Call Hoover Floorcare
with any product queries
Australia
1300 360 845
New Zealand (09) 263 7573
To find out more about our range,
visit: www.hoover.com.au
www.hoover.co.nz
email: [email protected]
Your Hoover cleaner, in the case of domestic use, has
a one year parts and labour warranty against product
defects and failures when the product is used in
accordance with the terms and conditions of this
warranty statement.
This warranty commences from the original date of
purchase and is not transferable; please retain your
original proof of purchase for any warranty claims.
This warranty is valid only in the country where the
cleaner is purchased.
The cleaner must be operated in accordance with
these instructions and used only for domestic
household cleaning to remove DRY dirt and dust from
household carpets, flooring and fabrics. This cleaner
is not fit to be used as an industrial cleaner, and is
not designed for the collection of vitreous building
material including particle board, construction
products and similar products such as wood/fibres,
cement, fillers, fibre glass etc or excessive or frequent
sand. The infrequent pick-up of these materials in
these circumstances may be harmful to your cleaner
and may void the manufacturer’s warranty.
Accessories and consumables including dust bags
and filters, unless defective in manufacture, are not
subject to this warranty. In order to prolong the life
of accessories and consumables, regular care and
maintenance is recommended.
When properly used and cared for, your cleaner
will render excellent service; refer to the instruction
manual for further details, as misuse or failure to
follow the instructions makes this warranty void.
In the event of service or advice being needed, please
contact Hoover Floorcare Asia Pacific Pty Ltd, Level
1, Building 2 Brandon Business Park, 530 Springvale
Road, Glen Waverley Victoria 3150, or on 1300 360 845,
Monday-Friday 9am-5pm EST. The decision to repair or replace
the cleaner is at the sole discretion of Hoover Floorcare. If
Hoover Floorcare decide to repair or replace the cleaner, it will
do so at its own cost.
Hoover Floorcare is unable to accept responsibility under this
warranty for any repair work not carried out by an authorised
Hoover Service Agent or from the use of non-genuine
parts. If any part is no longer available or manufactured,
Hoover Floorcare will replace it with a genuine functional
replacement part. This warranty does not apply to the
cost of replacing any parts of the product due to normal
wear and tear, alterations, improper installation, physical
abuse, misuse or accidental damage. Any transportation
costs involved in the repair of defective parts shall be
borne by the claimant.
If proof of purchase cannot be provided at the time
of a warranty claim or service, any work carried out
on the cleaner is chargeable.
The repair or replacement of the cleaner under
this warranty does not extend the original period
of warranty.
The benefits conferred by this warranty are in
addition to all other rights and remedies in
respect of the product as outlined under the
Competition and Consumer Act and other
State and Territory laws.
“Our goods come with guarantees that
cannot be excluded in the Australian
Consumer Law. You are entitled to a
replacement or refund for a major failure
and for compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the goods
repaired or replaced if the goods fail to
be of acceptable quality and the failure
does not amount to a major failure.”
V1 07/13
Conditions of warranty
