Frequently asked questions (FAQ)
10
WINBOT stops in the middle of the cleaning
process due to blockages on the window.
If the cleaning wheels on the main and the sub
terminals have not detached, you can do one
of the following:
1. Switch the power off and on.
2. Move WINBOT to a safe location using the
remote controller.
3. Remove blockages (if any) from the window.
If the cleaning wheels on the main and the sub
terminals have detached, this is quite
dangerous. You should
1. Check whether the safety rope is fastened
and tied to the indoor fixture.
2. Get the safety rope to the shortest.
3. Please check if the downstairs floor within
the cleaning area is safe.
4. Turn off the power.
5. Slowly move the main terminal until the
cleaning wheels on both terminals are
facing each other.
6. Turn on the power.
7. Move WINBOT to a safe location using the
remote controller.
8. Remove blockages on the window.
The main and the sub terminals are sucked
by accident.
Hold main terminals to the edge of table and
press one wheel of the sub terminal down then
press another wheel, the terminals should be
separated.
How to confine WINBOT moving area?
Use silver reflective tape or white tape on
indoor window side and use black tape for
reflective window; IR sensor will detect the
tape and turn around.
Question
Possible solution
Table
Press one of
sub terminal’s
wheels down
