OCS User Guide
Page 23 of 24
9.
Troubleshooting
Symptom
Possible
Cause
Suggested
Solution
Blank
display
when
Power
On/Off
button
is
depressed
Discharged
battery
Recharge
the
battery
Defective
battery
Replace
the
battery
Corroded
battery
Clean
connections
Power
button
not
properly
depressed
Press
Power
On/Off
firmly
and
hold
until
power
turns
on.
Display
flashed
at
low
brightness
Discharged
battery
Recharge
the
battery
No
action
taken
after
Zero
/
Tare
/
Hold
/
2nd
button
pressed
Defective
button
Clean
button
Display
reading
not
stable
The
scale
is
in
great
motion
Wait
until
the
scale
is
stable
Filter
(Anti
‐
Motion)
set
too
low
Change
filter
(Anti
‐
Motion)
setting
The
scale
is
damped
Dry
the
scale
Dust
on
PCB
boards
Clean
PCB
board
Reading
not
zero
without
load
System
power
is
not
stable
Give
the
scale
longer
warm
‐
up
time
The
load
‐
cell
stressed
too
much
and
too
long
Hang
the
scale
in
storage
Large
error
in
weight
reading
The
scale
is
not
zeroed
before
applying
load
Zero
the
scale
before
loading
Require
re
‐
calibration
Re
‐
calibrate
the
scale
lb/kg
unit
in
wrong
selection
Set
correct
unit
Battery
can
not
be
recharged
Defective
battery
Replace
the
battery
Defective
charging
plug
Replace
the
charging
plug
Short
remote
controlling
distance
Remote
controller
batteries
are
dead
Replace
remote
controller
batteries
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