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19.

Troubleshooting

Fault

Cause

Solution

Cleaner will not switch on / Power 
indicator is flashing.

Flat battery.

Charger the cleaner.

The cleaner can’t be charged.

The cleaner is not placed properly 
onto the charging base.

 The charging base is 
disconnected from the mains 
power supply.

The battery is not assembled 
properly.

Place the cleaner onto the charging 
base.

Unplug and power plug and plug the 
power plug into a different power 
socket.

Remove the battery and reinsert into 
the cleaner.

Reduced suction.

Dust canister is full of dust.

Handvac canister filter is filled with 
dust.

The powerhead air path is blocked.

Empty the dust canister..
Clean or replace the filter.
Clear the air path in the powerhead.

Roller brush does not spin.

The roller brush is blocked.

Remove the roller brush from the 

powerhead and remove any hair or 

debris from the roller brush.

Insufficient running time after 
charging.

Overheat protection on the motor 
is activated due to a blockage.

Insufficient charging time.

Normal discharge reduction in 
battery.

Clear the blockage.

Fully charge the battery until the green 
light turns on before use. If problems 
exist, purchase a new battery.

Purchase a new battery.

Problems and solutions

If you come across a problem, please use the checklist of troubleshooting tips before contacting 
Hoover Customer Care.

Содержание Vortex Pro 5231

Страница 1: ...Digital Brushless Motor Air Velocity Technology Cordless Freedom...

Страница 2: ...1 5 8 6 7 2 4 3 9 12 15 14 16 17 21 18 22 19 23 20 25 24 13 10 11...

Страница 3: ...19 Dusting Brush 20 Long Crevice Tool 21 Soft Brush 22 Flexible Extendable Hose 23 Elbow Connector 24 Large Upholstery Tool 25 Charging Base Specifications Voltage 25 2V Power 330W with power brush H...

Страница 4: ...e the plug from the electricity supply before cleaning your appliance when not in use or attempting any maintenance task The charging base must only be connected to an AC supply at the voltage shown o...

Страница 5: ...arry the appliance by the power cable use the power cable as a handle or pull the power cable around sharp edges or corners Avoid running the appliance over the power cable 9 Do not handle or operate...

Страница 6: ...nd care 1 The appliance is only to be used with the charging base uniquely provided with the appliance 2 Only charge the battery inside the product and only use the specifically designated charger to...

Страница 7: ...y remove the battery 1 Place the powerhead onto a flat floor and insert the Extension Tube as shown ensuring it clicks into place 2 Place the handvac into the main body and push until it clicks into p...

Страница 8: ...aner in a stationary position while the powerhead is in operation IMPORTANT In between uses or when performing any maintenance always ensure that the cleaner is switched off and parked on a flat level...

Страница 9: ...ice Tool Perfect for cleaning in between hard to reach places Large Upholstery Tool Ideal for cleaning furniture upholstery Soft Brush Ideal for dusting flat surfaces and furniture Flexible Extendable...

Страница 10: ...hours to be fully charged NOTE When the charging indicator light is flashing during use it means the battery requires charging CAUTION Do not try to open the battery pack and repair it yourself NOTE...

Страница 11: ...press the Power Control Button To turn off the cleaner press the On Off Button 3 Choose the appropriate accessory for your cleaning application and connect the accessory to the handvac 1 Press the On...

Страница 12: ...ck 1 Remove the Extension Tube by pressing the Rod Release Button 2 Push the Handvac Extension Button as shown to release the Handvac Connector 3 Insert the Handvac Connector into the handvac 4 The ac...

Страница 13: ...er 1 Turn the Diverter Dust Canister clockwise to unlock the canister The canister can now be emptied 2 To clean the diverter inner cyclone filter rotate and remove the filter as shown Hair and debris...

Страница 14: ...an now be cleaned or replaced NOTE The dust canister filter is not a washable filter It is recommended to replace the filter every 6 months or when the filter is soiled with dirt 1 Press the Handvac R...

Страница 15: ...dust canister mesh filter rotate and remove the base of the cyclone filter as shown Hair and debris can now be cleaned from the mesh filter The filter can be washed using lukewarm water Allow the filt...

Страница 16: ...ush 2 Gently remove the roller brush as shown and clean as required WARNING Always switch off the cleaner before performing any maintenance on the powerhead Cleaning the Roller Brush 1 Align the two p...

Страница 17: ...screws as shown 3 After cleaning replace the trap door and ensure that the two screws are turned to the Locked Position 2 The hose can now be pulled out for easy cleaning To clean simply use the hand...

Страница 18: ...ery 33201621 Filter Set 32201630 Roller Brush 33788104 Diverter dust bin 33155917 Handvac dust bin 33155918 Please contact Hoover Customer Care 1300 360 845 NZ 0800 387 442 to find your local spare pa...

Страница 19: ...is filled with dust The powerhead air path is blocked Empty the dust canister Clean or replace the filter Clear the air path in the powerhead Roller brush does not spin The roller brush is blocked Rem...

Страница 20: ...Monday Friday 9am 5pm EST The decision to repair or replace the cleaner is at the sole discretion of Electrical Home Aids Pty Ltd If Electrical Home Aids Pty Ltd decide to repair or replace the cleane...

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