1, 4, 7

display panel 1, 4, 8

Ethernet 2, 5, 9

external media cards 3, 6, 9

graphics 1, 4, 7

hard drive 2, 5, 8

keyboard 3, 6, 9

memory module 1, 5, 8

microphone 2, 5, 8

operating system 4, 7, 10

optical drive 2, 5, 8

pointing device 3, 6, 9

ports 3, 6, 9

power requirements 3, 6, 10

processor 1, 4, 7

product name 1, 4, 7

security 4, 6, 10

serviceability 4, 7, 10

video 2, 5, 8

wireless 2, 6, 9

product name 1, 4, 7

product name and number,

computer 20

recovering from the recovery discs

131

recovering the original system 130

recovery 130, 133

discs 123, 126

HP Recovery Manager 125, 130

media 126

options 124

starting 125

supported discs 123

system 125

USB flash drive 126

using HP Recovery media 124

recovery discs 127

recovery media 127

creating 123

creating using HP Recovery

Manager 124

recovery partition

removing 126

recovery, system 130

regulatory information

regulatory label 22

wireless certification labels 22

removal/replacement

preliminaries 45

procedures 49

restore

Windows File History 124

restore points 128

restoring the original system

creating recovery media 127

RJ-45 (network) jack, identifying 12

RJ-45 (network) status lights,

identifying 12

RTC battery

illustrated 30

removing 102

spare part number 36

Rubber Kit

illustrated 33

Rubber Kit, spare part number 37,

42, 43

Screw Kit, spare part number 37

security cable slot, identifying 12

security, product description 4, 6,

serial number 20

serial number, computer 20

service considerations

cables 45

connectors 45

plastic parts 45

service door

illustrated 33

removing 55

service labels

locating 20

serviceability, product description

4, 7, 10

slots

memory card 13

security cable 12

speakers

illustrated 30

removing 101

spare part number 37

specifications

computer 119

display 120

DVD±RW SuperMulti DL Drive

122

hard drive 121

optical drive 122

supported discs 127

recovery 123

system board

removing 83

spare part number 28, 37, 40,

41, 42

system recovery 125, 130

system restore point

creating 123

system restore points 128

creating 128

tools required 45

top cover

illustrated 24

spare part number 37, 38, 39,

top cover/keyboard

removing 61

TouchPad

buttons 15

TouchPad button board

removing 69

spare part number 28, 36, 69

TouchPad zone, identifying 15

transporting guidelines 47

traveling with the computer 22

USB 2.0 ports, identifying 11

USB 3.0 port, identifying 12

USB board

removing 78

spare part number 28, 36

USB legacy support 115

vents, identifying 19

video, product description 2, 5, 8

Index 153

Содержание 15 TouchSmart

Страница 1: ...HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC HP 255 G2 Notebook PC Maintenance and Service Guide ...

Страница 2: ...s Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition November 2013 Document Part Number 754407 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Not all features are available on all editions of...

Страница 3: ...w another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Inf...

Страница 4: ...iv Safety warning notice ...

Страница 5: ...m 19 Labels 20 3 Illustrated parts catalog 23 Computer major components 23 Display assembly subcomponents 31 Mass storage devices 32 Plastics Kit 33 Rubber Kit 33 Miscellaneous parts 34 Sequential part number listing 35 4 Removal and replacement procedures 45 Preliminary replacement requirements 45 Tools required 45 Service considerations 45 Plastic parts 45 Cables and connectors 45 Drive handling...

Страница 6: ...cable 97 Card reader board 99 Speakers 101 RTC battery 102 Hard drive connector 104 Weight 106 5 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI in Windows 8 107 Starting Setup Utility BIOS 107 Updating the BIOS 107 Determining the BIOS version 107 Downloading a BIOS update 108 Using HP PC Hardware Diagnostics UEFI 109 Downloading HP PC Hardware Diagnostics UEFI to a USB device 109 6 ...

Страница 7: ...a and backups 123 Creating HP Recovery media 123 Restore and recovery 124 Recovering using HP Recovery Manager 125 What you need to know 125 Using the HP Recovery partition select models only 125 Using HP Recovery media to recover 126 Changing the computer boot order 126 Removing the HP Recovery partition 126 10 Backing up restoring and recovering in Windows 7 127 Creating backups 127 Creating rec...

Страница 8: ...elect models only 131 Recovering using the recovery media 131 Changing the computer boot order 131 11 Backup and Recovery in SUSE Linux 133 Backing up your information 133 Performing a system recovery 133 12 Statement of Volatility 135 Non volatile memory usage 136 Questions and answers 138 13 Power cord set requirements 141 Requirements for all countries 141 Requirements for specific countries an...

Страница 9: ... Intel HM76 Express Graphics Switchable discrete graphics Nvidia 820M N15V GM 1 GB VRAM 128Mx16 DDR3 1GHz x 4 PCs GPU power management enabled at launch Support DX11 Support dynamic switching Support HD Decode and HDMI UMA graphics Intel HD Graphics Panel 39 6 cm 15 6 in high definition HD light emitting diode LED SVA BrightView 1366 768 display typical brightness 200 nits Touchscreen 39 6 cm 15 6...

Страница 10: ...al ATA Supports the following hard drives 1 TB 5400 rpm 9 5 mm 750 GB 5400 rpm 9 5 mm 500 GB 5400 rpm 9 5 mm or 7 0 mm 320 GB 5400 rpm 9 5 mm or 7 0 mm Optical drive Fixed Serial ATA 9 5 mm tray load DVD RW Double Layer SuperMulti Supports zero power optical drive Supports no optical drive option Audio video Single digital microphone HD audio Dual speakers HP TrueVision HD webcam fixed no tilt wit...

