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16
MAINTENANCE
Troubleshooting
Check your problem by using the chart below and try the solutions for each problem. If the microwave oven still does not
work properly, contact the hOme® Customer Service at 1-800-898-3002.
POSSIBLE CAUSE
a. Electrical cord for oven is not
plugged in.
b. Door is open.
c. Wrong operation is set.
a. Materials to be avoided in
microwave oven were used.
b. The oven is operated when empty.
c. Spilled food remains in the cavity.
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted completely.
c. Cooking time, power level is not
suitble.
d. Food is not turned or stirred.
Cooking time, power level is not
suitable.
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted completely.
c. Oven ventilation ports are restricted.
d. Cooking time, power level is not
suitable.
a. Materials to be avoided in
microwave oven were used.
b. Cooking time, power level is not
suitable.
c. Food is not turned or stirred.
POSSIBLE REMEDY
a. Plug into the outlet.
b. Close the door and try again.
c. Check instructions.
a. Use microwave-safe cookware only.
b. Do not operate with oven empty.
c. Clean cavity with wet towel.
a. Use microwave-safe cookware only.
b. Completely defrost food.
c. Use correct cooking time,
power level.
d. Turn or stir food.
Use correct cooking time, power level.
a. Use microwave-safe cookware only.
b. Completely defrost food.
c. Check to see that oven venti- lation
ports are not restricted.
d. Use correct cooking time, power
level.
a. Use microwave-safe cookware only.
b. Use correct cooking time, power
level.
c. Turn or stir food.
TROUBLE
Oven will not start
Arcing or sparking
Unevenly cooked foods
Overcooked foods
Undercooked foods
Improper defrosting