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800-12005V1 - A - 08/2012

Solutions | 125

Troubleshooting the IR Remote Control

If this happens …

Try this …

The Status indicator does not
turn green and there is still no
response from the remote.

Check the following:
• Ensure that the batteries are properly installed, and that the polarities of the

batteries are not reversed.

• Ensure that the batteries are fresh and are not out of charge.
• Ensure that the IR receiver is not obstructed.
• Ensure that no fluorescent lamp is used nearby.

Содержание HRG16

Страница 1: ...User Guide Performance Series Embedded DVR HRG4 HRG8 HRG16 Document 800 12005V1 Rev A 08 2012 ...

Страница 2: ......

Страница 3: ...User Guide ...

Страница 4: ...tem diagram Replaced the front panel photograph for the HRG8 HRG16 model and rear panel photographs of the HRG8 and HRG16 models Added the Cautions and Warnings Regulatory Statements Safety Instructions and Warranty and Service sections and the Specifications appendix Added the About This Document chapter Corrected the Operating Temperature range in the Specifications chapter ...

Страница 5: ...communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Canadian Compliance Statement This Class A digital appa...

Страница 6: ...f the product should follow the manufacturer s instructions and use a mounting kit approved or recommended by the manufacturer 3 POWER SOURCES This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supplied to your facility consult your product dealer or local power company 4 HEAT Situate away from items that produ...

Страница 7: ... Service Subject to the terms and conditions listed on the Product warranty during the warranty period Honeywell will repair or replace at its sole option free of charge any defective products returned prepaid In the event you have a problem with any Honeywell product please call Customer Service at 1 800 796 CCTV for assistance or to request a Return Merchandise Authorization RMA number Be sure t...

Страница 8: ...8 Performance Series DVR User Guide www honeywellvideo com ...

Страница 9: ...ing the HRG DVR 36 Using the Setup Wizard 36 Setting the Date and Time 42 3 Live View 43 On screen Display in Live View 43 Live View Icons 43 Operating Live View 44 Using the Mouse in Live View 44 Using the Digital Zoom 45 Configuring the Live View Display 46 Setting the Camera Order 47 4 Recording Settings 49 Configuring Recording Settings 49 Initializing Recording Settings 49 Scheduling Recordin...

Страница 10: ...9 9 PTZ Control 91 Navigating the PTZ Menu 91 Configuring PTZ Settings 92 Setting PTZ Presets Patrols and Patterns 93 Understanding PTZ Controls 93 Customizing Presets 93 Customizing Patrols 94 Customizing Patterns 96 10 Camera Management 97 OSD Settings 97 Image Settings 98 Privacy Mask Settings 99 11 Hard Drive Management 101 Managing Hard Drives 101 Initializing Hard Drives 101 Setting HDD Grou...

Страница 11: ...2005V1 A 08 2012 Contents 11 Appendix A Glossary 121 Appendix B Solutions 123 Troubleshooting the HRG DVR 123 Troubleshooting the IR Remote Control 125 Appendix C Specifications 127 Dimensions 129 Index 131 ...

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Страница 13: ...e Network Settings Window 41 Figure 2 11 Network Settings Window 41 Figure 2 12 Setting the Date and Time 42 Figure 3 1 Live View Shortcut Menu 44 Figure 3 2 Digital Zoom 45 Figure 3 3 Display Settings Menu 46 Figure 3 4 Camera Order Settings 47 Figure 4 1 General Record Settings Menu 49 Figure 4 2 More Record Settings 50 Figure 4 3 Advanced Record Settings 51 Figure 4 4 Schedule Record Settings M...

Страница 14: ...Camera Settings Menu 76 Figure 7 15 Advanced Camera Settings Video Loss Detection 77 Figure 7 16 Schedule Settings 77 Figure 7 17 Handle Settings 78 Figure 7 18 Camera Settings Menu 78 Figure 7 19 Advanced Camera Settings Tamper Detection 79 Figure 7 20 Schedule Settings 79 Figure 7 21 Handle Settings 80 Figure 7 22 Exception Menu 81 Figure 8 1 Network Settings Menu 83 Figure 8 2 Network Status 84...

Страница 15: ...General Settings Menu 107 Figure 12 2 More Settings Menu 108 Figure 12 3 RS 232 Settings Menu 109 Figure 12 4 User Settings Menu 110 Figure 12 5 Add User Menu 111 Figure 12 6 Permission Settings Menu 111 Figure 12 7 Network Permission Settings Menu 112 Figure 12 8 Camera Permission Settings Menu 113 Figure 12 9 Modify User Menu 114 Figure 12 10 Import Export Configuration Menu 115 Figure 12 11 Fir...

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Страница 17: ...nt Panel Controls and Indicators 27 Table 1 2 IR Remote Control 29 Table 1 3 Mouse Controls 30 Table 1 4 Virtual Keyboard Controls 31 Table 1 5 HRG4 Rear Panel Connections and Switches 32 Table 1 6 HRG8 and HRG16 Rear Panel Connections and Switches 33 ...

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Страница 19: ...to use the mouse to control Live View how to zoom in Live View and how to configure the Live View display Chapter 4 Recording Settings explains how to configure recording settings and how to protect recorded files Chapter 5 Playback describes the playback interface explains how to search recordings and the system log and how to play back recorded video Chapter 6 Backup explains how to export files...