Страница 11: ... correct output to wide aspect vs standard aspect video Hot Plug unplug and auto detect for correct output to wide aspect vs standard aspect video Keyboard pointing devices Full size island style keyboard with numeric keypad TouchPad with multi touch gestures 2 finger scrolling and pinch zoom enabled Taps enabled by default Support Win8 1 D212 Modern Trackpad Gestures Support PS 2 profile sensor r...

Страница 12: ...h UMA Touch UMA Product name HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC Processors Intel Pentium N3520 processor 2 4 GHz 2 MB cache 7 5 W Intel Pentium N3510 processor 2 0 GHz 2 MB cache 7 5 W Intel Celeron N2820 processor 2 13 GHz 1 MB cache 7 5 W Intel Celeron N2815 processor 2 13 GHz 1 MB cache 7 5 W Intel Celeron ...

Страница 13: ...total system memory 4096 1 2048 1 not supported on a 32 bit operating system 4096 MB total system memory 4096 1 or 2048 2 2048 MB total system memory 2048 1 Hard drives Supports 6 35 cm 2 5 in hard drives in 9 5 mm 37 in and 7 0 mm 28 in thicknesses Customer accessible Serial ATA Supports the following hard drives 1 TB 5400 rpm 9 5 mm 750 GB 5400 rpm 9 5 mm 500 GB 5400 rpm 9 5 mm or 7 0 mm 320 GB ...

Страница 14: ...mbo jack HDMI version 1 4 supporting 1920 1200 60Hz RJ 45 Ethernet includes link and activity lights USB 3 0 1 port USB 2 0 2 ports VGA Dsub 15 pin supporting 2560 1600 external resolution 60 Hz hot plug and unplug and auto detection for correct output to wide aspect vs standard aspect video Hot Plug unplug and auto detect for correct output to wide aspect vs standard aspect video Keyboard pointin...

Страница 15: ...k PC Compaq 15 TouchSmart Notebook PC HP 255 G2 Notebook PC Processors AMD A6 5200 2 0 GHz 2 MB cache 25W AMD A4 5000 1 5 GHz 2 MB cache 15W AMD E2 3800 1 3 GHz 1 MB cache 15W AMD E1 2100 1 0 GHz 1 MB cache 9W HP Quad Core 1 55 GHz 13W Intel Quad Core 1 55 GHz 13W Intel Celeron HP Dual Core 1 05 GHz 8W Dual Core 1 05 GHz 8W Chipset Integrated SOC FCH Graphics Switchable discrete graphics AMD Sun L...

Страница 16: ...y 1 customer accessible upgradable memory module slots Supports dual channel memory DDR3L 1600 MHz Supports up to 8 GB of system RAM in the following configurations 8192 MB total system memory 8192 4096 MB total system memory 4096 1 2048 MB total system memory 2048 1 Hard drives Supports 6 35 cm 2 5 in hard drives in 9 5 mm 37 in and 7 0 mm 28 in thicknesses Customer accessible Serial ATA Supports...

Страница 17: ... Combo Adapter QCA 9565 802 11bgn 1x1 Wi Fi BT4 0 Combo Adapter External media card HP Multi Format Digital Media Reader Support SD SDHC SDXC Push Push Insertion Removal Ports AC Smart Pin adapter plug Headphone microphone in combo jack HDMI version 1 4 supporting 1920 1200 60Hz RJ 45 Ethernet includes link and activity lights USB 3 0 1 port USB 2 0 2 ports VGA Dsub 15 pin supporting 2048 1536 ext...

Страница 18: ...W Smart AC adapter for use in all countries except China and India 1 meter power cord 4 cell 41 Whr Li ion battery 3 cell 31 Whr Li ion battery Security Kensington Security Lock Support Intel Anti Theft Support Intel IPT OTP support Operating system Preinstalled Windows 8 1 Ubuntu FreeDOS 2 0 Serviceability End user replaceable parts AC adapter Battery Memory modules 2 Optical drive WLAN module 10...

Страница 19: ... Technology allows your computer to resume quickly from inactivity 2 Hard drive light Blinking white The hard drive is being accessed 3 USB 2 0 ports 2 Connect an optional USB device such as a keyboard mouse external drive printer scanner or USB hub 4 Optical drive select models only Depending on your computer model reads an optical disc or reads and writes to an optical disc NOTE For disc compati...

Страница 20: ...nnects a network cable White The network is connected Amber Activity is occurring on the network 7 HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 8 USB 3 0 port Connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub 9 Audio out headphone Audio...

Страница 21: ... out headphone and audio in microphone Front Component Description Memory card reader Reads optional memory cards that store manage share or access information To insert a card Hold the card label side up with connectors facing the slot insert the card into the slot and then push in on the card until it is firmly seated To remove a card Press in on the card it until it pops out Front 13 ...

Страница 22: ... applications To use the webcam in Windows 7 select Start All Programs Communication and Chat CyberLink YouCam 5 Internal microphone Records sound 6 Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on NOTE The internal display switch is not visible from the outside of the computer The antennas are not visible from the outside of the comp...

Страница 23: ...reen pointer and selects or activates items on the screen NOTE The TouchPad also supports edge swipe gestures 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse Top 15 ...

Страница 24: ... light Amber Computer sound is off Off Computer sound is on 3 Wireless light On An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on NOTE On some models the wireless light is amber when all wireless devices are off 16 Chapter 2 External component identification ...

Страница 25: ...ation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity To learn more about your power settings see your power...

Страница 26: ...reen 4 Action keys Execute frequently used system functions 5 num lk key Alternates between the navigational and numeric functions on the integrated numeric keypad NOTE The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on 6 Integrated numeric keypad When num lk has been enabled it can be used like an external numeric keypad To alterna...

