13
EN
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and
exclusive remedy shall be that Horizon will, at its
option, either (i) service, or (ii) replace, any Product
determined by Horizon to be defective.
Horizon reserves the right to inspect any and all
Product(s) involved in a warranty claim. Service or
replacement decisions are at the sole discretion of
Horizon. Proof of purchase is required for all warranty
claims. SERVICE OR REPLACEMENT AS PROVIDED
UNDER THIS WARRANTY IS THE PURCHASER’S SOLE
AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOSS OF PROFITS OR PRODUCTION OR
COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF
WHETHER SUCH CLAIM IS BASED IN CONTRACT,
WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR
ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. Further, in no event shall the liability of
Horizon exceed the individual price of the Product
on which liability is asserted. As Horizon has no
control over use, setup, fi nal assembly, modifi cation
or misuse, no liability shall be assumed nor accepted
for any resulting damage or injury. By the act of use,
setup or assembly, the user accepts all resulting
liability. If you as the purchaser or user are not
prepared to accept the liability associated with the
use of the Product, purchaser is advised to return the
Product immediately in new and unused condition to
the place of purchase.
Law
These terms are governed by Illinois law (without
regard to confl ict of law principals). This warranty
gives you specifi c legal rights, and you may also have
other rights which vary from state to state. Horizon
reserves the right to change or modify this warranty at
any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase
cannot provide warranty support or service. Once
assembly, setup or use of the Product has been
started, you must contact your local distributor or
Horizon directly. This will enable Horizon to better
answer your questions and service you in the event
that you may need any assistance. For questions
or assistance, please visit our website at www.
horizonhobby.com, submit a Product Support Inquiry,
or call the toll free telephone number referenced in the
Warranty and Service Contact Information section to
speak with a Product Support representative.
Inspection or Services
If this Product needs to be inspected or serviced
and is compliant in the country you live and use the
Product in, please use the Horizon Online Service
Request submission process found on our website
or call Horizon to obtain a Return Merchandise
Authorization (RMA) number. Pack the Product
securely using a shipping carton. Please note that
original boxes may be included, but are not designed
to withstand the rigors of shipping without additional
protection. Ship via a carrier that provides tracking
and insurance for lost or damaged parcels, as Horizon
is not responsible for merchandise until it arrives
and is accepted at our facility. An Online Service
Request is available at http://www.horizonhobby.com/
content/service-center_render-service-center. If you
do not have internet access, please contact Horizon
Product Support to obtain a RMA number along with
instructions for submitting your product for service.
When calling Horizon, you will be asked to provide
your complete name, street address, email address
and phone number where you can be reached during
business hours. When sending product into Horizon,
please include your RMA number, a list of the included
items, and a brief summary of the problem. A copy
of your original sales receipt must be included for
warranty consideration. Be sure your name, address,
and RMA number are clearly written on the outside of
the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon.
If you have any issue with a LiPo battery,
please contact the appropriate Horizon Product
Support offi ce.
Warranty Requirements
For Warranty consideration, you must include
your original sales receipt verifying the proof-of-
purchase date.
Provided warranty conditions have
been met, your Product will be serviced or replaced
free of charge. Service or replacement decisions are
at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty,
service will be completed and payment will be
required without notifi cation or estimate of the
expense unless the expense exceeds 50% of the
retail purchase cost
. By submitting the item for
service you are agreeing to payment of the service
without notifi cation. Service estimates are available
upon request. You must include this request with your
item submitted for service. Non-warranty service
estimates will be billed a minimum of ½ hour of labor.
In addition you will be billed for return freight. Horizon
accepts money orders and cashier’s checks, as well
as Visa, MasterCard, American Express, and Discover
cards. By submitting any item to Horizon for service,
you are agreeing to Horizon’s Terms and Conditions
found on our website http://www.horizonhobby.com/
content/service-center_render-service-center.
ATTENTION: Horizon service is limited to
Product compliant in the country of use and
ownership. If received, a non-compliant Product
will not be serviced. Further, the sender will be
responsible for arranging return shipment of the
un-serviced Product, through a carrier of the
sender’s choice and at the sender’s expense.
Horizon will hold non-compliant Product for a
period of 60 days from notifi cation, after which
it will be discarded.
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