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10. Troubleshooting

10.1. Diagnostics

10.1.1. I/O Data

On the Diagnostics, I/O data page you can monitor how the data flow between the EtherCAT side and the
PROFIBUS side, including any configured endian conversions.

Figure 40. I/O data

The table can contain at most 10000 messages. When the limit is reached, the oldest messages are discarded
when new messages are added.

Switch between the OT networks
To switch between the networks, select EtherCAT or PROFIBUS.

Select how data is displayed
To choose if the data should be displayed in Hexadecimal, Decimal or ASCII, click Hex, Dec or Ascii.

Start and Stop Data flow
• To start the data flow, click Start.
• To end the data flow, click Stop.

Anybus

Communicator

™

- EtherCAT Slave to PROFIBUS DP Device

Troubleshooting

Page 48 of 56

SCM-1202-198 Version 1.0

Содержание Anybus Communicator ABC4021

Страница 1: ...Anybus Communicator EtherCAT Slave to PROFIBUS DP Device USER MANUAL SCM 1202 198 Version 1 0 Publication date 2022 08 31 ENGLISH ...

Страница 2: ...t and because of the many variables and requirements associated with any particular implementation HMS Networks cannot assume responsibility or liability for actual use based on the data examples or illustrations included in this document nor for any damages incurred during installation of the product Those responsible for the use of the product must acquire sufficient knowledge in order to ensure...

Страница 3: ...OFIBUS Network 11 5 5 Rotary Switch Settings 12 5 5 1 Rotary Switches Default Setting 12 5 5 2 Set a Node Address with Rotary Switches 13 5 6 Connect to Power 17 5 7 Security Switch 18 5 8 Lock the Cables 20 5 9 DIN Rail Demount 21 6 Communicator Configuration 23 6 1 Connect the Communicator 23 6 2 Access the Built In Web Interface From HMS IPconfig 24 6 3 Access the Built In Web Interface From a ...

Страница 4: ...9 3 Firmware Management 46 9 3 1 View the Firmware Version 46 9 3 2 Firmware and Configuration Compatibility 46 9 3 3 Firmware File Validation 46 9 3 4 Update Firmware 47 10 Troubleshooting 48 10 1 Diagnostics 48 10 1 1 I O Data 48 10 1 2 Event Log 49 10 2 Reset to Factory Settings 50 10 3 Firmware Upgrade Error Management 52 10 4 Support 54 10 4 1 Support Package 54 11 Technical Data 55 11 1 Tech...

Страница 5: ...ss References and Links Cross reference within this document Document Conventions page 1 External link URL www anybus com Safety Symbols DANGER Instructions that must be followed to avoid an imminently hazardous situation which if not avoided will result in death or serious injury WARNING Instructions that must be followed to avoid a potential hazardous situation that if not avoided could result i...

Страница 6: ...d or operation TIP Helpful advice and suggestions 1 3 Trademarks Anybus is a registered trademark of HMS Networks All other trademarks are the property of their respective holders Anybus Communicator EtherCAT Slave to PROFIBUS DP Device Trademarks Page 2 of 56 SCM 1202 198 Version 1 0 ...

Страница 7: ...UTION Ensure that the power supply is turned off before connecting it to the equipment CAUTION This equipment contains parts that can be damaged by electrostatic discharge ESD Use ESD prevention measures to avoid damage CAUTION To avoid system damage the equipment should be connected to ground IMPORTANT Using the wrong type of power supply can damage the equipment Ensure that the power supply is c...

Страница 8: ...terface can be accessed from the following standard web browsers Google Chrome Microsoft Edge Mozilla Firefox 3 3 Mechanical Tools and Equipment Have the following tools available Flat head screwdriver size 5 5 mm Needed when removing the Communicator from DIN rail 3 4 Support and Resources For additional documentation and software downloads FAQs troubleshooting guides and technical support please...

Страница 9: ...ve you can set a static IP address within the same IP address range as the Communicator IP address on the computer accessing the Communicator built in web interface NOTE IPconfig is only available for Windows 3 6 Third Party Software Applications Microsoft Excel or equivalent software application that supports the Office Open XML Workbook xlsx file format Needed to open and read the Event log file...

Страница 10: ...ce connected to a EtherCAT network and a Master device connected to a PROFIBUS network The Master device can for example be a PLC control system or a Gateway The Communicator main task is to transfer cyclic I O data between the two networks Anybus Communicator EtherCAT Slave to PROFIBUS DP Device About Anybus Communicator Page 6 of 56 SCM 1202 198 Version 1 0 ...

Страница 11: ...ytes input data Output Data The Output data area is read written by the EtherCAT The Communicator can handle up to 1486 bytes output data 4 3 Data Integrity A snapshot of the process data buffer between the EtherCAT PROFIBUS Client and the server interface is used during the operation of executing all the transactions within one cycle When the cycle is completed the process data available on the s...