Страница 27: ...E The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 Battery release latch Releases the battery 5 Speaker openings 2 Produce sound 6 Service door Provides access to the wireless LAN WLAN module slot the memory module slots and the optical drive bay select models only Bottom 19...

Страница 28: ...ay need when you troubleshoot system problems or travel in the Netherlands with the computer IMPORTANT All labels described in this section will be located in one of 3 places depending on your computer model Affixed to the bottom of the computer located in the battery bay or under the service door Service label Provides important information to identify your computer When contacting support you wi...

Страница 29: ...Component 1 Product name 2 Serial number 3 Product number 4 Warranty period 5 Model number select models only Component 1 Serial number 2 Product number 3 Warranty period Labels 21 ...

Страница 30: ...ovide s regulatory information about the computer Wireless certification label s Provide s information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use 22 Chapter 2 External component identification ...

Страница 31: ...3 Illustrated parts catalog Computer major components Computer major components 23 ...

Страница 32: ... in the United States 747140 001 For use in France 747140 051 For use in Italy 747140 061 For use in Spain 747140 071 For use in Portugal 747140 131 For use in Turkey 747140 141 For use in Greece 747140 151 For use in Latin America 747140 161 For use in Saudi Arabia 747140 171 For use in Hungary 747140 211 For use in Russia 747140 251 For use in Bulgaria 747140 261 For use in Romania 747140 271 Fo...

Страница 33: ...ry 747141 211 For use in Russia 747141 251 For use in Bulgaria 747141 261 For use in Romania 747141 271 For use in Thailand 747141 281 For use in Japan 747141 291 For use in Taiwan 747141 AB1 For use in South Korea 747141 AD1 For use in the Netherlands 747141 B31 For use in Slovenia 747141 BA1 For use in Israel 747141 BB1 For use in French Canada 747141 DB1 For use in Denmark Finland and Norway 74...

Страница 34: ...e in Denmark Finland and Norway 747142 DH1 For use in the Czech Republic and Slovakia 747142 FL1 For use in blue HP 15 and Compaq 15 models For use in the United States 750195 001 For use in Greece 750195 151 For use in Saudi Arabia 750195 171 For use in Russia 750195 251 For use in Thailand 750195 281 For use in Taiwan 750195 AB1 For use in South Korea 750195 AD1 For use in the Netherlands 750195...

Страница 35: ...3 171 For use in Russia 747143 251 For use in Belgium 747143 A41 For use in the Netherlands 747143 B31 For use in Switzerland 747143 BG1 For use in French Canada 747143 DB1 For use in Denmark Finland and Norway 747143 DH1 For use in black HP 250 and HP 255 models For use in the United States 749022 001 For use in the United Kingdom 749022 031 For use in Germany 749022 041 For use in France 749022 ...

Страница 36: ...odels with Intel processors UMA graphics and HM76 chipset 747241 001 UMA graphics and HM86 chipset 747384 001 UMA graphics and Bay Trail chipset 747243 001 Discrete graphics and HM76 chipset 747242 001 For use in models with AMD processors UMA graphics 747266 001 Discrete graphics 747267 001 6 Power connector cable 747116 001 7 USB board includes cable 747126 001 8 Card reader board includes cable...

Страница 37: ...ics Celeron N2820 processor Windows 8 Professional 753100 601 UMA graphics Celeron N2810 processor without Windows 8 747139 001 UMA graphics Celeron N2810 processor Windows 8 Standard 747139 501 UMA graphics Celeron N2810 processor Windows 8 Professional 747139 601 For use in models with an AMD A6 5200 processor and UMA graphics Without Windows 8 747150 001 Windows 8 Standard 747150 501 For use in...

Страница 38: ...e connector 747118 001 15 Hard drive SATA does not include bracket NOTE The hard drive bracket is available using spare part number 747117 001 1 GB 5400 rpm 2 5 in 676521 005 750 GB 5400 rpm 2 5 in 634250 005 500 GB 5400 rpm 669299 005 320 GB 5400 rpm 2 5 in for use only in HP 250 models 622643 005 16 Speakers includes left and right speakers and cable 747135 001 17 Battery 4 cell 41 Whr 2 8 Ah Li...

Страница 39: ... 749553 001 2 Webcam microphone module 747144 001 3 Raw display panel 39 6 cm 15 6 in HD WLED BrightView For use in HP 15 and Compaq 15 models 747131 001 For use in HP 250 and HP 255 models 749020 001 4 Hinges left and right 747120 001 5 Display cable includes display panel cable and webcam microphone cable 747115 001 6 Antennas includes wireless antenna cables and transceivers 747107 001 Display ...

Страница 40: ...s Black 749015 001 Mass storage devices Component Spare part number Hard drive SATA does not include bracket 1 GB 5400 rpm 2 5 in 676521 005 750 GB 5400 rpm 2 5 in 634250 005 500 GB 5400 rpm 669299 005 320 GB 5400 rpm 2 5 in for use only in HP 250 models 622643 005 Hard drive bracket 747117 001 Optical drive DVD RW Double Layer SuperMulti 747125 001 Optical drive connector 747119 001 32 Chapter 3 ...

Страница 41: ...l drive Rubber Kit Component Spare part number Rubber Kit for use in HP 15 and Compaq 15 models 747133 001 Rubber Kit for use in HP 250 models 756215 001 Rubber Kit for use in HP 255 models 751418 001 Display rubber pieces for back front and side Mylar display screw covers Rubber feet Keyboard aluminum foil pieces 4 Tape control board Plastics Kit 33 ...

