Consumer Support
Tr
oubleshooting T
ips
Operating Instructions
Safety Instructions
Problem
Possible Causes
What To Do
Dishwasher
Fuse is blown, or the
•
Replace fuse or reset circuit breaker. Remove any other appliances
won’t run
circuit breaker tripped
from the circuit.
Noise
Some of the sounds
•
Soft food disposal shredding action.
you’ll hear are normal
•
Drain valve opening to pump water out.
•
Timer control as cycle progresses.
•
Detergent cup opening.
•
The motor stopping during the drying period.
Utensils are not secure
•
Make sure everything is secured in dishwasher.
in the rack or something
small has dropped into
the rack
Motor hums
•
Dishwasher has not been used on a regular basis. If you do not use
your dishwasher often, set it to fill and pump out once every week.
This will help keep the seal moist and the garbage disposer clear.
Water standing in
This is normal
•
A small amount of clean water around the outlet on the tub bottom
the bottom of the tub
at the back of the tub keeps the water seal lubricated.
Water won’t pump
Drain is clogged
•
If you have an air gap, clean it.
out of the tub
•
Check to see if your kitchen sink is draining well. If not, you may need
a plumber.
•
If the dishwasher drains into a disposer, run disposer clear.
Suds in the tub
Correct detergent
•
Use only automatic dishwasher detergents to avoid sudsing. Cascade
®
,
wasn’t used
Cascade
®
Complete and Electrasol
®
Automatic Dishwashing
Detergents have been approved for use in all GE dishwashers.
•
To remove suds from the tub, open the dishwasher and let suds
evaporate. Add 1 gallon of cold water to the tub. Close and latch the
dishwasher. Pump out water by slowly turning the Dial until a drain
period is reached. Repeat if necessary.
Rinse agent
•
Always wipe up rinse agent spills immediately.
was spilled
Stained tub interior
Detergent with
•
Some detergents contain colorant (pigment or dyes) that will discolor
colorant was used
the tub interior with extended use. Check the detergent cup for signs
of any discoloration. If cup is discolored, change to detergent without
any colorant. Cascade
®
, Cascade
®
Complete and Electrasol
®
Automatic Dishwashing Detergents have been approved for use
in all GE dishwashers.
Some tomato-based
•
Use of the
RINSE ONLY
cycle (on some models) after adding the dish to
foods can stain
the load can decrease the level of staining.
Dishes don’t dry
Low inlet water
•
Make sure inlet water temperature is correct.
temperature
Rinse agent dispenser
•
Check the rinse agent dispenser.
is empty
11
Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit
Hotpoint.com
. You may not need to call for service.
Before you call for service…
Hotpoint.com
