The door will not open…
●
Has the programme finished? Is the “END” word on the display? If not the programme
is not complete. Has the door locked light gone out? If not wait a further two
minutes and the light will go out and you will be able to open the door.
●
Has the programme finished but the door remains locked? The display reads
Error 2. Switch off the appliance and this will allow the door to open.
●
If water remains in the drum refer to 'Water does not drain away…' above.
Problem with the dispenser…
●
Not all the detergent has been flushed away.
1. Check the water supply tap is fully turned on.
2. Check the inlet hose is not kinked.
●
The dispenser drawer will not close properly.
1. Check the drawer is aligned properly
2. Check the drawer is not clogged with detergent (see Care and
Maintenance)
●
Steam is coming from the dispenser. The machine is designed to vent through the
drawer, this is nothing to worry about.
Error 9 is displayed…
●
Cancel the programme by pressing the ON/OFF button.
Wait 10-15 seconds, select again the programme and press the START/PAUSE button to
switch the machine on.
Remember, you may be charged for the service call if incorrect installation or misuse
causes a problem with your machine.
If the following error codes are displayed, switch OFF the machine and contact Hoover
Service: 0, 1, 4, 5, 7 and 8.
Note: The use of environmentally friendly, phosphate-free detergents (check detergent
information on pack) can have the following effects:
●
Waste water from rinsing may be cloudier because of the presence of a white
powder (zeolites) held in suspension, without the rinse performance being adversely
affected.
●
Presence of white powder on laundry after washing, which is not absorbed by
the fabric and does not alter the colour of the fabric.
●
The presence of foam in the final rinsing water is not necessarily an indication of
poor rinsing. Carrying out more rinse cycles does not serve any purpose in such
cases.
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