Страница 20: ...e following documents Typographical Conventions This document uses the following typographical conventions Document title Part number Description Multi Site 4200 Remote Viewing Software User Guide 800 12064 Describes how to use the remote viewing software for the HRG Performance Series DVRs HRG App for Apple iOS Devices User Guide 800 12168 Describes how to remotely access the HRG Performance Seri...

Страница 21: ... titles and other items you select Double click Open from the File menu Buttons you click to perform actions Click Exit to close the program Italic Placeholders words that vary depending on the situation Enter your user name Cross reference to external source Refer to the System Administrator Guide Cross reference within document See Chapter 2 Installation Font What it represents Example ...

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Страница 23: ...eywell HRG DVRs can be used either as standalone video surveillance products or used to build a powerful surveillance network This flexibility makes them perfect for small business applications Product Features Feature Overview 4 8 or 16 video inputs model dependent H 264 video compression with excellent reliability and superior definition 4 audio inputs 1 audio output IR remote controller and mou...

Страница 24: ... HDD standby function Recording Features Cycle and non cycle recording mode Normal and event video encoding parameters Multiple recording types including manual normal alarm motion motion alarm and motion alarm recording Eight recording time periods with separate recording types Pre record and post record time intervals for alarm and motion detection and pre record time intervals for scheduled and...

Страница 25: ...and cameras Powerful recording and searching of operation alarm and exception logs Import export of device configuration files Network Features 10M 100M adaptive network interface TCP IP protocol suites PPPoE DHCP DNS DDNS NTP SADP protocols Unicast and multicast supported TCP and UDP protocols applicable in unicast transmission Remote search playback and download lock unlock of video files Breakp...

Страница 26: ...ng tools to navigate and operate your HRG DVR the front panel controls see Front Panel on page 26 the IR Infrared remote see Using the IR Remote Control on page 29 a mouse see Using a USB Mouse on page 30 the virtual keyboard see Using the Virtual Keyboard on page 31 Front Panel Familiarize yourself with the front panel controls for your HRG DVR ...

Страница 27: ... Enter number 7 or letters P Q R S Manual record for direct access to manual record interface manually enable disable record 8 TUV PTZ Enter number 8 or letters T U V Access to PTZ control interface 9 WXYZ PREV Enter number 9 or letters W X Y Z Multi camera display in live view 0 A Enter number 0 Switch between input methods upper and lowercase alphabet symbols and numeric input 4 SHIFT Switches t...

Страница 28: ...2 or letters A B C The F1 button when used in a list field will select all items on the list In PTZ Control mode it will turn on off PTZ light 3 DEF F2 SPOT Enter number 3 or letters D E F The F2 button is used to cycle through tab pages It will also bring up the Channel OSD Position settings SPOT reserved at this time 4 GHI ESC Enter number 4 or letters G H I Exit and back to the previous menu 5 ...

Страница 29: ...layback mode it can be used to play or pause the video In single frame play mode pressing the Enter button advances the video by a single frame And in auto sequence live view mode the buttons can be used to pause resume auto sequence Position Button Indicator Function See HRG4 Front Panel on page 27 and HRG8 and HRG16 Front Panel on page 28 for more about front panel controls Table 1 2 IR Remote C...

Страница 30: ... the front panel of the HRG DVR The mouse should automatically be detected If in a rare case that the mouse is not detected pleased refer to the recommended device list from your provider USB Mouse Controls Table 1 3 Mouse Controls Control Action Result Left button Single click Select a menu component such as a button or an input field This is similar to pressing the ENTER button on the remote fro...

Страница 31: ...hes Figure 1 6 HRG4 Rear Panel Connections and Switches Table 1 4 Virtual Keyboard Controls Virtual key Name Function Lowercase Indicates that lowercase input is being used Uppercase Indicates that uppercase input is being used Switch to lowercase Switch to lowercase input Switch to uppercase Switch to uppercase input Number Indicates that number input is being used Symbols Switch to symbols input...

Страница 32: ...dio input 5 Audio Out RCA connector for audio output 6 LAN Connector for LAN Local Area Network 7 VGA DB15 connector for VGA output Display local video output and menu 8 USB Connector for USB devices 9 RS 232 Port DB9 connector for RS 232 devices 10 Alarm In Connector for alarm input Alarm Out Connector for alarm output RS 485 Port Connector for RS 485 devices T T pins connect to PTZ 11 Power Swit...

Страница 33: ... connectors for analog audio input 4 Line In RCA connector for audio input 5 Audio Out RCA connector for audio output 6 RS 232 Port DB9 connector for RS232 devices 7 VGA DB15 connector for VGA output Display local video output and menu 8 LAN Connector for LAN Local Area Network 9 USB Connector for USB devices 10 RS 485 Port Connector for RS 485 devices T T pins connect to PTZ 11 Alarm In Connector...

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Страница 35: ...the GND is grounded Note Ensure that the VGA on the HRG DVR rear panel is connected to a display device or that the VIDEO OUT port is connected to a monitor You cannot view and navigate the menu without being connected to a monitor 1 Ensure the power supply is plugged into an electrical outlet It is HIGHLY recommended that you use an Uninterruptible Power Supply UPS in conjunction with the unit 2 ...

Страница 36: ...nd password to exit out of it The Reboot button reboots your HRG DVR 1 Click Menu ShutDown to enter the Shutdown menu see Figure 2 1 2 Click Lock or Reboot Using the Setup Wizard By default the Setup Wizard prompt appears when you turn on the HRG DVR see Figure 2 2 The Setup Wizard guides you to configure some of the important settings for your HRG DVR Note If the check box is cleared then the Set...

