Honeywell Quantum T 3580 Скачать руководство пользователя страница 33 | Manualshive

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background image

29

T

ROUBLESHOOTING

G

UIDE

Symptoms

Possible Cause(s)

Solution

All Interfaces

During power
up the unit
beeps 3 times.

There is a non-volatile
RAM failure.

Contact a service representative.

During power
up the unit
razzes
continuously.

There is a RAM or
ROM failure.

Contact a service representative.

During power
up the unit
razzes once
and the blue
LED flashes.

There is a VLD failure.

Contact a service representative.

During power
up the unit
razzes twice
and both LEDs
flash.

There is a scanner
motor failure.

Contact a service representative.

RS232 Only

The unit powers
up OK and
scans OK but
does not
communicate
properly to the
host.

The com port at the
host is not working or
is not configured
properly.

Check to make sure that the
baud rate and parity of the
scanner and the communication
port match and that the program
is looking for RS232 data.

The cable is not
connected to the
proper com port.

The com port is not
operating properly.

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Содержание Quantum T 3580

Страница 1: ...QuantumT Omnidirectional Laser Scanner 3580 User s Guide ...

Страница 2: ...o part of this document may be photocopied reproduced or translated into another language without the prior written consent of HII 2004 2012 Honeywell International Inc All rights reserved Web Address www honeywellaidc com Trademarks QuantumT CodeGate MetroSelect and MetroSet are a trademarks or registered trademarks of Metrologic Instruments Inc in the United States and or other countries Microso...

Страница 3: ... or Laser Emulation 8 RS485 9 Keyboard Wedge 10 Stand Alone Keyboard Wedge 11 USB Integrated 12 Scanner Operation Configurable Primary and Single Line Scan Pattern Modes 13 Configurable Button Functions 13 Indicators Audible 19 Visual 20 Failure 21 Depth of Field Specifications Normal Scan Zone 22 Reduced Scan Zone 23 Depth of Field by Bar Code Element Width Normal Scan Zone 24 Reduced Scan Zone 2...

Страница 4: ...ication Parameters 34 Configuration Modes 39 Upgrading the Firmware 40 Scanner and Cable Terminations Scanner Pinout Connections 41 Cable Connector Configurations Host End 43 Regulatory Compliance 45 Limited Warranty 48 Index 50 Customer Support 52 Technical Assistance 52 Product Service and Repair 52 ...

Страница 5: ...y Product Features Fully Automatic Scanning Operation Single Line Mode for Menu Reading User Replaceable Single Cable Interface to Host PowerLink Compatible Decoding of All Standard 1D and GS1 DataBar RSS Bar Codes 7 Beeper Tones Configurable Depth of Field Flash Upgradeable Firmware OPOS and JPOS System Compatible CodeGate Sunrise 2005 Compliant QUANTUMT INTERFACE MS3580 11 RS485 MS3580 38 and Fu...

Страница 6: ...nd Canada 46 00526 220V 240V Continental European 46 00527 220V 240V United Kingdom 46 00528 220V 240V Australia 46 00529 220V 240V China 46 00530 220V 240V India 59 59000x 3 RS232 PowerLink Cable with Built in Power Jack straight cord short strain relief MVC Voltage Converter Cable 12VDC to 5 2VDC Contact a customer service representative for additional information on the MVC cable series and the...

Страница 7: ...4249x N 3 Communication Cable Host End Not Terminated straight cord short strain relief 46 00288 Flex Stand 3 46 00289 Flex Stand 6 Other items may be ordered for the specific protocol being used To order additional items contact the dealer distributor or customer service See page 52 for contact information Maintenance Smudges and dirt on the unit s window can interfere with the unit s performance...

Страница 8: ...et 4 Speaker 5 Blue and White LED Indicators 6 Button 7 Protective Boot and Stand Connection Never remove the protective boot from the MS3580 Removing the protective boot will expose electrical components of the scanner that are highly susceptible to electrostatic discharge ESD 8 Pedestal Stand The type of stand provided is dependent on the specific MS3540 kit purchased ...

Страница 9: ...50 1 UL 60950 1 and norm EN IEC 60950 1 the power source should meet applicable performance requirements for a limited power source Cable Removal 1 Locate the small pin hole on the side of the QuantumT near the cable 2 Bend an ordinary paperclip into the shape shown 3 Insert the paperclip or other small metallic pin into the small pin hole 4 You will hear a faint click when the cable lock is relea...

