Full One Year
Warranty
(Domestic Use)
Your HOOVER® appliance is warranted
in normal household use, in accordance
with the Owner’s Manual against original
defects in material and workmanship for
a period of one full year from date of pur-
chase. This warranty provides, at no cost
to you, all labor and parts to place this
appliance in correct operating condition
during the warranted period. This war-
ranty applies when the appliance is pur-
chased in the United States including its
territories and possessions, or in Canada
or from a U. S. Military Exchange.
Appliances purchased elsewhere are
covered by a limited one year warranty
which covers the cost of parts only. This
warranty does not apply if the appliance
is used in a commercial or rental appli-
cation.
This warranty only applies when the
product is in use in the country or territo-
ry in which it is purchased.
Warranty service can only be obtained
by presenting the appliance to one of
the following authorized warranty service
outlets. Proof of purchase will be
required before service is rendered.
1. Hoover Factory Service Centers.
2. Hoover Authorized Warranty
Service Dealers (Depots).
For an automated referral of autho-
rized service outlets in the U.S.A.,
phone 1-800-944-9200 OR visit
The Hoover Company on-line at
www.hoover.com
This warranty does not cover pick up
delivery, or house calls; however, if you
mail your appliance to a Hoover Factory
Service Center for warranty service,
transportation will be paid one way.
While this warranty gives you specific
legal rights, you may also have other
rights which vary from state to state.
If further assistance is needed, or if
there are questions concerning this war-
ranty or the availability of warranty ser-
vice outlets, contact the Consumer
Response Center,
Phone 1-330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
1-800-263-6376.
If a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the check list below.
Problem: Machine won’t run
Problem: Low suction
Problem: Clean solution won’t
dispense
Problem: Brushes/brush indicator
won’t rotate during floor cleaning
Possible cause
Possible solution
• Not firmly plugged in
•
Plug unit in firmly
• No voltage In wall plug
•
Check fuse or breaker
• Blown fuse/tripped breaker
•
Replace fuse/reset breaker
Possible cause
Possible solution
• Recovery tank full/automatic
shut off engaged
•
Remove and empty recovery tank
• Blockage In tool on end of hose
•
Remove tool and clear blockage
• Recovery tank lid not on
correctly
•
Make sure lid is on securely
• Recovery tank front panel not
replaced after stair or upholstery
cleaning
•
Replace recovery tank front panel
(page 13)
Possible cause
Possible solution
• Solution tank not firmly in place
•
Make sure tank is securely locked in
position
• Solution tank empty
•
Refill tank according to instructions for
surface being cleaned
• Recovery tank lid not on
correctly
•
Make sure lid is firmly in place
•
Pump needs to be “primed” (when
using tool)
•
See “Before using tool” section, p. 12
Possible cause
Possible solution
• Indicator screen dirty
•
Remove clear cover over indicator
and clean screen; replace cover
• Speed selector on OFF
•
Move speed selector to Low or Hi
5. If you have a
problem
15
Storage
Before storing:
• Empty solution tank and rinse
thoroughly with clean water.
• Replace
empty
solution tank and
turn deep cleaner ON. Squeeze
trigger and push deep cleaner for-
ward and back several times to
expel any solution remaining in the
deep cleaner’s system. (Do not use
deep cleaner on wood floors.)
• Empty recovery tank and rinse
thoroughly with clean water.
Allow brushes and underside of deep
cleaner to air dry thoroughly before
storing deep cleaner on a carpeted or
wood surface.
Do not store deep cleaner with a full
solution tank In place.
Lubrication
The motor is equipped with bearings
which contain sufficient lubrication for
the life of the motor. The addition of lubri-
cant could cause damage.
Do not add
lubricant to motor bearings.
Service
To obtain approved HOOVER service
and genuine HOOVER parts, locate the
nearest
Hoover Factory Service Center
or Authorized Hoover Warranty
Service Dealer (Depot)
by:
• checking the Yellow Pages under
Vacuum Cleaners - Household” OR
• checking the list of Factory Service
Centers provided with this cleaner
OR -
• calling
1-800-944-9200
for an
automated referral of authorized
service outlet locations (U.S. only)
OR-
• checking the Service section of The
Hoover Company on-line at
www.hoover.com
Please do not
send your cleaner to The
Hoover Company in North Canton for
service, this will only result in delay.
If further assistance Is needed, contact
The Hoover Company Consumer
Response Center,
Phone: 1-330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the
com-
plete
model number when requesting
information or ordering parts. (The
model number appears on the bottom of
the cleaner.)