Страница 37: ...igure 2 3 User Permission Window 2 Navigate to the Admin Password input field Enter the admin password into the Admin Password input field By default the password is 12345 3 Select the New Admin Password check box to change the admin password Enter the new password and confirm 4 Click Next to continue to the HDD Management window ...

Страница 38: ... window see Figure 2 5 6 If a new hard drive was recently installed select the HDD from the list and then click Init to initialize it Initializing the HDD will format it and remove all data from it Figure 2 5 HDD Management Window 7 After the HDD has been initialized click OK to return to the Setup Wizard 8 Click Next to continue to the Record Settings window ...

Страница 39: ... 39 Figure 2 6 Entering the Record Settings Window 9 At the prompt click Enter to open the Record Settings window see Figure 2 7 10 Select the Schedule tab Figure 2 7 Schedule Tab 11 Click Edit A new recording schedule opens see Figure 2 8 ...

Страница 40: ...l Day check boxes to enable the recording schedule and allow it to record continuously all day 13 Click OK to return to the Schedule tab Note To copy the schedule to a different channel select the channel or all under Copy To and then click Copy see Figure 2 9 Figure 2 9 Copying a Schedule 14 Click Next to continue to the Network Settings window ...

Страница 41: ...Network Settings window see Figure 2 11 Figure 2 11 Network Settings Window 16 Enter the IP Address Subnet Mask and Default Gateway 17 Click OK to return to the Setup Wizard 18 When you are finished entering settings click Done to close the Setup Wizard This completes the initial setup process Continue to Setting the Date and Time ...

Страница 42: ... and time 1 Open the General Settings Menu by doing one of the following Press MENU on the remote control or the front panel of the HRG DVR Right click with the mouse and then click Menu 2 Click Settings and then click General to enter the General Settings menu Figure 2 12 Setting the Date and Time 3 Enter the correct date and time in the System Time field 4 Click Apply to save the settings ...

Страница 43: ... mode from any submenu by pressing ESC multiple times Live View Icons Some icons are provided on screen in Live View mode to indicate different camera status These icons include Main Output Aux Output Event Alarm Indicates video loss video tampering motion detection or relay alarm Record Indicates the current channel that is recording The recording can be started manually or from a schedule and or...

Страница 44: ...re in the window and then click Single Camera Multi camera Live View Front Panel Remote Press the PREV button Mouse Right click anywhere in the window and then click Multi Camera Manual Switch Front Panel Remote Press the left arrow button to access the previous screen Press the right arrow button to access next screen Mouse Right click anywhere in the window and then click Next Screen Auto Sequen...

Страница 45: ... of the selected camera PTZ Enter PTZ control mode of the selected camera Digital Zoom Enter Digital Zoom interface of the selected camera Menu Enter Main menu Start Auto switch Enable multi camera sequence in Live View mode Note The dwell time of the Live View configuration should be set before using Start Auto switch function Using the Digital Zoom To use digital zoom in Live View mode 1 Right c...

Страница 46: ... Output and Main CVBS Mode Set the live view display mode to be 1 1 2 2 3 3 or 4 4 Dwell Time Set the dwell time for camera switching when Start Auto switch is selected in Live View Camera Order Set the camera order for display in the selected mode see Setting the Camera Order Enable Audio Output Enable disable audio output for the selected video output Event Output Port Set the port for event out...

Страница 47: ...er the Display Settings menu 2 Next to Camera Order click Set 3 Select the video output port and the display mode 1 1 2 2 3 3 and 4 4 selectable 4 Use the direction buttons on the front panel of the DVR to move to the display pane for setting and then press to confirm the selection 5 Use the direction buttons on the front panel of the DVR to select the camera you want to be view in the display pan...

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Страница 49: ...e are multiple ways to set up your HRG DVR for recording These include setting up a recording schedule triggering a recording by motion detection and or a sensor alarm and starting a recording manually Initializing Recording Settings 1 Click Menu Settings Record to enter the Record Settings menu see Figure 4 1 Figure 4 1 General Record Settings Menu 2 Select the camera you want to configure ...

Страница 50: ...ing 4 Next to More Settings click Set to configure more recording settings see Figure 4 2 Figure 4 2 More Record Settings Pre Record Set the time in seconds to pre record before the actual recording begins Post Record Set the time in seconds to post record after the actual recording has ended Recording Expired Time Set the expiration time in days for recorded video Recorded files after expiration ...

Страница 51: ...exit the menu Scheduling Recording The Schedule Record Settings menu allows you to set up flexible recording schedules for daily or weekly recording To set up a recording schedule 1 Click Menu Settings Record to enter the Record Settings menu 2 Select the Schedule tab to enter the Schedule Record Settings menu see Figure 4 4 Figure 4 4 Schedule Record Settings Menu 3 Select the camera for which yo...

Страница 52: ...ttings about motion detection and alarm recordings please refer to Configuring Alarms on page 59 9 Click OK 10 Repeat step 3 to step 9 for other cameras or copy settings from one schedule to the others under Copy To 11 Click OK to save the settings Note The Event encoding parameters will take effect when motion detection or alarms are triggered The Timing encoding parameters will take effect when ...

Страница 53: ...et the HDD that the files reside on to be read only Locking and Unlocking Recorded Files To lock or unlock a recorded file 1 Click Menu Video Search to enter the Video Search menu see Figure 4 6 Figure 4 6 Video Search Menu 2 Search for the desired recording by entering search parameters Search parameters include Camera ID Video File Type and Start End Time 3 Click Search A list of recorded files ...

