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HOYLU PEN

HOYLU CONNECTED WORKSPACES ™

FAQ

Q: How do I get in contact with Hoylu?

A: Contact us at [email protected].

Q: How do I order new interactive pens for my 

HoyluWall™?

A: Pens can be ordered by contacting your HoyluWall™ 

reseller or Hoylu directly at [email protected].

Q: Is there an easy way to prevent the pen tips from 

being used on the HoyluWall™ screen?

A: We suggest using the colored pen sleeves to 

separate the pens using ink tips versus plastic tips.

Q: What software can the HoyluWall™ use? Are 

there any limitations on the applications I can use?

A: The HoyluWall™ is application independent. If it 

runs on Windows, then it will run on the HoyluWall™. 

Our recommended PC will cover most use cases.

Q: Can I use the Logitech HD Webcam for a video 

conference?

A: We suggest using the webcam provided with the 

HoyluWall™ for calibration purposes only. Using a 

different model for video conferencing will eliminate 

any potential confusion within the ScalableDesktop 

application.

Q: How do I get more paper for the Paper application?

A: Open the Paper application. Go to the drop-

down menu. On the left-hand side of the menu, find 

and select the “Get Paper” option and follow the 

directions.

Q: What Projectors are recommended?

A: Optoma ZH500UST Projectors. If you purchase 

the Projector Bundle, these are the projectors that 

will be sent to you.

Q: What kind of PC do I need?

A: If you’re sourcing your own PC for your Hoy

luWall™

 installation, please note the following 

specification requirements:

PC MANUFACTURER  - HP Z240 TOWER

CPU

GPU

RAM

PSU

HDD

SSD

OS

Intel Core i7-8700 3.2 Ghz 6 core 12 thread
Nvidia Quadro P2000
16GB
250 Watt
1 TB 7200 RPM
500 MB Solid State with OS Loaded
Windows 10 64bit

Frequently Asked Questions

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Содержание HoyluWall

Страница 1: ...WALL INSTALLATION MANUAL...

Страница 2: ...TABLE OF CONTENTS EQUIPMENT 3 PREPARATION 4 INSTALLATION 5 CALIBRATION 6 EDGE BLENDING 7 MEASUREMENTS 8 HOYLU PEN 9 FAQ 10 APPENDIX 12 2...

Страница 3: ...x2 Demo Paper Pack Digital Pens Tool Palettes Bluetooth Dongle Need Something If any part of your order is missing or if you d like to purchase additional items contact us at order hoylu com Cleats B...

Страница 4: ...uWall on a wall with a door this will throw off the calibration of projections over time Edge Butted vs Edge Blended The HoyluWall comes in two different configurations Edge Butted configurations will...

Страница 5: ...or 2 3 minutes to make them more pliable Clean Boards to make sure no dust is present before applying Film Roll Film directly onto the board Have a buddy help you keep the film steady After applying t...

Страница 6: ...e Screen Click the icon on the Task bar to reveal hidden icons Right click the Hoylu Central Icon and select Calibrate Wall Select all screens you would like to calibrate Tap the dots that appear and...

Страница 7: ...will use a temporary license until the invoice has been paid The system will not be complete until the invoice is paid and you are assigned a permanent license key ScalableDesktop Calibration Next you...

Страница 8: ...109cm 198cm 21cm 26cm 99cm 198cm 396cm AFF 205cm 47cm 119cm 75cm 109cm 198 cm 21cm 30cm 99cm 198cm 396cm 594cm about 10 cm off center about 10 cm off center These measurements are based on an installa...

Страница 9: ...e screen The pen has two sets of tips to use The first is the plastic tip used for interaction with the HoyluWall screen The second is a pen tip used for writing on the printed micro dot pattern paper...

Страница 10: ...view Are there adjustments to the installation measurements I should make A This configuration can be accomplished by extending the projectors outward from the wall Extend until the projection displa...

Страница 11: ...e A We suggest using the webcam provided with the HoyluWall for calibration purposes only Using a different model for video conferencing will eliminate any potential confusion within the ScalableDeskt...

Страница 12: ...oylu Connected Workspaces is affected Hoylu will apply a Service Credit equal to the monthly amount that was billed for the Hoylu Connected Workspaces during the period Hoylu was down we call these Se...

Страница 13: ...Hoylu Software https www hoylu com app downloads Nvidia Quadro Driver Version 441 28 Nvidia Inc ScalableDesktop Version 6 0 Scalable Display Technologies Inc http scalabledisplay com downloads docume...

Страница 14: ...https support hoylu com hoyluwall...

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