Страница 10: ...ion Qty Item Description Qty 1 MS3580 QuantumT 1 6 Flexible Shaft 1 2 Pivot Cylinder 1 7 Base Plate Cover 1 3 Bearing Plate 1 8 8 x 1 00 Wood Screw 4 4 Pole Mount Adapter 1 9 Base Plate 1 5 Flexible Shaft Cover 1 10 Cable Not Shown 1 Length of the Flexible Shaft and Shaft Cover are Kit Dependent Kit Number Length of Flexible Shaft and Flexible Shaft Cover 46 00288 3 inches 46 00289 6 inches ...

Страница 11: ...7 INTRODUCTION Mounting Specifications and Stand Assembly Optional Flex Stand Figure 6 Mounting Hole Detail for the Flex Stand Base Plate Optional Figure 7 Assembling the Optional Flex Stand ...

Страница 12: ...vice When the scanner first receives power the blue LED will turn on the scanner will simultaneously emit a beep and flash the white LED Plugging the scanner into the serial port of the PC does not guarantee that scanned information will appear at the PC A software driver and correct configuration setting are also required for proper communication to occur The MS3580 104 leaves the factory with th...

Страница 13: ...Turn on the host device When the scanner first receives power the blue LED will turn on the scanner will simultaneously emit a beep and flash the white LED Plugging the scanner into the serial port of the PC does not guarantee that scanned information will appear at the PC A software driver and correct configuration setting are also required for proper communication to occur See page 5 Figure 9 ...

Страница 14: ...ts of the power supply to make sure the voltage matches the AC outlet The outlet must be located near the equipment and be easily accessible 6 Connect AC power to the transformer 7 Turn on the host device When the scanner first receives power the blue LED will turn on the scanner will simultaneously emit a beep and flash the white LED Powering the MS3580 directly from the host device can sometimes...

Страница 15: ... outlet must be located near the equipment and be easily accessible 5 Connect AC power to the transformer 6 Turn on the host device When the scanner first receives power the blue LED will turn on the scanner will simultaneously emit a beep and flash the white LED Powering the MS3580 directly from the host device can sometimes cause interference with the operation of the scanner or the computer Not...

Страница 16: ...ly emit a beep and flash the white LED As a default the MS3580 38 leaves the factory with USB Keyboard Emulation Mode enabled For information on configuring the MS3580 38 for USB Serial Emulation Mode please refer to Section P Low Speed USB in the MetroSelect Configuration Guide MLPN 00 02407 Plugging the scanner into the USB port of the PC does not guarantee that scanned information will appear a...

Страница 17: ...imit Each pattern mode can be configured to use one of three scan patterns listed below Please refer to the MetroSelect Configuration Guide for information on changing the default scan pattern settings all scan lines on omnidirectional reading single line menu reading horizontal raster If CodeGate is enabled it will apply to the secondary pattern mode when scanning For detailed information on Code...

Страница 18: ...et to single line menu reading with a 5 second button click timeout configured 1 The primary scan pattern is active when the scanner starts 2 To activate the single line scan pattern press and release the button 3 To decode and transmit the bar code press and release the button The scanner will beep once 4 To reactivate the primary scan pattern double click the button or after 5 seconds of no scan...

Страница 19: ...ern has been set to single line menu reading with a 5 second button click timeout configured 1 The primary scan pattern is active when the scanner starts 2 To activate the single line scan pattern press and release the button 3 The unit will beep once as it decodes and transmits the bar code 4 To reactivate the primary scan pattern double click the button or after 5 seconds of no scanning the unit...

Страница 20: ... and the single line pattern has been set to single line menu reading with a 5 second button click timeout configured 1 The primary scan pattern is active when the scanner starts 2 To activate the single line scan pattern press and hold the button 3 To scan the bar code align the laser line over the bar code while continuing to hold down the button 4 To transmit the bar code release the button The...

Страница 21: ...figurable Button Functions 5 To scan and transmit additional bar codes repeat steps 2 through 4 6 The primary scan pattern will automatically reactivate after the button is released and no bar code is present in the scan field ...

Страница 22: ... 5 second button click timeout configured 1 The primary scan pattern is active when the scanner starts 2 To activate the secondary scan pattern press and hold the button 3 To scan and transmit the bar code align the laser line over the bar code while continuing to hold down the button The scanner will beep once to indicate the bar code has been scanned and transmitted 4 The primary scan pattern wi...