Страница 54: ...ck file Locked files are shown with a closed lock while unlocked files are shown with an opened lock 6 Click Cancel to exit the menu Setting the Hard Drive to Read Only To set a HDD to read only 1 Click Menu HDD to enter the HDD Management menu see Figure 4 8 Figure 4 8 HDD Management Menu 2 Select the General tab 3 Select the HDD to set to read only 4 Click Property to enter the Property Settings...

Страница 55: ... the HDD Status to Read only and then click OK to save the settings Note Once set to read only the HDD cannot be written to until it is set back to read write R W Note For models installed with one HDD only when the property is set to read only the recording of the device will be stopped ...

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Страница 57: ...ent application allows all users to play back record files of the specified period Multi camera simultaneous playback is supported Playback Interface Multiple toolbar and buttons are provided on the Playback interface to control the video playback see Figure 5 1 Figure 5 1 Playback Interface The Playback Control panel see Figure 5 2 provides various control buttons for video playback Playback Pane...

Страница 58: ...lick Menu Video Search to enter the Video Search menu 2 Set the search parameters by selecting which cameras to search the video type the file type and the start and end times see Figure 5 3 Figure 5 3 Video Search Menu 3 Click Play to start playback of all files found or click Search to see a list of search results 4 Select the file you want to play back and then press Play Recorded files will au...

Страница 59: ...e 1 Right click on the desired channel and then click Playback Recorded video from the selected channel will start playing back in the Playback window An Attention message will appear if there are no recordings found in the previous five minutes 2 Optionally you can select additional channels for play back from the channel list on the right side of the Playback interface see Figure 5 5 Figure 5 5 ...

Страница 60: ...or the current day selected on the calendar then the warning message Playback failed will be displayed on the screen The video for simultaneous playback by multiple cameras selected from the camera list refers to the all day recorded files of the selected day Playback by System Log To play back video from the System Log 1 Click Menu Maintenance Log Search to enter the Log Search menu see Figure 5 ...

Страница 61: ...me by frame Using the Front Panel Remote Control 1 Press the down arrow to change the playback speed to single frame 2 Press Enter to advance the video frame by frame Digital Zoom To use digital zoom in Playback mode 1 Right click the mouse in Playback mode 2 Click Digital Zoom in the drop down submenu 3 Drag the red box to the desired area for zooming The zoomed image will be magnified by 4 times...

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Страница 63: ... up to various devices such as USB flash drives USB hard drives or a DVD writer Exporting Files To export recorded files 1 Click Menu Video Export to enter the Record Backup menu see Figure 6 1 Figure 6 1 Record Backup Menu 2 Select the desired parameters to search for recorded files to export 3 On the toolbar click Export A list of video search results is displayed see Figure 6 2 ...

Страница 64: ... displayed at the lower left corner of the window 5 Click Next to enter the Export menu see Figure 6 3 Figure 6 3 Export Menu 6 Select the device to which the record file is to be exported from drop down list USB Flash Drive USB HDD DVD Writer 7 If the backup device is not recognized Click Refresh Reconnect the device Check for compatibility from vendor see Troubleshooting the HRG DVR on page 113 ...

Страница 65: ...port Successful Screen Note Video Player software will automatically be copied to the device that the recorded files were exported to Exporting Video Clips You can select video clips to export directly in Playback status A maximum of 30 clips can be selected for each channel Exporting Video Clips Using the Mouse To export video clips during Playback using the mouse 1 Enter the Playback interface s...

Страница 66: ...mote To export video clips during Playback using the Front Panel Remote 1 Enter the Playback interface See Video Playback on page 47 2 During playback press Edit to mark the start of the clip 3 Press Edit again to mark the end of the clip 4 Repeat steps 2 and 3 for additional clips 5 Press the ESC button to exit the Playback interface You will then be prompted to save the clips see Figure 6 6 6 Cl...

Страница 67: ...ect the following options New Folder Create a new folder on the export device Delete Delete a file or folder from the export device Play Play the selected video file on the export device Format Format the export device Erase Erase files from a re writable CD or DVD ...

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Страница 69: ...espond to alarms Configuring Alarms Motion Detection Alarm To configure Motion Detection recording do the following 1 Click Menu Settings Camera to enter the Camera Settings menu see Figure 7 1 Figure 7 1 Camera Settings Menu 2 Select the Advanced tab to enter the Advanced Camera Settings menu see Figure 7 2 ...

Страница 70: ...n area by dragging the grid with your mouse see Figure 7 3 The maximum area can be set to full screen You can also use the EDIT and direction buttons on the front panel of the HRG DVR to configure the Motion Detection area Figure 7 3 Motion Detection Area Settings Interface 5 Right click anywhere in the window or press MENU on the front panel of the DVR to set the Motion Detection Sensitivity see ...

Страница 71: ...anced Camera Settings menu 8 Click Handle to enter the Exception Handle menu see Figure 7 5 Figure 7 5 Exception Handle Menu 9 Select cameras to trigger for recording when motion is detected by selecting the check boxes under the desired cameras 10 Select the Schedule tab to set when you want motion detection to be enabled see Figure 7 6 The schedule can be set for all week or any day of the week ...

Страница 72: ...gure exceptions handling see Figure 7 7 Exception trigger options are described in Understanding Exception Trigger Options on page 81 Figure 7 7 Handle Settings 12 Click OK to save the settings for the selected camera You can now add a schedule to start recording when motion is detected see Scheduling Recording on page 41 Sensor Alarm Settings Recordings can be triggered from an external relay ala...