Страница 42: ...d 3 pin black 1 83 m For use in Argentina 490371 D01 For use in Australia 490371 011 For use in Denmark 490371 081 For use in Europe the Middle East and Africa 490371 021 For use in India 490371 D61 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in Japan 490371 291 For use in North America 490371 001 For use in the People s Republic of China 490371 AA1 For use in South Africa 490...

Страница 43: ...black 1 83 m 622643 005 320 GB 5400 rpm 2 5 in SATA hard drive for use only in HP 250 models does not include cable or bracket 634250 005 750 GB 5400 rpm 2 5 in SATA hard drive does not include cable or bracket 669299 005 500 GB 5400 rpm 2 5 in SATA hard drive does not include cable or bracket 675794 001 Atheros AR9485 802 11b g n 1x1 WiFi Adapter 682417 001 Intel Core i3 3110M 2 40 GHz processor ...

Страница 44: ...ith HP 15 models 747114 001 Display bezel for use with Compaq 15 models 747115 001 Display cable includes display panel cable and webcam microphone cable 747116 001 Power connector cable 747117 001 Hard drive bracket 747118 001 Hard drive cable 747119 001 Optical drive connector 747120 001 Hinges left and right 747121 001 Display assembly 39 6 cm 15 6 in HD anti glare touchscreen for use in for us...

Страница 45: ...nd Windows 8 Professional includes replacement thermal materials 747139 001 System board for use only in models with UMA graphics Celeron N2810 processor without Windows 8 includes replacement thermal materials 747139 501 System board for use only in models with UMA graphics Celeron N2810 processor and Windows 8 Standard includes replacement thermal materials 747139 601 System board for use only i...

Страница 46: ...ugal 747141 141 Top cover with keyboard for use in white HP 15 and Compaq 15 models in Turkey 747141 151 Top cover with keyboard for use in white HP 15 and Compaq 15 models in Greece 747141 161 Top cover with keyboard for use in white HP 15 and Compaq 15 models in Latin America 747141 171 Top cover with keyboard for use in white HP 15 and Compaq 15 models in Saudi Arabia 747141 211 Top cover with ...

Страница 47: ...with keyboard for use in red HP 15 and Compaq 15 models in South Korea 747142 B31 Top cover with keyboard for use in red HP 15 models in the Netherlands 747142 BA1 Top cover with keyboard for use in red HP 15 and Compaq 15 models in Slovenia 747142 BB1 Top cover with keyboard for use in red HP 15 and Compaq 15 models in Israel 747142 DB1 Top cover with keyboard for use in red HP 15 and Compaq 15 i...

Страница 48: ...discrete graphics includes replacement thermal materials 747151 501 System board for use only with computer models with Windows 8 Standard and equipped with an AMD A4 5000 processor and discrete graphics includes replacement thermal materials 747152 001 System board for use only with computer models without Windows 8 and equipped with an AMD E1 2100 processor and discrete graphics includes replace...

Страница 49: ... with keyboard for use in black HP 250 and HP 255 models in Saudi Arabia 749022 211 Top cover with keyboard for use in black HP 250 and HP 255 models in Hungary 749022 251 Top cover with keyboard for use in black HP 250 and HP 255 models in Russia 749022 261 Top cover with keyboard for use in black HP 250 and HP 255 models in Bulgaria 749022 281 Top cover with keyboard for use in black HP 250 and ...

Страница 50: ... Korea 750196 B31 Top cover with keyboard for use in purple HP 15 and Compaq 15 models in international models 750196 DB1 Top cover with keyboard for use in purple HP 15 and Compaq 15 models in French Canada 750197 001 Display enclosure for use on blue HP 15 and Compaq 15 models 750198 001 Display enclosure for use on purple HP 15 and Compaq 15 models 750199 001 Display assembly 39 6 cm 15 6 in HD...

Страница 51: ...3100 601 System board for use only in models with UMA graphics Celeron N2820 processor and Windows 8 Professional includes replacement thermal materials 756215 001 Rubber Kit for use in HP 250 models Sequential part number listing 43 ...

Страница 52: ...44 Chapter 3 Illustrated parts catalog ...

Страница 53: ...reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid da...

Страница 54: ...charge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static ...

Страница 55: ...ys be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or non conductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not...

Страница 56: ...se foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabl...

Страница 57: ...you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer To remove the battery 1 Turn the computer upside down on a ...

Страница 58: ...use with HP 15 models 747113 001 Display bezel for use with Compaq 15 models 747114 001 Display bezel for use with HP 250 and HP 255 models 749553 001 Webcam microphone module 747144 001 Before removing display subcomponents while the display assembly is still attached to the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn t...

Страница 59: ... of the top edge 1 the left and right sides 2 and the bottom edge 3 of the display bezel until the bezel disengages from the display enclosure 4 Remove the display bezel 4 5 To remove the webcam microphone module a Position the display assembly with the top edge toward you b Disconnect the cable 1 from the module Component replacement procedures 51 ...

Страница 60: ...y and then remove the module 2 6 To remove the display panel a Remove the six Phillips PM2 5 4 0 screws 1 that secure the display panel to the enclosure and then rotate the display panel and hinges forward to gain access to the hinge screws 2 52 Chapter 4 Removal and replacement procedures ...

Страница 61: ...b Remove the six Phillips PM2 0 3 0 screws 1 that secure the display panel to the hinges and then rotate the display panel onto the keyboard 2 Component replacement procedures 53 ...

Страница 62: ... 1 that secures the display panel cable to the display panel and then disconnect 2 and remove 3 the cable Reverse this procedure to reassemble and install the display bezel webcam microphone module and display panel 54 Chapter 4 Removal and replacement procedures ...

Страница 63: ...erating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 To remove the service door 1 Remove the service door screw 1 2 Slide the service door toward the front of the computer 2 and then lif...