Страница 23: ...te light does not flash then the bar code has not been successfully read Razzberry Tone This is a failure indicator Refer to Failure Mode Indicators on page 21 Three Beeps during operation When placing the scanner in configuration mode the white LED will flash while the scanner simultaneously beeps three times The white and blue LEDs will continue to flash until the unit exits configuration mode U...

Страница 24: ... scanner successfully reads a bar code the white LED will flash and the scanner will beep once If the white LED does not flash or the scanner does not beep once then the bar code has not been successfully read Steady White and Blue After a successful scan the scanner transmits the data to the host device Some communication modes require that the host inform the scanner when data is ready to be rec...

Страница 25: ...s experienced a motor failure Return the unit to an authorized service center for repair Continuous Razzberry Tone with Both LEDs Off If upon power up the scanner emits a continuous razzberry tone then the scanner has an electronic failure Return the unit to an authorized service center for repair Three Beeps On Power Up If the scanner beeps 3 times on power up then the nonvolatile memory that hol...

Страница 26: ...th of Field Specifications Normal Scan Zone Specifications are based on a 0 33 mm 13 mil bar code Figure 14 MS3580 Normal Depth of Field All specifications are subject to change without notice MS3580 shown with pedestal stand ...

Страница 27: ...h of Field Specifications Reduced Scan Zone Specifications are based on a 0 33 mm 13 mil bar code Figure 15 MS3580 Reduced Depth of Field All specifications are subject to change without notice MS3580 shown with pedestal stand ...

Страница 28: ... Bar Code Element Width Normal Scan Zone MINIMUM BAR CODE ELEMENT WIDTH A B C D E F mm 13 15 19 25 33 66 mils 5 2 5 7 7 5 10 13 26 Figure 16 Normal Scan Zone by Bar Code Element Width All specifications are subject to change without notice ...

Страница 29: ...Bar Code Element Width Reduced Scan Zone MINIMUM BAR CODE ELEMENT WIDTH A B C D E F mm 13 15 19 25 33 66 mils 5 2 5 7 7 5 10 13 26 Figure 17 Reduced Scan Zone by Bar Code Element Width All specifications are subject to change without notice ...

Страница 30: ...e IR in the activation area will cause the scanner to exit power save mode The laser will automatically turn back on preparing the scanner for bar code recognition decoding and transmission Figure 18 Normal IR Activation Range All specifications are subject to change without notice Refer to the MetroSelect Configuration Guide 00 02407 for additional information on configurable power save modes ...

Страница 31: ...s upon presentation of code The same symbol timeout is set too short Adjust the same symbol timeout for a longer time increment The unit powers up but does not beep The beeper is disabled Enable the beeper No tone is selected Select a tone The unit powers up but does not scan and or beep The unit is trying to scan a particular symbology that is not enabled UPC EAN Code 39 Interleaved 2 of 5 Code 9...

Страница 32: ...to the host is incorrect The scanner s data format does not match the host system requirements Verify that the scanner s data format matches the format required by the host Make sure that the scanner is connected to the proper host port Scanner beeps at some bar codes and NOT for others of the same bar code symbology The bar code may have been printed incorrectly Check if it is a check digit chara...

Страница 33: ... VLD failure Contact a service representative During power up the unit razzes twice and both LEDs flash There is a scanner motor failure Contact a service representative RS232 Only The unit powers up OK and scans OK but does not communicate properly to the host The com port at the host is not working or is not configured properly Check to make sure that the baud rate and parity of the scanner and ...

Страница 34: ...configured for the appropriate mode The unit scans but the data is not correct The unit may not be configured correctly Make sure that the proper PC type ie AT PS2 or XT is selected Verify correct country code and data formatting are selected Adjust the intercharacter delay The unit is not transmitting each character The unit may not be configured correctly Increase the interscan code delay settin...

Страница 35: ...cluding GS1 DataBar System Interfaces RS232 Keyboard Wedge Stand Alone Keyboard Light Pen Emulation RS485 USB low speed and full speed Laser Emulation RS232 TTL Print Contrast 35 minimum reflectance difference No Characters Read Up to 80 data characters Maximum number will vary based on symbology and density Beeper Operation 7 tones or no beep Indicators LED Blue laser on ready to scan White good ...

Страница 36: ... 5VDC Standby Current 230 mA typical at 5VDC DC Transformers Class II 5 2VDC 1 A For regulatory compliance information see pages 45 47 Environmental Operating Temperature 20 C to 40 C 4 F to 104 F Storage Temperature 40 C to 60 C 40 F to 140 F Humidity 5 to 95 relative humidity non condensing Contaminants Sealed to resist airborne particulate contaminants Ventilation None required Specifications s...