Страница 73: ...8 Alarm Settings Menu 2 Select the Alarm Input Number and then click Set to enter the Alarm Input Settings menu see Figure 7 9 Figure 7 9 Alarm Input Settings Menu 3 Set Type to Normally Opened N O or Normally Closed N C 4 Select the Setting check box and then click Handle to enter the Alarm Input Handle menu see Figure 7 10 ...

Страница 74: ...call up of preset patrol and pattern for alarm linked actions 7 Click OK to save the settings 8 You can now add a schedule to start recording when an alarm is triggered see Scheduling Recording on page 41 Alarm outputs can also be configured in the Alarm Settings menu To set up an Alarm Output 1 Select the Alarm Output tab to enter the Alarm Output interface see Figure 7 11 Figure 7 11 Alarm Outpu...

Страница 75: ...s Note If Hold For is set as Manually Stop the alarm will only stop when you manually turn it off see Manual Alarm Triggering Manual Alarm Triggering You can trigger alarm outputs manually through the Manual Alarm menu To trigger alarm outputs manually 1 Click Menu Manual Alarm to enter the Manual Alarm menu see Figure 7 13 Figure 7 13 Manual Alarm Menu ...

Страница 76: ... once 3 Click OK to save the settings Video Loss Detection The DVR can be set up to detect video loss and trigger an action To set up video loss detection 1 Click Menu Settings Camera to enter the Camera Settings menu see Figure 7 14 Figure 7 14 Camera Settings Menu 2 Select the Advanced tab to enter the Advanced Camera Settings menu 3 Select the camera to be configured with video loss detection 4...

Страница 77: ...ction to be enabled see Figure 7 16 The schedule can be set for all week or any day of the week with up to eight time periods per day Figure 7 16 Schedule Settings Note After you have configured the schedule the HRG DVR must be restarted for the new settings to take effect 7 Select the Handle tab to configure exceptions handling see Figure 7 17 Exception trigger options are described in Understand...

Страница 78: ...r other channels Video Tampering Detection The video tampering can also be detected and set to trigger an action on your DVR Note The video tampering detection area is in full screen mode by default and cannot be configured To set up video tampering detection 1 Click Menu Settings Camera to enter the Camera Settings menu see Figure 7 18 Figure 7 18 Camera Settings Menu ...

Страница 79: ...ndle to enter the Exception Handle menu 6 Select the Schedule tab to set when you want video tampering detection to be enabled see Figure 7 20 The schedule can be set for all week or any day of the week with up to eight time periods per day Figure 7 20 Schedule Settings Note After you have configured the schedule the HRG DVR must be restarted for the new settings to take effect 7 Select the Handle...

Страница 80: ... full HDD Error Errors occurred during writing of the hard drive s no hard drive is installed or the hard drive s failed to initialize Network Disconnected Disconnected network cable IP Conflict Conflict in IP address setting Illegal Login Incorrect user ID or password used Video Output Standard Mismatch Video output standards do not match each other To set exceptions 1 Click Menu Settings Excepti...

Страница 81: ...le method For alarms that are triggered simultaneously images will be displayed one at a time every 10 seconds default dwell time A different dwell time can be set by going to Menu Settings Display Dwell Time Once the alarm stops cycling of the images will also stop and you will be returned to the Live View screen Audio Warning Trigger an audible beep when exception is detected Notify Surveillance...

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Страница 83: ...k settings must be configured if the HRG DVR is used for monitoring over a network Configuring General System Settings To configure the general network settings 1 Click Menu Settings Network to enter the Network Settings menu see Figure 8 1 Figure 8 1 Network Settings Menu 2 Select the General tab Configure the settings on the interface ...

Страница 84: ... your HRG DVR 4 If you have a DHCP server running and would like your DVR to automatically obtain an IP address and other network settings from that server select the DHCP check box You can check the DHCP status by going to the Network Status tab see Figure 8 2 Figure 8 2 Network Status 5 Click OK to save the settings and exit the menu Configuring PPPoE Settings Your DVR also allows for Point to P...

Страница 85: ...r Name Password and Confirm Password boxes and then click OK PPPOE credentials can be obtained from your network administrator Once the setup is completed your DVR will automatically dial up into your network after reboot 6 Click OK to save the settings and exit the menu You may be asked to restart your HRG DVR for the settings to take effect To check on the status of your PPPoE connection go to M...

Страница 86: ...feature 5 Select the desired DDNS Type from the drop down menu and configure accordingly Note Configuration application notes for supported DDNS servers can be found on the HRG Performance Series DVR product webpage https www honeywellvideo com products recorders em index html in the Product Literature section Configuring NTP Server Settings A Network Time Protocol NTP Server can be set up on your...

Страница 87: ...he DVR is used on a public network you should use an NTP server that has a time synchronization function such as the server at the National Time Center IP Address 210 72 145 44 If the DVR is set up in a more customized network NTP software can be used to establish an NTP server used for time synchronization Configuring Remote Alarm Host Settings With a remote alarm host set the HRG DVR will send a...

Страница 88: ... issues when streaming video through a network access device A multicast address spans the Class D IP range of 224 0 0 0 to 239 255 255 255 It is recommended to use the IP address range from 239 252 0 0 to 239 255 255 255 To set up multicasting 1 Click Menu Settings Network to enter the Network Settings menu 2 Select the Advanced tab 3 Next to Host Others click Set to enter the Host Others menu 4 ...