Страница 12: ... LEDs E Configuration port F EtherCAT port x 2 G PROFIBUS DSUB connector H Cable tie mount I Laser engraved connectors designation J Security switch K Factory reset button L Laser engraved label with product information M DIN rail locking mechanism Anybus Communicator EtherCAT Slave to PROFIBUS DP Device Installation Page 8 of 56 SCM 1202 198 Version 1 0 ...

Страница 13: ...the rail and that the rail is properly grounded Figure 4 Attach the Communicator on the DIN rail To attach the Communicator on the DIN rail 1 Insert the upper end of the DIN rail clip into the DIN rail 2 Push the bottom of the DIN rail clip into the DIN rail DIN Rail Mounting Anybus Communicator EtherCAT Slave to PROFIBUS DP Device SCM 1202 198 Version 1 0 Page 9 of 56 ...

Страница 14: ...tion 1 TD 2 TD 3 RD 4 Not used 5 Not used 6 RD 7 Not used 8 Not used To Do Next Connect the Communicator to the PROFIBUS network set the node address on the rotary switches and connect to power Check LED status refer to Communicator LED Indicators Anybus Communicator EtherCAT Slave to PROFIBUS DP Device Connect to EtherCAT Network Page 10 of 56 SCM 1202 198 Version 1 0 ...

Страница 15: ...used 3 Line B 4 RTS 5 GND Bus 6 5 V Bus Out 7 Not used 8 Line A 9 Not used Housing PE To Do Next Connect the Communicator to the EtherCAT network set the node address on the rotary switches and connect to power Check LED status refer to Communicator LED Indicators Connect to PROFIBUS Network Anybus Communicator EtherCAT Slave to PROFIBUS DP Device SCM 1202 198 Version 1 0 Page 11 of 56 ...

Страница 16: ...es Default Setting By default the value on the three rotary switches are set to 000 Figure 7 Rotary switches default setting 000 Anybus Communicator EtherCAT Slave to PROFIBUS DP Device Rotary Switch Settings Page 12 of 56 SCM 1202 198 Version 1 0 ...

Страница 17: ...etting is 000 The node address values are set in hexadecimal hex Minimum value is 00 Each node address may only occur once in the network The node address is read from the center rotary switch x16 to the front rotary switch x1 The rear rotary switch is not used ensure that it is set to 0 Rotary Switch Settings Anybus Communicator EtherCAT Slave to PROFIBUS DP Device SCM 1202 198 Version 1 0 Page 1...

Страница 18: ...igure 8 Disconnect Communicator from power Procedure Use a screwdriver to change the rotary switch position Ensure that the rotary switches engage correctly Anybus Communicator EtherCAT Slave to PROFIBUS DP Device Rotary Switch Settings Page 14 of 56 SCM 1202 198 Version 1 0 ...

Страница 19: ...tary switch B to 1 hex 3 Set the front rotary switch C to 2 hex The center rotary switch B 1 hex 1 dec and the front rotary switch C 2 hex 2 dec The node address expressed in decimal numbers is therefore 16 x 1 2 18 Rotary Switch Settings Anybus Communicator EtherCAT Slave to PROFIBUS DP Device SCM 1202 198 Version 1 0 Page 15 of 56 ...

Страница 20: ...ode address is active as soon as the Communicator is powered on NOTE Changing the address settings on the rotary switches during operation is ignored For a new address to take effect power cycle the Communicator Anybus Communicator EtherCAT Slave to PROFIBUS DP Device Rotary Switch Settings Page 16 of 56 SCM 1202 198 Version 1 0 ...

Страница 21: ... to power 1 Insert the cable wires to the terminal block and tighten the wire clamp screws Power port Pin Description 1 12 30 VDC Power Connector 2 Ground GND 3 Functional Earth FE 2 Connect the terminal block to the Communicator 3 Connect the Communicator to a power supply 4 Turn on the power supply To Do Next Check LED status refer to Communicator LED Indicators Connect to Power Anybus Communica...

Страница 22: ...gured via the PLC is still available To Lock and Unlock the Security Switch Figure 11 Security switch in locked and unlocked position Use a pointed object such as a ballpoint pen To lock the security switch push the toggle towards the Communicator front To unlock the security switch push the toggle towards the Communicator back Anybus Communicator EtherCAT Slave to PROFIBUS DP Device Security Swit...

Страница 23: ...When the security switch is in its locked position the security switch status LED turn solid green unlocked position the security switch status LED is turned off Security Switch Anybus Communicator EtherCAT Slave to PROFIBUS DP Device SCM 1202 198 Version 1 0 Page 19 of 56 ...

