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Chapter 5 — Printer Maintenance

32

MP Compact4 Mark III User Guide

5

Lift the platen roller assembly (item 1) up and out of the printer.

To install

1

Insert the new platen roller assembly (item 1) into position. Be sure the belt
(item 2) is routed properly around the gear (item 3), this can be viewed
through the access hole.

2

Re-install the platen roller cover.

3

Close the top cover by pushing down until it latches closed. Raise the front
panel and replace the media. Return the printhead latch back to the locked
position.

4

Plug in and turn the printer on. Feed several labels to normalize tracking.

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Содержание MP COMPACT MARK III

Страница 1: ...MP Compact Mark III MP Compact4 MP Compact4 Mobile User Guide ...

Страница 2: ...t to authorize or permit any other person or party to duplicate or copy the firmware or the information contained in the non volatile or programmable memory The firmware software is protected by applicable copyright laws and Licensor retains all rights not expressly granted In no event will licensor or its suppliers be liable for any damages or loss including direct incidental economic special or ...

Страница 3: ...MP Compact4 Mark III User Guide iii ...

Страница 4: ... Power 8 Connect the AC Model 8 Connect the DC Model 24 VDC to 48 VDC 8 Interface Connection 9 Serial Connections COM1 9 USB Connection USB 9 Wired and Optional Wireless 9 Load the Media 10 4 Printer Configuration 13 Front Panel 14 LED Indicators 14 Control Button 15 Configuration Label 15 Printer Configuration Tools 16 Printer Configuration Utility NETira CT 17 USB Port Connection Requirements 18...

Страница 5: ...ad Firmware 34 Configure Media Sensor 35 A Printer Specifications 37 Technical Specifications 38 Embedded Fonts and Bar Codes 38 Approved Media 39 B Wireless and Wired LAN 41 Set Up Network Card 42 Set Up Wireless 43 Set Up Wireless Infrastructure 44 Set Up Wireless Ad Hoc 47 Install the Printer Driver 49 Printer Internal Web Pages 52 ...

Страница 6: ...vi MP Compact4 Mark III User Guide ...

Страница 7: ... www honeywellaidc com locations For our latest contact information please check our website Product Service and Repair Honeywell International Inc provides service for all of its products through service centers throughout the world To find your service center go to www honeywellaidc com and select Support Contact Support Service and Repair Contact your service center to obtain a Return Material ...

Страница 8: ...Commission This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may...

Страница 9: ...rovals MP Compact4 Mark III User Guide ix VCCI Voluntary Control Council for Interference Japan JRL Japan Radio Law 007 AA009B ANATEL National Telecommunications Agency Brazil Certification and Compliance Marks and Descriptions ...

Страница 10: ...1 1 Safety Information Please read the following safety information prior to setting up or operating your printer ...

Страница 11: ...u are unsure of the type of power supply available please contact Honeywell service personnel The printer is equipped with a plug suitable for grounded sockets This is a safety measure If the plug does not fit the power socket a qualified electrician must replace it We do not recommend the use of extension cables The power cable must not be subjected to pressure Ensure that the printer is not plac...

Страница 12: ...e 3 Rain or water has got into the printer The printer is not functioning correctly despite the user has followed the instructions for use You have dropped the printer or the casing has been damaged The printer is not functioning correctly and requires service ...

Страница 13: ...Chapter 1 Safety Information 4 MP Compact4 Mark III User Guide ...

Страница 14: ...5 2 About the Printer Basics Use this chapter to learn about the MP Compact4 Mark III printer basic information including the parts that arrive with your printer ...

Страница 15: ... be found on our website www honeywellaidc com or on the included CD for printing from common applications If you wish to write a custom program a copy of the Class Series 2 Programmer s Manual can also be found on the CD Identify the Printer Box Contents After removing the printer from the packaging material check the contents The following items should be included Printer Power cord Serial cable...

Страница 16: ...7 3 How to Set Up Your Printer Learn to use the printer features including how to insert the media and how to connect to a power source ...

Страница 17: ... to the applied line voltage see Technical Specifications on page 38 for the acceptable voltage ranges Connect the DC Model 24 VDC to 48 VDC 1 Connect the black wire to the negative pole of the battery or chassis ground Then connect both red wires to the positive pole of the battery 2 Connect the white input connector to the rear of the printer as shown The printer s power supply automatically det...