Страница 89: ...ote The Server Port has a port range of 2000 to 65535 and is used for remote client software access The HTTP port is used for remote Internet browser access Configuring Email You can configure your HRG DVR to send email notifications to all designated users if an alarm event or motion event is detected Before configuring the email settings ensure that your DVR is connected to a local area network ...

Страница 90: ... s email password for SMTP server authentication SMTP Server Enter the SMTP server IP address or host name For example smtp 263xmail com From Name Enter the sender s name From Email Address Enter the sender s email address Select Recipients Select the receiver Up to 3 receivers can be configured To Name Enter the name of the user who is to receive the notification email To Email Address Enter the ...

Страница 91: ...the PTZ Menu PTZ menus can be navigated using either the mouse or the front panel remote For quick access to certain PTZ settings click the right mouse button in Live View mode and then click PTZ to enter PTZ control mode see Using the Mouse in Live View on page 34 While in PTZ control mode right click anywhere in the window to see the PTZ menu see Figure 9 1 Figure 9 1 PTZ Menu ...

Страница 92: ...ring PTZ Settings Settings for a PTZ camera must be configured before it is used Before proceeding verify that the PTZ and RS 485 of the DVR are connected properly To configure PTZ settings 1 Click Menu Settings PTZ to enter the PTZ Settings menu see Figure 9 2 Figure 9 2 PTZ Settings Menu 2 Next to Camera select the channel where PTZ camera is installed 3 Set the Baudrate Data Bit Stop Bit Parity...

Страница 93: ...PTZ 6 Light Turns the PTZ light if applicable on and off 7 Wiper Turns the PTZ wiper if applicable on and off 8 Zoom In Instantly zooms the PTZ in 9 Center Centers the PTZ Customizing Presets Presets can be set to move your PTZ camera to a desired preset location To set up and call custom PTZ presets 1 Open the PTZ Control panel Figure 9 3 by selecting PTZ in the right click menu or by pressing PT...

Страница 94: ...ake it stay there for a defined duration before moving on to the next point The key points are defined by presets which can be set by following the steps above in Customizing Presets To set up and call PTZ patrols 1 Open the PTZ Control panel Figure 9 3 by clicking PTZ in the mouse menu or by pressing PTZ on the front panel of the DVR 2 Click Patrol to enter the Patrol Management menu see Figure 9...

Страница 95: ...The Speed defines the rate at which the PTZ will move to the current preset Figure 9 6 Patrol Configuration Menu 4 Click OK to return to the Patrol Management menu and repeat step 2 and step 3 to configure other keypoints 5 After all keypoints have been configured click the defined KeyPoint Number and then click Add to complete the setting 6 Click OK to save the settings and exit the current menu ...

Страница 96: ... front panel of the DVR 2 Click Pattern to enter the Pattern Management menu see Figure 9 8 Figure 9 8 Pattern Management Menu 3 Select a Pattern Number 4 To record a new pattern click Run Record to start recording the movements of the PTZ Use the PTZ control panel to move the PTZ The PTZ movements are recorded until Stop Record is clicked 5 To run a pattern click Run Pattern on a valid pattern Th...

Страница 97: ...e and includes the time and date as well as the camera name To configure OSD settings 1 Click Menu Settings Camera to enter the Camera Settings menu see Figure 10 1 2 Select the channel to set up the OSD settings in the Camera drop down list and then click Set 3 Configure the desired OSD settings see Figure 10 1 Figure 10 1 Camera Settings Menu 4 Click Set to modify the OSD display position includ...

Страница 98: ... menu see Figure 10 1 2 Select the Advanced tab to enter the Advanced Camera Settings menu see Figure 10 2 Figure 10 2 Advanced Camera Settings Menu 3 Select the channel for image settings in the Camera drop down list 4 Next to Image Settings click Set 5 Adjust the image settings see Figure 10 3 You can adjust brightness contrast saturation and hue in the menu The adjustments of image settings wil...

Страница 99: ...Advanced tab to enter the Advanced Camera Settings menu see Figure 10 4 Select the channel for privacy mask settings in the Camera drop down list Figure 10 4 Advanced Camera Settings Menu 3 Select the Mask check box to enable the feature 4 Click Area Settings to enter the Area Settings menu 5 Set the mask area see Figure 10 5 You can configure up to four areas Figure 10 5 Setting Mask Area 6 Click...

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Страница 101: ...ives Initializing Hard Drives A newly installed hard disk drive HDD must be first initialized before it can be used with your HRG DVR Initializing the HDD will erase all data on it To initialize a HDD 1 Click Menu HDD to enter the HDD Management menu see Figure 11 1 Figure 11 1 HDD Management Menu 2 Select the hard drive HDD that you want to initialize 3 Click Init ...

Страница 102: ... the group 3 Click Group to enter the Group Settings menu see Figure 11 1 4 Set the HDD Group Number see Figure 11 2 Figure 11 2 HDD Group Settings Menu 5 Click OK to save settings and exit the Group Settings menu Note By default all HDDs belong to Group 1 Setting HDD Status You can change the behavior of your HDD by changing its status The status of a HDD can be set to read only or read write R W...

Страница 103: ...nter the HDD Management menu The status of your HDD is listed under the Status column A Normal or Hibernate status indicates that the HDD is in working order If the status is listed as Abnormal and has already been initialized the HDD needs to be replaced If the HDD is uninitialized you need to initialize it before it can be used in your HRG DVR Please see Initializing Hard Drives on page 101 for ...

