4 | HD251(X)/HD262(X)/HB273(X) Camera Configuration Guide
www.honeywellvideo.com
Warranty and Service
Subject to the terms and conditions listed on the Product warranty, during the warranty
period Honeywell will repair or replace, at its sole option, free of charge, any defective
products returned prepaid.
In the event you have a problem with any Honeywell product, please call Customer Service
at 1.800.323.4576 (North America) for assistance or to request a
Return Merchandise
Authorization (RMA)
number.
Be sure to have the model number, serial number, and the nature of the problem available
for the technical service representative.
Prior authorization must be obtained for all returns, exchanges, or credits.
Items shipped
to Honeywell without a clearly identified Return Merchandise Authorization (RMA)
number may be refused.