Страница 18: ...OM1 The serial interface supports RS 232C communications via an RJ45 connector The following list of serial port settings is menu selectable via host software driver and must match the host computer s serial port settings Baud Rate Default 9600 bps Word Length Default 8 bits USB Connection USB The USB interface is supported in Windows 95 and greater Depending upon the operating system of your host...

Страница 19: ...Remove the media hub guide AC Models Move the thumb latch item 2 to the released position and then slide the media hub guide item 1 off the media hub item 3 DC Models Loosen the media guide handle item 2 and slide the media hub guide item 1 off the media hub item 3 3 Unravel approximately 30 5 mm 12 of labels from the label roll item 1 Slide the labels and label roll into the printer from the side...

Страница 20: ... DC Models Tighten the media guide handle item 5 do not over tighten 5 Rotate the printhead latch item 1 counter clockwise to the locked position See image below AC models right DC models left 6 Turn the printer on and wait for it to enter an idle state green light on Press the front control button several times to position the media and ensure proper tracking If the printer does not correctly sen...

Страница 21: ...Chapter 3 How to Set Up Your Printer 12 MP Compact4 Mark III User Guide ...

Страница 22: ...13 4 Printer Configuration Use this chapter to learn the functions on the front panel and the printer configuration tools ...

Страница 23: ...reen Orange Red Status LED 2 Control Button LED Indicators An LED indicator light provides a quick visual reference of printer operations and conditions as defined below LED Reference Table LEDs Color Green Orange Red Solid Ready to print Paused or present sensor is blocked TOF sensing error next TOF not found Flashing Processing busy Paused busy Out of stock labels or printer jam Off No power No ...

Страница 24: ...valents The hex dump mode is a useful tool for advanced users in the diagnosis of problems including communications handshaking and label format syntax errors To decode this information the Programmer s Manual is an essential reference To exit hex dump mode simply turn the printer off or perform a Printer Reset by holding the control button for at least 25 seconds Using the Control Button Button A...

Страница 25: ... are simple HTML pages that can be accessed with any web browser via the Ethernet port Easy to use Printer can be configured from any host connected to the network regardless of physical location or host operating system No additional software required Printer must be connected via Ethernet Depending on the complexity of the network initial connection may not be possible until network parameters a...

Страница 26: ...ion Define and save optimal configurations for applications Saved configurations can be shared with other printers and sent via email Download files formats and fonts Query memory modules Note Be sure to use the NETira CT utility located on the Accessories CD that is included with your printer Older versions might not operate correctly with some printers For the latest version please visit our web...

Страница 27: ...dows driver as described in Install the Windows Driver on page 22 Then follow the steps below to set the driver setting 1 Open the list of installed printers on your PC Windows XP Click the Start button Settings Printer and Faxes Windows 7 Click the Start button Devices and Printers 2 Right click on the printer and select Properties from the drop down menu 3 In the driver Properties window click o...

Страница 28: ...inter is turned on Connect the host to the printer a For serial connections Query the printer by using the Auto Detect button This will connect the printer and retrieve the setting currently stored in the printer b For USB connections Close the Open a configuration file dialogue box In the toolbar from the drop down menu select the appropriate port Next click on the Query Printer Icon ...

Страница 29: ...gue box In the toolbar click on the TCP IP Configuration icon In the TCP IP Configuration dialogue box enter the IP address of the printer port 9100 and click OK The IP address is displayed on the printer s network report and configuration labels In the toolbar from the drop down menu select TCP_IP Next click on the Query Printer icon ...

Страница 30: ...t categories and make any changes necessary to the printer configuration 4 Once complete send the new settings to the printer using the Send button Note When sending the changes to the printer only the changes displayed on the current page will be sent You must click the Send button for each page that has been modified ...

Страница 31: ...nter model and click Install Driver from the menu Follow the instructions on the screen to install 3 When prompted select your printer from the list Continue to follow the on screen instructions to install the driver Note Be sure your printer s firmware version is 15 05_0001 or greater Firmware is available from our website For the latest version please visit our website at www honeywellaidc com N...

Страница 32: ...g matches the size of the label you are using If you cannot find a match for your label click New and enter the dimensions for your label Stock settings Options Tab Printer Speed and Printhead Temperature These two settings will have the greatest effect on print quality Some labels stocks will require more heat and slower print speeds to generate a quality image Optional printing preferences The W...

Страница 33: ...Chapter 4 Printer Configuration 24 MP Compact4 Mark III User Guide ...