Страница 64: ...ve the battery see Battery on page 49 5 Remove the service door see Service door on page 55 To remove the optical drive 1 Remove the Phillips PM2 5 6 5 screw 1 that secures the optical drive to the computer 2 Insert a screwdriver or similar small tool into the hole at the rear of the optical drive bay and then push the optical drive 2 to release it from the bay 3 Remove the optical drive 3 by slid...

Страница 65: ...6 Remove the optical drive bracket 2 Reverse this procedure to reassemble and install the optical drive Component replacement procedures 57 ...

Страница 66: ...these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the batter...

Страница 67: ...le 3 NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module Component replacement procedures 59 ...

Страница 68: ...es connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 5 Remove the service door see Service door on page 55 To remove a memory module 1 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module T...

Страница 69: ... 251 For use in Bulgaria 747140 261 For use in Romania 747140 271 For use in Thailand 747140 281 For use in Japan 747140 291 For use in Taiwan 747140 AB1 For use in South Korea 747140 AD1 For use in the Netherlands 747140 B31 For use in Slovenia 747140 BA1 For use in Israel 747140 BB1 For use in French Canada 747140 DB1 For use in Denmark Finland and Norway 747140 DH1 For use in the Czech Republic...

Страница 70: ...or use in Denmark Finland and Norway 747141 DH1 For use in the Czech Republic and Slovakia 747141 FL1 Top cover with keyboard for use in red HP 15 and Compaq 15 models For use in the United States 747142 001 For use in France 747142 051 For use in Italy 747142 061 For use in Spain 747142 071 For use in Portugal 747142 131 For use in Turkey 747142 141 For use in Greece 747142 151 For use in Latin A...

Страница 71: ...in South Korea 750195 AD1 For use in the Netherlands 750195 B31 For use in French Canada 750195 DB1 Top cover with keyboard for use in purple HP 15 and Compaq 15 models For use in the United States 750196 001 For use in Greece 750196 151 For use in Saudi Arabia 750196 171 For use in Russia 750196 251 For use in Thailand 750196 281 For use in Taiwan 750196 AB1 For use in South Korea 750196 AD1 For ...

Страница 72: ...om 749022 031 For use in Germany 749022 041 For use in France 749022 051 For use in Italy 749022 061 For use in Spain 749022 071 For use in Portugal 749022 131 For use in Turkey 749022 141 For use in Greece 749022 151 For use in Latin America 749022 161 For use in Saudi Arabia 749022 171 For use in Hungary 749022 211 For use in Russia 749022 251 For use in Bulgaria 749022 261 For use in Thailand 7...

Страница 73: ...ter 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 and then remove the following components 5 Remove the service door see Service door on page 55 NOTE When replacing the top cover be sure that the power button board and cable see Power button board on pag...

Страница 74: ... 14 Phillips PM2 5 6 0 screws that secure the top cover to the computer 4 Position the computer upright with the front toward you and then open the computer 5 Lift the rear edge of the top cover 1 until the left and right sides disengage from the base enclosure 66 Chapter 4 Removal and replacement procedures ...

Страница 75: ...emove the top cover 2 Reverse this procedure to install the top cover keyboard Note the antenna routing path on the bottom of the computer when reassembling the computer Component replacement procedures 67 ...

Страница 76: ... outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 and then remove the following components 5 Remove the service door see Service door on page 55 6 Remove the top cover see Top cover keyboard on page 61 To remove the power button board 1 Position the top cover upside down with the front toward you 2 Lift the cable to disengage it from the top c...

Страница 77: ...er cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 and then remove the following components 5 Remove the service door see Service door on page 55 6 Remove the top cover see Top cover keyboard on page 61 To remove the TouchPad button board 1 Position the top cover upside down with the front toward you 2 Remove the two Phillips...

Страница 78: ...ls 750201 001 Display assembly 39 6 cm 15 6 in HD anti glare touchscreen for use in purple Compaq 15 models 750202 001 Raw display panel for use in HP 15 and Compaq 15 models 747131 001 Raw display panel for use in HP 250 models and HP 255 models 749020 001 Antennas includes wireless antenna cables and transceivers 747107 001 Display bezel for use in HP 15 models 747113 001 Display bezel for use i...

Страница 79: ...d on page 61 To remove the display assembly 1 Disengage the adhesive and disconnect the display panel cable 1 from the system board 2 Remove the display panel cable from its routing path 2 3 Release the wireless antenna cables from the clips 3 built into the base enclosure CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in ...

Страница 80: ... 5 4 5 screws 2 that secure the display bezel to the display assembly The Mylar screw covers are included in the Rubber Kit spare part number 747133 001 for HP 15 and Compaq 15 models 756215 001 for HP 250 models and 751418 001 for HP 255 models NOTE In this procedure the display will NOT be connected to the computer as shown in the following image 72 Chapter 4 Removal and replacement procedures ...

Страница 81: ...om the display enclosure c Remove the display bezel 4 NOTE In this procedure the display will NOT be connected to the computer as shown in the following image 2 To remove the webcam microphone module a Position the display assembly with the top edge toward you b Disconnect the cable 1 from the module Component replacement procedures 73 ...

Страница 82: ...ove the display panel a Remove the six Phillips PM2 5 4 0 screws 1 that secure the display panel to the enclosure and then rotate the display panel 2 onto the computer NOTE In this procedure the display will NOT be connected to the computer as shown in the following image 74 Chapter 4 Removal and replacement procedures ...

Страница 83: ...ase the adhesive strip 1 that secures the display panel cable to the display panel and then disconnect 2 and remove 3 the cable c Remove the panel from the display enclosure 4 To remove the display hinges Component replacement procedures 75 ...

