User Manual for the Hopkins
®
Newborn & Mom Pulse Ox
7. Troubleshooting
Trouble
Possible Reason
Solution
The SpO
2
and Pulse
Rate display
unstable
1. The finger is
not placed far
enough inside.
2. The finger is
shaking or the
patient is moving.
1. Place the
finger correctly
inside and try
again.
2. Keep the
patient calm.
Cannot turn
the device
on
1. The batteries
are drained or
almost drained.
2. The batteries
are not inserted
properly.
3. The device is
malfunctioning.
1. Change
batteries.
2. Reinstall
batteries.
3. Please contact
service provider.
No display
1. The device will
power off
automatically
when it gets no
signal for 8
seconds.
2. The batteries
are almost
drained.
1.This is a normal
function.
2. Change
batteries.
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