Страница 34: ...25 5 Printer Maintenance This chapter describes how to preform routine maintenance on your printer including printer cleaning adjustments and replacements for the printhead and roller ...

Страница 35: ...ntenance Schedule Area Method Interval Printhead Turn off the printer before cleaning the printhead Use solvent on a cotton swab to clean the printhead from end to end After every roll of media Platen roller Turn the power off Rotate the platen roller and clean it thoroughly with solvent and a cotton swab After every roll of media Media path Solvent After every roll of media Peel tear bar Solvent ...

Страница 36: ...ment failure and reduce the service life of the printhead Faulty print quality label Use Cleaning Film 1 Turn the printhead latch item 1 to the unlocked release position Remove any media installed in the printer 2 Load the cleaning film item 2 in the same manner as the media as shown in Load the Media on page 10 3 Turn the printhead latch item 1 to locked print position 4 Press the control button ...

Страница 37: ...se item 3 and raise the top cover item 4 4 Using a cotton swab item 1 moistened not soaked with isopropyl alcohol gently wipe away any build up on the printhead item 2 surface paying close attention to the burn line Allow the printhead to dry 5 Close the top cover by pushing down until it latches closed Raise the front panel and replace the media Return the printhead latch back to the locked posit...

Страница 38: ...ceeding 3 Using a pen or similar tool item 2 press in on the top cover release item 3 and raise the top cover item 4 4 While pressing down on the printhead carrier item 2 loosen and remove the printhead screw item 3 from the printhead item 1 using a Phillips screwdriver item 4 Note Printheads are fragile use extreme care when handling and never use a sharp object on the surface If you have questio...

Страница 39: ... Position the printhead into the printhead carrier item 2 Be sure the two screw heads on the printhead are located into the holes item 5 of the printhead carrier 3 While pressing down on the printhead carrier install and tighten the printhead screw item 3 using a Phillips screwdriver item 4 4 It is now recommended to clean the printhead to remove any oil or dirt from handling Perform the Clean the...

Страница 40: ...nplug the printer Unlock the printhead latch and remove any media installed in the printer 2 Lower the front panel item 1 3 Using a pen or similar tool press item 2 in on the top cover release item 3 and raise the top cover item 4 4 Insert your finger through the access hole item 2 and push out the platen roller cover item 1 ...

Страница 41: ...to position Be sure the belt item 2 is routed properly around the gear item 3 this can be viewed through the access hole 2 Re install the platen roller cover 3 Close the top cover by pushing down until it latches closed Raise the front panel and replace the media Return the printhead latch back to the locked position 4 Plug in and turn the printer on Feed several labels to normalize tracking ...

Страница 42: ...rmat with content that spans the width of the label 4 Unlatch the printhead Turn the pressure adjustment screws item 1 counter clockwise to increase the applied pressure or clockwise to decrease it Make equal adjustments to each screw to achieve even print contrast across the media 5 Re latch the printhead and repeat the test print Repeat step 4 until an acceptable print has been achieved Note Whe...

Страница 43: ...down box to All Files 7 Navigate to the location of the firmware file downloaded in step 1 zg file and click Open 8 As the new firmware is sent to the printer the status light will flash as the data is received 9 Following a successful download the printer will perform a cold reset The previous printer setup will not be affected unless substantial firmware data structure changes have occurred Prin...

Страница 44: ...ck mark type label media Several media types and their proper sensor settings are shown below Media types with sensor settings Most applications that use gap label media will use the default setting of Gap Inner However if reflective black mark or custom notch media is being used this setting must be changed The media sensor setting can be changed using the NETira Configuration Utility see Printer...

Страница 45: ...Chapter 5 Printer Maintenance 36 MP Compact4 Mark III User Guide ...

Страница 46: ...37 A Printer Specifications ...

Страница 47: ...oltage 90 264 VAC 47 63 Hz Compact4 DC input voltage 24 48 VDC Compact4 Mobile Printing Print method Direct thermal Print speed 50 125 mm s 2 4 9 IPS Resolution 8 or 12 dots mm 200 or 300 dpi Tear bar Tear up DRAM memory 64 MB FLASH memory 128 MB Ribbon Media Media types Roll fed die cut continuous fan fold Width media range 40 115 mm 1 58 4 5 Max print width 115 mm 4 1 Print length minimum 10 mm ...