Страница 37: ...rd Wedge Interface is designed to be used for keyboard emulation only Many RS232 configurable functions e g formatting available in other Honeywell scanners are also available as keyboard wedge functions The following are the most important selectable options specific to the keyboard wedge Keyboard Type AT includes IBM IBM PS2 includes models 30 70 8556 PS2 models 50 55 60 80 Keyboard Country Type...

Страница 38: ...ce does not support every parameter If the interface supports a parameter listed in the charts on the following pages a check mark will appear PARAMETER DEFAULT USB RS232 OR RS232 TTL LIGHT PEN RS485 KBW LASER EMULATION UPC EAN Code 128 Code 93 Codabar Interleaved 2 of 5 ITF MOD 10 Check on ITF Code 11 Code 39 Full ASCII Code 39 MOD 43 Check on Code 39 MSI Plessey MSI Plessey 10 10 Check Digit MSI...

Страница 39: ...h as Scanned Spaces High as Scanned DTS SIEMENS DTS NIXDORF NCR F NCR S Poll Light Pen Source Beeper Tone Normal Beep Transmit Sequence Before Transmit Communication Timeout None Razzberry Tone on Timeout Three Beeps on Timeout No Beeps on Timeout Enter Power Save Mode 5 mins Same Symbol Rescan Timeout 500 msecs Configurable in 50 msec steps MAX 6 35 seconds Intercharacter Delay Configurable in 1 ...

Страница 40: ...smit Lead Zero on UPC E Convert EAN 8 to EAN 13 Transmit UPC A Number System Transmit UPC A Manufacturer ID Transmit UPC A Item ID Transmit Codabar Start Stop Characters CLSI Editing Enable Transmit Mod 43 Check Digit on Code 39 Transmit Code 39 Stop Start Characters Transmit Mod 10 ITF Transmit MSI Plessey Check Characters Parity Space Baud Rate 9600 8 Data Bits 7 Data Bits Stop Bits 2 Transmit S...

Страница 41: ...Prefix ETX Suffix Carriage Return Line Feed disabled by default in KBW Tab Prefix Tab Suffix DE Disable Command FL Laser Enable Command DTR Handshaking Support RTS CTS Handshaking Character RTS CTS Message RTS CTS XON XOFF Handshaking ACK NAK Two Digit Supplements as code 39 as code 39 Five Digit Supplements as code 39 as code 39 Bookland as code 39 as code 39 977 2 digit Supplemental Requirement ...

Страница 42: ...plement Configurable in 100msec steps MAX 800 msec Coupon Code 128 as code 39 as code 39 Configurable Code Lengths 7 avail Configurable Prefix Characters 10 avail Configurable Suffix Characters 10 avail Prefixes for individual Code Types Editing Inter Scan Code Delay Configurable 100 µsec steps 800 µsec Function Control Key Support Configurable in 5 6 µsec steps 1 msec Normal Depth of Field Reduce...

Страница 43: ...This user friendly Windows www honeywellaidc com based configuration program allows you to simply point and click at the desired imager options MetroSet2 is available for download at Serial Programming This mode of configuration is ideal for OEM applications Serial programming mode gives the end user the ability to send a series of commands using the serial port of the host system The commands are...

Страница 44: ...are in the MS3580 1 Plug the scanner into a serial communication port on the host system 2 Start the MetroSet2 software 3 Click on the plus sign next to POS Scanners to expand the supported scanner list 4 Choose the Quantum E T from the list 5 Click on the Configure Quantum E T Scanner button 6 Choose Flash Utility from the options list located on the left side of the screen 7 Click on the Open Fi...

Страница 45: ...2 Transmit Output 2 RS232 Transmit Output 3 RS232 Receive Input 3 RS232 Receive Input 4 PC Data 4 RTS Output 5 PC Clock 5 CTS Input 6 KB Clock 6 DTR Input LTPN Source 7 PC 5V 7 Reserved 8 KB Data 8 LTPN Data 9 5VDC 9 5VDC 10 Shield Ground 10 Shield Ground MS3580 40 USB IBM SurePOS MS3580 38 USB HID Keyboard or USB Serial Limited RS232 Pin Function Pin Function 1 Ground 1 Ground 2 RS232 Transmit Ou...