Страница 104: ...inor Type field to HDD SMART 4 Enter the desired times in the Start Time and End Time fields 5 Click Search to begin the log search A list of results similar to that of Figure 11 5 are displayed Figure 11 5 Log Search Results 6 Select the log item to view and click Details A detailed list of SMART information will be displayed see Figure 11 6 ...

Страница 105: ...select the Advance option to enter the SMART menu see Figure 11 7 You can enable the SMART function and view the SMART information as well Figure 11 7 HDD SMART Menu Configuring HDD Alarms You can set HDD alarms to trigger when an HDD is uninitialized or in an abnormal state To set HDD alarms 1 Click Menu Settings Exception to enter the Exception menu see Figure 11 8 ...

Страница 106: ...oneywellvideo com Figure 11 8 Exception Menu HDD Error 2 Set the Exception Type drop down list to HDD Error 3 Select the Trigger Action Output check box Trigger actions are further explained in Understanding Exception Trigger Options on page 71 ...

Страница 107: ...are restore default settings and view system information Configuring System Settings Configuring General Settings Use the General Settings menu to configure general settings such as the system language To configure general settings 1 Click Menu Settings General to enter the General Settings menu see Figure 12 1 Figure 12 1 General Settings Menu 2 Select the General tab ...

Страница 108: ...te System Time System time and date Mouse Pointer Speed Speed of mouse pointer Enable Password Enable disable system password Note If the video standard is different between the input and the output you may notice flickering in Live View mode After modifying the video standard please reboot the DVR to validate the settings Configuring Advanced Settings To configure more advanced system settings 4 ...

Страница 109: ... inactivity in the General Settings menu you are returned to the Live View Output Hint Enable disable video output hint for main or aux video output Menu Output Mode Select the menu output mode to Auto VGA HDMI or CVBS When Auto is selected the system automatically detects whether the VGA HDMI or CVBS interface is connected Input Mode Set the video input mode to Standard or Gentle Setting the RS 2...

Страница 110: ...ial device directly to the HRG DVR The serial device will be controlled remotely by the PC through the network and the protocol of the serial device Managing User Accounts By default your Performance Series DVR is configured with the user name of admin and password 12345 The Administrator has the authority to add delete or configure the user parameters Adding a New User To add a new user 1 Click M...

Страница 111: ...n network settings and all parameters in channel settings Guest By default the Guest user level cannot configure network settings but can configure the local playback as well as the remote playing in channel settings 5 If the User s MAC Address is configured and enabled the user may only access the HRG DVR from that particular MAC address 6 Click Permission to enter the Permission Settings menu se...

Страница 112: ...y view logs that are saved on the HRG DVR Remote Configuration Remotely configure parameters restore parameters to factory defaults and import settings to as well as export settings from the HRG DVR Remote Serial Port Control Configure settings for RS232 and RS485 ports Remote Video Output Control Configure settings for video output Two way Audio Permission to use two way radio between the remote ...

Страница 113: ...play and download recorded files that are on the HRG DVR Local PTZ Control Locally control PTZ cameras Remote PTZ Control Remotely control PTZ cameras Local Video Export Locally back up recorded files from any of the channels 10 Click OK to save the settings and exit the menu Note If you forget the password to your HRG DVR contact your supplier with the serial number of the HRG DVR to obtain a sec...

Страница 114: ...gure 12 9 Figure 12 9 Modify User Menu 4 Edit the user information 5 To modify user permissions click Privileges Permissions settings are defined in the Adding a New User section described above 6 Click OK to exit the menu Managing the System Importing and Exporting the Configuration File Configuration information from your HRG DVR can be exported to a USB device and imported into another DVR This...

Страница 115: ...n file select the file from the USB device and then click Import 4 After the import process is completed the system will automatically reboot the HRG DVR 5 Click Cancel to exit the current menu Updating the System Firmware The firmware on your HRG DVR can be updated using two methods you can update via a USB device or over the network via an FTP server To update via a USB device 1 Connect the USB ...

Страница 116: ... FTP server 1 Configure the PC running the FTP server and the HRG DVR to be in the same Local Area Network LAN Run the third party TFTP software on the PC and then copy the firmware to the root directory of TFTP 2 Click Menu Maintenance Upgrade to enter the Firmware Update menu 3 Select the FTP tab see Figure 12 12 Figure 12 12 FTP Firmware Update 4 Input the FTP server address 5 Click Upgrade to ...

Страница 117: ...storing the Default Settings To restore the default factory settings to your HRG DVR 1 Click Menu Maintenance Default to enter the Default Settings menu see Figure 12 13 Figure 12 13 Default Settings Menu 2 Click OK to restore the factory default settings Note Network information such as IP address subnet mask and gateway will not be restored ...

Страница 118: ... Information to enter the System Information menu see Figure 12 14 Figure 12 14 System Information 2 Click OK to exit to the previous screen Viewing the System Log Many DVR events are logged in the system log To access the system logs and search for these events 1 Click Menu Maintenance Log Search to enter the Log Search menu see Figure 12 15 ...

Страница 119: ...gs matching the search conditions are found they will be displayed in a list of search results see Figure 12 16 Figure 12 16 Log Search Results 4 To view more detailed information about a particular log entry select the log and then click Details 5 If applicable you can also view the associated video to the selected log entry by clicking Play ...