Страница 84: ...lay panel b Remove the display hinges 2 5 To remove the wireless antenna cables and transceivers a Release the wireless antenna cables from the clips 1 built into the display enclosure b Remove the wireless antenna cables and transceivers 2 76 Chapter 4 Removal and replacement procedures ...

Страница 85: ...the display enclosure 7 If replacing the display enclosure be sure that the other subcomponents including the webcam microphone module the antenna receivers and all associated cables and hardware are transferred to the new enclosure Reverse this procedure to reassemble and install the display assembly Component replacement procedures 77 ...

Страница 86: ...then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 and then remove the following components Service door see Service door on page 55 Top cover see Top cover keyboard on page 61 To remove the USB board 1 Position the computer upright 2 Release the ZIF connector 1 that secures the USB board cable to the system board 3 Lift the cable to disengage the adhesive...

Страница 87: ...through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 and then remove the following components Service door see Service door on page 55 Top cover see Top cover keyboard on p...

Страница 88: ...nect the connector from the hard drive 4 5 To remove the hard drive bracket remove the four Phillips PM2 5 3 0 screws 1 that secure the bracket to the hard drive 80 Chapter 4 Removal and replacement procedures ...

Страница 89: ...6 Remove the hard drive bracket from the hard drive 2 Reverse this procedure to reassemble and install the hard drive Component replacement procedures 81 ...

Страница 90: ...r by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 and then remove the following components Service door see Service door on page 55 Top cover see Top cover keyboard on page 61 Remove the optical drive connector 1 Disconnect the cable from the system board 1 2 Insert a tool to pry up on each side ...

Страница 91: ...MA graphics Pentium N3520 processor Windows 8 Standard 753099 501 UMA graphics Pentium N3520 processor Windows 8 Professional 753099 601 UMA graphics Pentium N3510 processor without Windows 8 747138 001 UMA graphics Pentium N3510 processor Windows 8 Standard 747138 501 UMA graphics Pentium N3510 processor Windows 8 Professional 747138 601 UMA graphics Celeron N2820 processor without Windows 8 7531...

Страница 92: ...first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 5 Remove the following components Service door see Service door on page 55 Top cover see Top cover keyboard on page 61 6 Disconnect the display cable from the system board see Display assembly on page 70 NOTE When replacing the system board be sure tha...

Страница 93: ...Component replacement procedures 85 ...

Страница 94: ...rom the system board 2 Speaker cable 3 USB board cable 4 Optical drive connector cable 3 Remove the seven Phillips PM2 5 5 0 screws 1 that secure the system board to the base enclosure 4 Lift the plastic tape from atop the fan 2 86 Chapter 4 Removal and replacement procedures ...

Страница 95: ... side opposite of the connectors of the system board 3 and then pull the system board away from the connectors to remove it 4 Reverse this procedure to install the system board Component replacement procedures 87 ...

Страница 96: ... left side of the computer Before removing the fan heat sink assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC ou...

Страница 97: ... cable 1 from the system board b Remove the fan from the clip on the system board 2 c Remove the fan 3 Intel processor and UMA graphics not Bay Trail Intel processor and discrete graphics not Bay Trail Component replacement procedures 89 ...

Страница 98: ...sink a Loosen the four Phillips screws that secure the heat sink to the system board 1 b Remove the heat sink 2 from the system board AMD processor and discrete graphics 90 Chapter 4 Removal and replacement procedures ...

Страница 99: ...surfaces of the heat sink and the system board components each time the heat sink is removed Replacement thermal materials are included with the fan heat sink assembly processor and system board spare part kits Intel Bay Trail processor and UMA graphics Component replacement procedures 91 ...

Страница 100: ... Thermal paste is used on the processor 1 and the heat sink section 2 that services it Intel processor and discrete graphics not Bay Trail 92 Chapter 4 Removal and replacement procedures ...

Страница 101: ...paste is used on the graphics subsystem chip 3 and the heat sink section 4 that services it Intel processor and UMA graphics not Bay Trail Thermal paste is used on the processor 1 and the heat sink section 2 that services it AMD processor with discrete graphics Component replacement procedures 93 ...

Страница 102: ... the processor 1 and the heat sink section 2 that services it AMD processor with UMA graphics Thermal paste is used on the processor 1 and the heat sink section 2 that services it 94 Chapter 4 Removal and replacement procedures ...

Страница 103: ...fore removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter fr...

Страница 104: ...move it NOTE The gold triangle 4 on the processor must be aligned with the triangle icon embossed on the processor socket when you install the processor Reverse this procedure to install the processor 96 Chapter 4 Removal and replacement procedures ...

Страница 105: ...er by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 and then remove the following components Service door see Service door on page 55 WLAN module see WLAN module on page 58 Top cover see Top cover keyboard on page 61 System board see System board on page 83 To remove the power connector cable 1 Po...

Страница 106: ...4 Remove the power connector cable 3 Reverse this procedure to install the power connector cable 98 Chapter 4 Removal and replacement procedures ...

Страница 107: ...er by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 and then remove the following components Service door see Service door on page 55 WLAN module see WLAN module on page 58 Top cover see Top cover keyboard on page 61 System board see System board on page 83 Remove the card reader board 1 Position ...

Страница 108: ...4 Remove the card reader board 3 Reverse this procedure to install the card reader board 100 Chapter 4 Removal and replacement procedures ...

Страница 109: ...ower cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 and then remove the following components Service door see Service door on page 55 WLAN module see WLAN module on page 58 Top cover see Top cover keyboard on page 61 USB board see USB board on page 78 Display assembly see Display assembly on page 70 System board see System b...

Страница 110: ...g system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 and then remove the following components Service door see Service door on page 55 WLAN module see WLAN module on page 58 Top cover see Top ...