Страница 46: ...IBM B Transmit 8 IBM A Receive 9 5VDC 10 Shield Ground MS3580 104 RS232 TTL Laser Emulation Pin Function 1 Ground 2 RS232 Transmit Output 3 RS232 Receive Input 4 RTS Output TTL RS232 Flip Sense 5 CTS Input TTL RS232 Trigger Emulation Output 6 DTR Input TTL RS232 Scan Enable 7 Receive TTL RS232 Good Read 8 Transmit TTL RS232 Scan Data 9 5VDC 10 Shield Ground ...

Страница 47: ...und 6 Light Pen Data 7 CTS Input 8 RTS Output 9 5VDC USB Power Communication Cable MLPN 54 54213x N 3 54 54214x N 3 or 54 54235x N 3 Pin Function 1 PC 5V V_USB 2 D 3 D 4 Ground Shield Shield Stand Alone Keyboard PowerLink Cable MLPN 54 54020x 3 Pin Function 6 Pin Male Mini DIN Connector 1 PC Data 2 No Connect 3 Power Ground 4 5VDC PC Power to KB 5 PC Clock 6 No Connect 9 Pin D Type Connector 9 5 6...

Страница 48: ...r cable with a 5 pin DIN male connector on one end and a 6 pin mini DIN female connector on the other According to the termination required connect the appropriate end of the adapter cable to the PowerLink cable leaving the necessary termination exposed for connecting to the keyboard and the keyboard port on the PC Keyboard Wedge Adapter Cable Pin Function 5 Pin DIN Male 1 PC Clock 2 PC Data 3 No ...

Страница 49: ...ut entraîner de graves irradiations Le client ne doit en aucun cas essayer d entretenir lui même le scanner ou le laser Ne regardez jamais directement le rayon laser même si vous croyez que le scanner est inactif N ouvrez jamais le scanner pour regarder dans l appareil Ce faisant vous vous exposez à une rayonnement laser qú êst hazardous L emploi d appareils optiques avec cet équipement laser augm...

Страница 50: ...cy energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense Any unauthorized changes or modifications to this equipment could void the user s au...

Страница 51: ...e received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not ...

Страница 52: ...ng HII In the event that the product is returned to HII or its authorized service center within the Warranty Period and HII determines to its satisfaction that the product is defective due to defects in materials or workmanship HII at its sole option will either repair or replace the product without charge except for return shipping to HII EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW THE ...

Страница 53: ...se of any peripherals not provided by the manufacturer may result in damage not covered by this warranty This includes but is not limited to cables power supplies cradles and docking stations HII extends these warranties only to the first end users of the products These warranties are non transferable The duration of the limited warranty for the QuantumT 3580 is three 3 year s The accessories have...

Страница 54: ...38 Current 32 D DC 2 32 Default Settings 13 14 33 34 38 Depth of Field Normal 22 24 31 38 Reduced 23 24 25 31 38 E EMC 46 EMI 46 Emissions 46 F Failure Modes 21 Firmware 40 Flash ROM 1 40 H Host 27 30 I Immunity 46 Indicator Audible 4 13 19 21 27 30 31 40 Failure 21 Visual 4 19 21 27 30 31 40 Interface 31 Keyboard Wedge1 10 30 34 38 Laser Emulation 1 8 34 38 Light Pen 1 8 34 38 RS232 1 8 29 30 34 ...

Страница 55: ...29 30 34 38 RS232 TTL 8 33 RS485 9 34 38 S Safety 45 47 Scan Lines 31 Scan Pattern 1 31 Horizontal Raster 13 Omnidirectional 13 18 Primary 13 18 Single Line 13 18 Single Line 13 18 Scan Speed 31 SELV 8 12 Single Line 13 18 Specification Electrical 32 Environmental 32 Mechanical 32 Operational 31 Stand Alone Keyboard 11 Storage 32 Sweet Spot Mode 38 T Tone 19 Tones 1 Transformer 2 32 Troubleshootin...

Страница 56: ...ith the Portal you can submit and track your questions online and send and receive attachments Web form www hsmcontactsupport com You can contact our technical support team directly by filling out our online support form Enter your contact details and the description of the question problem Telephone www honeywellaidc com locations For our latest contact information please check our website at the...

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Страница 60: ...Honeywell Scanning Mobility 9680 Old Bailes Road Fort Mill SC 29707 www honeywellaidc com 00 05090 Rev F 6 12 ...

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