Страница 120: ...onnect a USB device to the HRG DVR 2 Select the log file to export and then click Export to enter the Log Search Export menu see Figure 12 17 Figure 12 17 Log Search Export Menu 3 Click Export to export the log onto the USB device The exported file is named based on the time it was exported For example 20120911143958logBack txt 4 Click Cancel to exit the current menu ...

Страница 121: ...meras compress the signal and store it on its hard drives HDD Hard Disk Drive A storage medium which stores digitally encoded data on platters with magnetic surfaces HTTP Hypertext Transfer Protocol A protocol to transfer hypertext request and information between servers and browsers over a network Hybrid DVR A hybrid DVR is a combination of a DVR and NVR NTP Network Time Protocol A protocol desig...

Страница 122: ...122 Performance Series DVR User Guide www honeywellvideo com ...

Страница 123: ...talled correctly in the remote making sure that the polarities of the batteries are not reversed The batteries are fresh and not out of power The remote has not been tampered with There are no fluorescent lamps in use in close proximity to the HRG DVR The PTZ is unresponsive Check that The RS 485 cable is properly connected The PTZ dome decoder type is correct The PTZ dome decoder speed configurat...

Страница 124: ...MPRESS LG GSA E60N LG CD DVD GSA E10L Samsung SE S204 Samsung SE S224 Samsung CD DVD SE S164 Sony YDStar USB Adapter Box Sony CD R RW CRX225E Adapter Cable Sony CD R RW CRX230AD Adapter Cable Compatible SATA R W ASUS DRW 22B1ST LG GH20NS10 LG GH22NS50 LITEON iHAS324 26 Y Panasonic SW 9588 C Pioneer DVR 212CHG Pioneer DVR 217CHG Samsung SE S204 Samsung SH S223 Samsung TS H653F Sony AD 7200S Sony AW...

Страница 125: ... green and there is still no response from the remote Check the following Ensure that the batteries are properly installed and that the polarities of the batteries are not reversed Ensure that the batteries are fresh and are not out of charge Ensure that the IR receiver is not obstructed Ensure that no fluorescent lamp is used nearby ...

Страница 126: ...126 Performance Series DVR User Guide www honeywellvideo com ...

Страница 127: ...Algorithm H 264 Record Mode FIFO Continuous buffer Recording Capacity Hard drive capacities up to 1TB Recording Rate 4CIF Global Up to 480 ips NTSC model dependant Video Resolution Settings Main stream 4CIF 2CIF CIF Sub stream CIF QCIF Video Motion Detection Configurable zone detection area and sensitivity Event Recording and Reporting Input via alarm i p contacts and motion Reporting via alarm o ...

Страница 128: ... front panel and another on the rear panel 1 RS485 terminal block 1 RS232 Primary Storage SATA HDD Networking RJ45 10M 100M self adaptive Ethernet interface Electrical Input Voltage 12 V DC power adapter Power Consumption HRG4 and HRG8 25 W max HRG16 30 W max Mechanical Dimensions W x D x H 4ch unit 12 4 9 1 1 8 in 315 230 45 mm 8 16ch unit 17 5 11 4 1 8 in 445 290 45 mm Weight HRG4 5 7 lbs 2 6 kg...

Страница 129: ... Dimensions LINE IN AUDIO OUT RS 232 VGA LAN HDMI ALARM IN RS 485 ALARM OUT 12V POWER LOOP OUT AUDIO IN VIDEO OUT VIDEO IN HRG4 HRG8 and HRG16 HRG16 shown 12 4 315 mm 9 1 230 mm 17 5 455 mm 11 4 290 mm 1 8 45 mm 1 8 45 mm 1 8 45 mm 1 8 45 mm ...

Страница 130: ...130 Performance Series DVR User Guide www honeywellvideo com ...

Страница 131: ...g exporting 114 controls HRG front panel 27 HRG8 16 front panel 28 playback 58 PTZ 93 remote control 29 USB mouse 30 virtual keyboard 31 D date time setting 42 DDNS configuring 86 explained 121 default settings restoring 117 device name setting 109 device no setting 109 DHCP enabling 84 explained 121 digital zoom playback mode 61 using in live view 45 DNS server setting 84 E exception features 25 ...

Страница 132: ... zoom 45 display settings 46 icons 43 on screen display 43 operating 44 playback 59 setting camera sequence 47 shortcuts 44 using mouse 44 local monitoring features 24 locking the dvr 36 login first time 37 logs exporting files 120 searching 119 viewing system 118 M manual recording setting 52 motion detection sensitivity 71 setting area 70 setting schedule 71 motion detection alarms 69 mouse cont...

Страница 133: ...configuring 87 remote control configuring 30 troubleshooting 125 remote control controls 29 resolution setting 50 setting VGA 108 rs 232 setting 109 S safety instructions 6 schedule copying 40 setting 40 setting motion detection 71 setting recording 51 setting video loss detection 77 search playback 58 sensor alarms setting 72 server configuring 89 setting 108 setup wizard using 36 shutting down t...

Страница 134: ...www honeywellvideo com 134 Performance Series DVR User Guide live view 45 playback 61 PTZ 93 ...

Страница 135: ......

Страница 136: ...written permission from Honeywell The information in this publication is believed to be accurate in all respects However Honeywell cannot assume responsibility for any consequences resulting from the use thereof The information contained herein is subject to change without notice Revisions or new editions to this publication may be issued to incorporate such changes Document 800 12005V1 Rev A 08 2...

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