14
Troubleshooting
If you have difficulty with your Thermostat, try these suggestions. Most problems can be
corrected quickly and easily.
Screen is blank
• Make sure power is switched on.
• Check circuit breaker and reset if necessary.
Heating system does not
respond
• Touch
to set system to Heat. Make sure the set
temperature is higher than the actual temperature.
• Check the circuit breaker and reset if necessary.
• Check the heating system is powered on.
• Check the Receiver Box is working.
List of alerts:
Touch
to dismiss the alert. To snooze the alert for 7 days
WIFI RADIO ERROR
The Wi-Fi radio of your Thermostat is faulty,
contact your installer.
INTERNAL MEMORY ERROR
The internal memory of your Thermostat is
faulty, contact your installer.
THERMOSTAT TEMPERATURE
SENSOR ERROR
The temperature sensor of your Thermostat
is faulty, contact your installer.
INDOOR TEMPERATURE SENSOR
ERROR
(T6 only) The remote indoor temperature
sensor is not connected or the wiring is
faulty, contact your installer.
OUTDOOR TEMPERATURE SENSOR
ERROR
(T6 only) The remote outdoor temperature
sensor is not connected or the wiring
is faulty, contact your installer.