Страница 111: ...tem board upside down 2 Disconnect the battery cable from the system board 1 and then lift the battery up and off the system board 2 Reverse this procedure to install the RTC battery Component replacement procedures 103 ...

Страница 112: ...ect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 and then remove the following components Service door see Service door on page 55 WLAN module see WLAN module on page 58 Hard drive see Hard drive on page 79 Top cover see Top cover keyboard on page 61 System board se...

Страница 113: ...2 Remove the hard drive connector 2 Reverse this procedure to install the hard drive connector Component replacement procedures 105 ...

Страница 114: ...computer 4 Remove the battery see Battery on page 49 and then remove the following components Service door see Service door on page 55 WLAN module see WLAN module on page 58 Hard drive see Hard drive on page 79 Top cover see Top cover keyboard on page 61 USB board see USB board on page 78 Display assembly see Display assembly on page 70 System board see System board on page 83 Remove the weight 1 ...

Страница 115: ...ailable on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need ...

Страница 116: ...n to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive If the update is more recent than your BIOS make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your com...

Страница 117: ...dware Diagnostics UEFI tool to a USB drive see Downloading HP PC Hardware Diagnostics UEFI to a USB device on page 109 b Hard drive c BIOS 2 When the diagnostic tool opens click the type of diagnostic test you want to run and then follow the on screen instructions NOTE If you need to stop a diagnostic test press esc Downloading HP PC Hardware Diagnostics UEFI to a USB device NOTE Instructions for ...

Страница 118: ...110 Chapter 5 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI in Windows 8 ...

Страница 119: ...n Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS ver...

Страница 120: ... update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult the network administrator before...

Страница 121: ... on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions NOTE If you need to stop a diagnostics test while it is running press esc Using System Diagnostics 113 ...

Страница 122: ...114 Chapter 6 Using Setup Utility BIOS and System Diagnostics in Windows 7 ...

Страница 123: ...mputer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the it...

Страница 124: ...n screen instructions 5 To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions or Use the arrow keys to select File Save Changes and Exit and then press enter Your changes go into effect when the computer restarts NOTE Your password settings and security settings are not changed when you restore the factory settings Updat...

Страница 125: ...ation Do not insert remove connect or disconnect any device cable or cord 1 Open your web browser For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 Click the option for software and driver downloads type you...

Страница 126: ... to make sure that the main components are functioning correctly System Tune Up runs longer and more comprehensive tests on memory modules hard drive SMART attributes the hard drive surface the battery and battery calibration video memory and the WLAN module status You can view system information and error logs in the Advanced System Diagnostics window To start Advanced System Diagnostics 1 Turn o...

Страница 127: ...33 A 65 W 19 V dc 4 74 A or 19 5 V dc 4 62 A 90 W Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for...

Страница 128: ... treatment Anti glare Contrast ratio 300 1 typical Response time 8 ms Brightness 200 nits typical Viewing angle SVA Backlight LED Luminance uniformity 13 points 1 4 typ 1 6 max Lifetime 1 2 luminance 12 000 hours Color coordinate white 0 313 0 329 Color tolerance White 0 02 Color tolerance W R G B 0 03 Color gamut 45 typical 120 Chapter 8 Specifications ...

Страница 129: ...rity ATA security ATA security ATA security Seek times typical read including setting Single track 1 4 ms 1 5 ms 3 ms 3 ms Average read write 10 ms 11 ms 13 ms 13 ms Maximum 12 ms 14 ms 24 ms 24 ms Logical blocks 1 938 921 461 1 465 149 168 1 048 576 000 625 142 448 Disk rotational speed 5400 rpm 5400 rpm 5400 rpm 5400 rpm Operating temperature 0 C to 60 C 32 F to 140 F 1 GB 1 billion bytes when r...

Страница 130: ...iameter Standard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 μm Access time CD DVD Random 175 ms 230 ms Full stroke 285 ms 335 ms Audio output level Line out 0 7 Vrms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 1...

Страница 131: ...onal information For more information and steps see Help and Support From the Start screen type help and then select Help and Support Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted System recovery re...

Страница 132: ...er on page 125 Restore and recovery There are several options for recovering your system Choose the method that best matches your situation and level of expertise Windows offers several options for restoring from backup refreshing the computer and resetting the computer to its original state For more information and steps see Help and Support From the Start screen type help and then select Help an...

Страница 133: ...overy What you need to know HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the media provided by the manufacturer Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues HP Recovery ...

Страница 134: ...f devices listed in BIOS where the computer looks for startup information You can change the selection for an optical drive or a USB flash drive To change the boot order 1 Insert the HP Recovery media you created 2 Restart the computer quickly press esc and then press f9 for boot options 3 Select the optical drive or USB flash drive you want to boot from 4 Follow the on screen instructions Removin...

Страница 135: ...hem in a safe place HP Recovery Manager examines the computer and determines the required storage capacity for the flash drive or the number of blank DVD discs that will be required Use DVD R DVD R DVD R DL DVD R DL discs or a flash drive Do not use rewriteable discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager softwar...

Страница 136: ...the state it was on the previous day the software will be uninstalled and you won t be able to use it What you need to know If you restore to a restore point and then change your mind you can undo the restoration You should create system restore points Before you add or change software or hardware Periodically whenever the computer is running normally System Restore also saves shadow copies of fil...

Страница 137: ...ge device before you back up You should back up Before adding or changing software or hardware Before the computer is repaired or restored On a regular schedule to be sure you have recent copies of personal information After you add many files for example if you saved videos from a birthday party Before using antivirus software to remove a malicious program After adding information that is hard to...

Страница 138: ...tore 1 Select Start Control Panel System and Security Backup and Restore 2 Follow the on screen instructions to restore your backup NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more inform...

