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16 

 

Troubleshooting 

(when unit does not come with a KVM extender) 

 

Note:  For troubleshooting with a KVM extender installed, please refer to the Instal-
ler/User Guide that comes with that equipment. 

 

 

Blank Screen

 

After installing the power adapter and connecting I/O cable to a PC, the monitor 
displays a blank screen. 

 

Press the power button and check to see if the power LED is lit. 

 

If the LED is not lit, make sure the PC is powered on.  Make sure all cables 
are connected. 

 

If the LED stays yellow, check to see if the PC is in the power saving mode 
by pressing any keys on the keyboard. 

 

Rolling Screen

 

 

 

Change PC display resolution to 1280x1024 at 60 Hz. 

 

Unplug the power adapter to monitor, and then plug it in again. 

 

Press monitor power button again. 

 

Reset the monitor to the original factory setting.  

 

Press “Auto Adjust” button on OSD menu. 

 

Unstable Screen 

 

 

Select “Auto Adjust”. 

 

Make sure the PC display resolution is not set greater than 1280x1024 at 60 
Hz. 

 

Make sure the PC display resolution matches one of the factory-preset tim-
ings in this manual.   

 

Change the PC display resolution to 1280x1024 at 60 Hz.  

 

Reset the monitor to the factory setting. 

 

Select “Auto Adjust”. 

 

Screen is not perfect

 

 

 

Make sure the PC display resolution matches one the factory preset timings 
shown in this manual. 

 

Recall factory setting. Refer to panel controls and OSD functions in this ma-
nual. 

 

Fine-tune the picture by performing the following adjustments in this order – 
pitch, phase, and position.  Refer to OSD functions in this manual. 

Содержание HIS-WL19-*A Series

Страница 1: ...1 Hope Industrial Systems Inc User Manual 19 Universal Mount Industrial Monitor Model No HIS WL19 ___A...

Страница 2: ...Using the LCD Display 4 Adjusting the Screen Image 5 Main Menu Controls 6 Installation Instructions 9 VESA Mounting 10 Yoke Benchtop mounting 11 Yoke Pedestal mounting 12 Cleaning 15 Troubleshooting...

Страница 3: ...ion wiring Installation shall be in accordance with the National Electric Code and authorities having jurisdiction FCC Notice This equipment has been tested and found to comply with the limits for a C...

Страница 4: ...card suser guidefor instructions WARNING Do not set thegraphicscard in your computer to exceed themaximum refresh rateof 75Hz doing so may result in permanent damageto your LCD display OSD and Power L...

Страница 5: ...ted pressbutton 2 A control screen liketheoneshown below appears 4 To adjust thecontrol presstheup or down buttons 5 To savetheadjustmentsand exit themenu pressbutton 1 twice The following tips may he...

Страница 6: ...el of thescreen image Color Adjust providesseveral color adjustment modes preset color temperatures and RGB which allowsyou to adjust red R green G and blue B separately Thefactory setting for thispro...

Страница 7: ...ic characters Sharpness adjuststheclarity and focusof thescreen image Scaling adjuststhevideo input signal to thescreen sizeusing thefollowing options Fill screen adjuststhevideo signal to fill thescr...

Страница 8: ...reen display screen isdisplayed For example with a 15 second setting if acontrol isnot pushed within 15 seconds thedisplay screen disappears OSD Background allowsyou to turn theOn Screen Display backg...

Страница 9: ...ted specifications of the unit The maximum rated temperature of the HIS WL19 is 45 C 113 F Also remember that even though this product is designed to operate at 40 C the life span of any electronic de...

Страница 10: ...M4 screws should not protrude into the rear cover by more than The capacity of the arm or mounting plate selected should take into account the total weight of the monitor and its center of gravity For...

Страница 11: ...ter pin yoke locking nut and stainless steel washer 3 Install the bench mounting plate into the mounting surface using the 20 screws provided or longer screws as required 4 Reassemble the yoke to the...

Страница 12: ...re the mounting surface for installation of the pedestal by referring to the illustration above 2 Install the pedestal using appropriate hardware and methods for the mounting surface selected tak ing...

Страница 13: ...3 Installation using pedestal mounting option continued from previous page Note The conduit and other sealing hardware are not required for NEMA 12 monitors or NEMA 4 4X monitors with the 4 cable glan...

Страница 14: ...ed through the top of the pedestal top plate 7 Connect all communication and power cables to the monitor insuring all remaining hardware has been threaded onto the cables in their proper order per the...

Страница 15: ...he monitor could possibly leak inside a non sealed unit and cause damage Vinegar or ammonia will not hurt the touchscreen Again spray the cloth and then clean the touchscreen Tempered Anti Reflective...

Страница 16: ...plug the power adapter to monitor and then plug it in again Press monitor power button again Reset the monitor to the original factory setting Press Auto Adjust button on OSD menu Unstable Screen Sele...

Страница 17: ...17 Drawings Front View...

Страница 18: ...18 Bottom Side and Rear View of NEMA 2 Model...

Страница 19: ...19 Bottom Side and Rear View of NEMA 4 4X 12 Model...

Страница 20: ...hode Fluorescent Tube 50 000 hours half life replaceable Screen protector when not shipped with touch screen Tempered glass to ANSI Z97 1 SPEC AR coated on both sides 98 Transmission of light 99 Reduc...

Страница 21: ...to 10 000 feet Non operating up to 40 000 feet Functional Panel controls rear access Power soft 1 DOWN UP 2 OSD On Screen Display controls Auto image adjust contrast brightness color adjust 9300K 650...

Страница 22: ...rface Physical Depth 3 3 84mm for NEMA 2 and 5 7 145mm for NEMA 4 4X 12 Front bezel outside di mensions 18 4 467mm W x 15 7 399mm H x 2 7 69mm thick not including rear cover Net weight NEMA 2 25 lbs N...

Страница 23: ...xels can happen to TFT displays Five or less permanently dead pixels out of 1 3 million do not make a good case for exchanging the unit Please contact our Customer Service Department if the number of...

Страница 24: ...24 Hope Industrial Systems Inc 1325 Northmeadow Parkway Suite 100 Roswell GA 30076 www HISmonitors com Publication UM WL19 1 0 March 2005 2005 Hope Industrial Systems Inc...

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