and workmanship which under normal personal, family or household use and purpose may
manifest within a period of 1 (one) year from the date of purchase (“warranty period”).
2. Where the customer has purchased a product and it breaks, is defective or does not work
properly for the intended purpose, the customer must notify the supplier from whom the
customer bought the product (“the supplier”) thereof within the warranty period. Any claim in
terms of this warranty must be supported by a proof of purchase. If proof of purchase is not
available, then repair, and/or service charges may be payable by the customer to the supplier.
3. The faulty product must be taken to the supplier's service centre to exercise the warranty.
4. The supplier will refund, repair or exchange the product in terms of this warranty subject to
legislative requirements. This warranty shall be valid only where the customer has not broken
the product himself, or used the product for something that it is not supposed to be used for.
The warranty does not include and will not be construed to cover products damaged as a
result of disaster, misuse, tamper, abuse or any unauthorised modification or repair of the
product.
5. This warranty will extend only to the product provided at the date of the purchase and not to
any expendables attached or installed by the customer.
6. If the customer requests that the supplier repairs the product and the product breaks or fails
to work properly within 3 (three) months of the repair and not as a result of misuse, tampering
or modification by or on behalf of the customer, then the supplier may replace the product or
pay a refund to the customer.
7. The customer may be responsible for certain costs where products returned are not in the
original packaging, or if the packaging is damaged. This will be deducted from any refund
paid to the customer.
HOME OF LIVING BRANDS (PTY) LTD (JOHANNESBURG)
NATIONAL CONTACT
TEL NO. (087) 245-0029
JOHANNESBURG
TEL NO. (011) 490-9600
CAPE TOWN
TEL NO. (021) 552-5161
DURBAN
TEL NO. (031) 303-1163