Страница 139: ...ery Manager from the list or Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press f11 while the F11 System Recovery message is displayed on the screen 2 Click System Recovery in the HP Recovery Manager window 3 Follow the on screen instructions Recovering using the recovery media 1 If possible ba...

Страница 140: ...a USB port 2 Restart the computer 3 Press esc while the computer is restarting and then press f9 for boot options 4 Select the flash drive from the boot options window 132 Chapter 10 Backing up restoring and recovering in Windows 7 ...

Страница 141: ...gularly scheduled time To immediately back up your information click the Backup Now check box NOTE Before you back up your information be sure you have designated a location to save the backup files 4 Click Save and Backup to start the backup and to save the backup settings To restore backup files 1 Select Computer More Applications Tools Backup Manager Restore 2 Click Backup Source and then selec...

Страница 142: ...n a recovery disc To restore the computer from the recovery disc follow these steps 1 If possible back up all personal files 2 Insert the HP Factory Image Restore DVD into the optical drive and restart the computer 3 As the computer is restarting press f9 to open the Computer Setup boot option menu 4 Press the down arrow to select Restore SLED HP BNB preload image from the Linux boot menu and then...

Страница 143: ...mended a Enter BIOS F10 Setup by powering on the system and pressing F10 when prompted near the bottom of the display or press the ESC key to display the start up menu then press F10 If the system has a BIOS administrator password enter the password at the prompt b Select the File menu then Restore Defaults c Select the System Configuration menu then Restore Security Defaults d If an asset or owne...

Страница 144: ... drive capacity b Solid State Drive SSD Clear the SSD contents by using the BIOS Setup Secure Erase command option or by using a third party utility designed to erase data from an SSD To run Secure Erase enter BIOS Setup by powering on the system and pressing F10 when prompted near the bottom of the display Select the Security menu and scroll down to the Utilities menu Select Secure Erase and sele...

Страница 145: ...t the factory Code is updated when the system BIOS is updated Configuration data and settings are input using the F10 setup utility or a custom utility A utility is required for writing data to this memory and is available on the HP website Writing data to this ROM in an inappropriate manner can render the PC non functional Intel Management Engine Firmware present only in models ending in a p or w...

Страница 146: ...gs a Turn on or restart the computer and press F10 when prompted near the bottom of the display b Select File then select Restore defaults c Follow the on screen instructions d Select File save changes and exit then press Enter 2 What kind of configuration data is stored on the DIMM Serial Presence Detect SPD memory module How would this data be written The DIMM SPD memory contains information abo...

Страница 147: ...ocess of resetting the CMOS will return certain system settings to factory default but will not reset many of the system data and configuration defaults to their factory settings To return these system data and configuration defaults to factory settings refer to question and answer 1 and follow the instructions for returning the BIOS settings to factory defaults Questions and answers 139 ...

Страница 148: ...140 Chapter 12 Statement of Volatility ...

Страница 149: ...ng requirements are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 A and a nominal voltag...

Страница 150: ...land SANZ 1 Norway NEMKO 1 The People s Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 0 75mm2 conductor size Power cord set fittings appliance coupler and wall plug must bear the cert...

Страница 151: ...guration 4 The flexible cord must be Type RVV 3 conductor 0 75mm2 conductor size Power cord set fittings appliance coupler and wall plug must bear the CCC certification mark 5 The flexible cord must be Type H05VV F 3X0 75mm2 conductor size KTL logo and individual approval number must be on each element Corset approval number and logo must be printed on a flag label 6 The flexible cord must be Type...

Страница 152: ...144 Chapter 13 Power cord set requirements ...

Страница 153: ...CD panel and the backlight When you remove these components handle them carefully NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic I...

Страница 154: ...e display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 146 Chapter 14 Recycling ...

Страница 155: ... screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel Display 147 ...

Страница 156: ...klight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel upright 15 Remove the backlight cables 1 from the clip 2 in the display panel 16 Turn the display panel upside down 148 Chapter 14 Recycling ...

Страница 157: ...dling the backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame 19 Disconnect the display cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel Display 149 ...

Страница 158: ...22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 150 Chapter 14 Recycling ...

Страница 159: ...g and selecting 115 restoring factory settings 116 computer specifications 119 connector power 12 connectors service considerations 45 D deleted files restoring 124 130 display assembly illustrated 24 removing 50 70 spare part numbers 24 36 70 display assembly subcomponents illustrated 31 removing 50 70 display bezel illustrated 31 removing 50 72 spare part number 36 display cable illustrated 31 r...

Страница 160: ... identifying 19 illustrated 30 product description 1 5 8 removing 60 spare part number 35 microphone product description 2 5 8 microphone identifying 14 minimized image creating 125 minimized image recovery 125 model name 1 4 7 mute light identifying 16 N network jack identifying 12 num lk key identifying 18 O operating system 4 7 10 optical drive illustrated 30 32 precautions 46 product descripti...

Страница 161: ...network jack identifying 12 RJ 45 network status lights identifying 12 RTC battery illustrated 30 removing 102 spare part number 36 Rubber Kit illustrated 33 Rubber Kit spare part number 37 42 43 S Screw Kit spare part number 37 security cable slot identifying 12 security product description 4 6 10 serial number 20 serial number computer 20 service considerations cables 45 connectors 45 plastic pa...

Страница 162: ... 124 system restore point 123 Windows Backup and Restore restoring files 130 Windows key identifying 18 wireless antennas illustrated 31 removing 76 77 spare part number 36 wireless certification label 22 wireless light 16 wireless product description 2 6 9 WLAN antennas identifying 14 WLAN device 22 WLAN label 22 WLAN module illustrated 30 removing 58 spare part number 35 WLAN module identifying ...

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