Страница 48: ...Maximum2 A Label width 40 mm 1 58 115 mm 4 5 B Liner width 40 mm 1 58 115 mm 4 5 C Gap or notch between labels2 1 7 mm 0 067 3 mm 0 12 D Label length 10 mm 0 39 E Media thickness 58 μm 0 0023 180 μm 0 0071 F Notch opening width Short sensor Long sensor 5 mm 0 20 23 mm 0 90 G Distance from media edge to media sensor aperture left justified 1 7 mm 0 067 2 mm 0 08 H Reflective black mark width1 40 mm...

Страница 49: ...Appendix A Printer Specifications 40 MP Compact4 Mark III User Guide ...

Страница 50: ...41 B Wireless and Wired LAN ...

Страница 51: ...t the network cable then power on the printer 2 The printer will now search for a DHCP server Allow up to 90 seconds for the printer to retrieve an IP address 3 At this point it is recommended to print a network report This network report is generated by the printer and lists important default information such as the IP and MAC Addresses as well as SSID for wireless equipped cards To print the net...

Страница 52: ...he printer s default IP address is 192 168 10 26 The printer s internal web pages are divided into 10 pages that are accessible via the navigation bar on the left hand side Most of the items on these pages mimic the printer s internal menu For more information on the function of these settings see the corresponding function in Printer Internal Web Pages on page 52 Note If a different IP Address ha...

Страница 53: ...he default IP is 192 168 10 26 3 Click on Wireless Ethernet Settings on the left side of the screen Locate and set the following items In the Acquire Address Method section select the Use DHCP radio button For static IP setup In the Acquire Address Method section select the Use Static Addresses radio button In the Static IP Addresses section enter valid static IP addresses for Printer IP Address P...

Страница 54: ...d click Apply 8 Click on General Network Settings on the left side of the screen Locate and set the following In the Network Interface select the Wireless Ethernet radio button 9 Scroll down to the bottom of the page enter the password default is sysadm and click Apply 10 Click on Restore Defaults Restart on the left side of the screen Be sure that Restart Printer is displayed in the Action to Exe...

Страница 55: ...ell as SSID for wireless connections To print the network report press the button for five seconds see Control Button on page 15 for reference 13 Once the previous steps have been successfully completed you may now use the IP Address to install a printer driver and start printing from your Windows applications See Install the Printer Driver on page 49 Note The information on the label above will v...

Страница 56: ...s Method section select the Use Static Addresses radio button In the Static IP Addresses section enter valid static IP addresses for Printer IP Address Printer Subnet Mask and Printer Gateway 4 Scroll down the page to Network Type select Ad hoc from the drop down menu 5 In the SSID field type the name of the SSID you wish to assign to the printer 6 Under the WiFi Security and Authentication set an...

Страница 57: ...may now View Wireless Networks From the list of available wireless networks select the printer that you wish to connect to and then click on the Connect button If you do not see your printer listed be sure you have the host computer configured for ad hoc wireless networks 13 Once the previous steps have been successfully completed you may now use the IP address assigned to the printer to install a...

Страница 58: ...Printer Wizard program The following screen should appear Click Next 2 Make sure that Local Printer is selected and then click Next 3 Select Create a new port and then select Standard TCP IP Port from the drop down menu Click Next 4 Click Next 5 In the Printer Name or IP Address field enter the IP address or NetBIOS name of your printer The Port Name field does not need to be changed When finished...

Страница 59: ...andard is selected and then click Next 7 Confirm your settings and then click Finish 8 Click on Have Disk 9 Insert the Accessories CD ROM and click Browse 10 Browse to the DRIVERS Seagull folder on the CD ROM select the file for 95 98 me 2000 xp 7 8 and 10 inf and click OK 11 Click OK ...

Страница 60: ...n the Printer Name field Next select whether or not to set this printer as your default printer Click Next 14 Select whether or not to share this printer on your network Click Next 15 Select No then click Next 16 Confirm your settings and then click Finish 17 If prompted with the Digital Signature Not Found window click Yes to continue installation ...

Страница 61: ...ges contain many items associated with the printer s configuration the setup of the network card and wireless security settings Note If you have assigned a different IP address to the printer make sure to enter the correct IP address Note You must provide a password to change any settings The default password is sysadm After changes are sent to the printer on all web pages the printer must be rese...

Страница 62: ......

Страница 63: ...Honeywell www honeywellaidc com MP Compact4 Mark III User Guide 92 2745 01 P N 92 2745 01 ...

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