EN
11
Trouble shooting
Your wasdher-dryer could occasionally fail to work. Before contacting the Technical Assistance Centre (
see “Assistance”
),
make sure that the problem cannot be solved easily using the following list.
Problem:
The Washer-dryer does not switch
on.
The wash cycle does not start.
The Washer-dryer does not fill with
water.
The Washer-dryer door remains
locked.
The machine continuously fills with
water and drains.
The Washer-dryer does not drain or
spin.
The machine vibrates a lot during
the spin cycle.
The Washer-dryer leaks.
The icons corresponding to the
“Phase in progress” flash rapidly
at the same time as the ON/OFF
indicator light.
There is too much foam.
The Washer-dryer door remains
locked.
The washer-dryer does not dry.
Possible causes / Solutions:
• The appliance is not plugged into the socket fully, or not enough to make
contact.
• There is no power in the house.
• The door is not closed properly.
• The START/PAUSE button has not been pressed.
• The water tap has not been opened.
• A delayed start has been set
.
• The water inlet hose is not connected to the tap.
• The hose is bent.
• The water tap has not been opened.
• There is no water supply in the house.
• The pressure is too low.
• The START/PAUSE button has not been pressed.
• If you have selected the
function, at the end of the cycle the Washer-dryer
drum will rotate slowly; to end the cycle press the START/PAUSE button or the
button.
• The drain hose is not fitted at a height between 65 and 100 cm from the floor
(
see “Installation”).
• The free end of the hose is under water (
see “Installation”).
• If the dwelling is on one of the upper floors of a building, there may be
problems relating to water drainage, causing the Washer-dryer to fill with water
and drain continuously. Special anti-draining valves are available in shops and
help to prevent this inconvenience.
• The wall drainage system is not fitted with a breather pipe.
• The wash cycle does not include draining: Some wash cycles require the drain
phase to be started manually (
see “Wash cycles and options”
).
• The
option is enabled: to complete the wash cycle, press the START/
PAUSE button
(“Wash cycles and options”).
• The drain hose is bent (
see Installation
).
• The drainage duct is clogged.
• The drum was not unlocked correctly during installation (
see “Installation”).
• The machine is not level (
see “Installation”
).
• The machine is trapped between cabinets and walls (
see “Installation”).
• The load is unbalanced (
see “Detergents and laundry”
).
• The water inlet hose is not screwed on properly (see
“Installation”
).
• The detergent dispenser is blocked (to clean it,
see “Care and maintenance”
).
• The drain hose is not fixed in place properly (see
“Installation”
).
• Switch off the machine and unplug it, wait for approximately 1 minute and
then switch it back on again. If the problem persists, contact the Technical
Assistance Service.
• The detergent is not suitable for machine washing (it should display the text
“for Washing machine” or “hand and machine wash”, or the like).
• Too much detergent was used.
• Perform the manual unlocking procedure (
see “Precautions and tips”).
• The appliance is not plugged into the socket, or not enough to make contact.
• There has been a power failure.
• The appliance door is not shut properly.
• A DELAY TIMER has been set.
• DRYING is in the (
)
position.
