Distributed By:
HoMedics Group Canada
344 Consumers Road
Toronto, Ontario
Canada, M2J 1P8
Phone: (416) 785-1386
Fax: (416) 785-5862
Toll Free: 1-888-225-7378
Mail To:
HoMedics Group Canada
344 Consumers Road
Toronto (Ontario)
Canada, M2J 1P8
Phone: 1-888-225-7378
8:30 a.m. to 5:00 p.m. ET
Monday – Friday
LIMITED WARRANTY (for Canada only)
HoMedics Group Canada guarantees all items are free from
defects in workmanship & materials for two (2) years from the
original purchase date. From the date of original purchase,
except as noted below. HoMedics warrants that its products
will be free of defects in material and workmanship under
normal use and service.
This warranty extends only to consumers and does not extend
to Retailers. This applies when items are used for the purpose
intended. Items will be repaired/replaced with new/refurbished
parts/items &/or alternates (our option) if the ORIGINAL pur-
chaser has obtained Return Authorization (RA) from Customer
Service and has sent the item along with its ORIGINAL receipt.
Shipping, and taxes must be PRE-PAID TO and HoMedics
Group Canada by the PURCHASER. This warranty gives you
rights that vary by province. This warranty may change. This
warranty is non-transferable.
What is NOT covered
Wear & tear, aging, foam/item discolouring, odor, flattening,
density, variation, leaking, alteration, mishandling, faulty adjust-
ment, misuse, improper care, power damage, accidents, rental
use, obsolete items, service by anyone other than HoMedics
Group Canada, use of any non-HoMedics Group Canada au-
thorized parts, shipping damage, over-inflation, neglect, items
sold “as is” or damage due to natural acts are NOT covered.
How to obtain warranty service
You must obtain Return Authorization (RA) & direction BEFORE
sending your item or it will be DENIED. Please obtain an RA
through Customer Service by:
Mail: HoMedics Group Canada 344 Consumers Road,
Toronto, Ontario, Canada M2J 1P8
Tel: (416) 785-1386 Fax: (416) 785-5862
Toll Free: 1-888-225-7378 8:30 a.m. to 5:00 p.m.,
Mon - Fri ET
www.homedics.ca
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