Страница 24: ...s Figure 13 Lock the cables To strain relieve the cables place a cable tie in the holder and lock the cables Anybus Communicator EtherCAT Slave to PROFIBUS DP Device Lock the Cables Page 20 of 56 SCM 1202 198 Version 1 0 ...

Страница 25: ...flat blade screwdriver size 5 5 mm available Procedure Remove the Communicator from the DIN Rail 1 Insert the screwdriver into the Communicator DIN rail locking mechanism 2 To unlock the Communicator DIN rail locking mechanism turn the screwdriver clockwise Figure 14 Unlock the Communicator DIN Rail Demount Anybus Communicator EtherCAT Slave to PROFIBUS DP Device SCM 1202 198 Version 1 0 Page 21 o...

Страница 26: ...he DIN rail locking mechanism while you unhook the Communicator from the DIN rail Figure 15 Unhook the Communicator Anybus Communicator EtherCAT Slave to PROFIBUS DP Device DIN Rail Demount Page 22 of 56 SCM 1202 198 Version 1 0 ...

Страница 27: ...network Network 1 EtherCAT Network 2 PROFIBUS Connect to PC and Power 1 Connect an Ethernet cable between the Communicator and your PC 2 Connect the Communicator to a power supply Communicator Configuration Anybus Communicator EtherCAT Slave to PROFIBUS DP Device SCM 1202 198 Version 1 0 Page 23 of 56 ...

Страница 28: ...t port Port 3250 UDP is open in your PC Windows Firewall NOTE Ensure that the security switch is unlocked HMS IPconfig cannot configure the Communicator if the security switch is locked Procedure 1 Install HMS IPconfig on your PC 2 Open HMS IPconfig HMS IPconfig automatically starts scanning for compatible and active HMS devices Found HMS devices are added to the device list 3 To open the settings...

Страница 29: ...ace click Communicator Result You are redirected to the Communicator built in web interface Home page Access the Built In Web Interface From HMS IPconfig Anybus Communicator EtherCAT Slave to PROFIBUS DP Device SCM 1202 198 Version 1 0 Page 25 of 56 ...

Страница 30: ...u change to a static IP address on your computer internet access may be lost Procedure 1 On the PC accessing the Communicator built in web interface set a static IP address within the same IP address range as the Communicator IP address 2 Open a web browser 3 Click to select the Address bar and enter the Communicator IP address 4 To open the built in web interface Home page press Enter Anybus Comm...

Страница 31: ...e the network settings for the PROFIBUS network I O configuration Configure input and output data sizes and endian conversion Files firmware Save settings in a configuration files upload configuration files and upgrade firmware Diagnostics Monitor and troubleshoot the Communicator Support Contains Communicator product information Anybus contact information link to Anybus support website and produc...

Страница 32: ...therCAT PLC to use the Communicator 6 6 PROFIBUS Settings 6 6 1 PROFIBUS Address Settings NOTE Ensure that the Communicator rotary switches are sett to 000 Figure 18 PROFIBUS address setting In the PROFIBUS address field enter the Communicator node address Anybus Communicator EtherCAT Slave to PROFIBUS DP Device EtherCAT Settings Page 28 of 56 SCM 1202 198 Version 1 0 ...

Страница 33: ... sizes for the networks deselect the Same I O sizes for both networks checkbox Endian Swap Big endian The big endian format places the most significant byte of the data at the byte with the lowest memory address Little endian The little endian format places the least significant byte of the data at the byte with the lowest memory address I O Configuration Anybus Communicator EtherCAT Slave to PROF...

Страница 34: ...Bytes Swap 2 bytes A B C D becomes B A D C Words Swap 4 bytes A B C D becomes C D A B Bytes and words A B C D becomes D C B A Detailed swap With Detailed swap you can select a Endian swap method for each byte in the I O Configuration Set the endian swap type No swap Bytes AB BA Word swap ABCD CDAB or Bytes and words ABCD DCBA for each bite See Build Detailed Endian Swap page 31 3 To apply the sett...

Страница 35: ...ample 1 In the Endian swap drop down menu for the desired network s select Detailed swap 2 Build the detailed endian swap To add an endian swap object Drag and drop the desired endian swap object from the toolbar into the drag and drop fields Figure 22 Add endian swap object s I O Configuration Anybus Communicator EtherCAT Slave to PROFIBUS DP Device SCM 1202 198 Version 1 0 Page 31 of 56 ...

Страница 36: ...You can select multiple endian swap objects and duplicate the group Figure 23 Duplicate endian swap object To change the order of the endian swap objects drag and drop the endian swap objects in the list Figure 24 Change endian swap objects order Anybus Communicator EtherCAT Slave to PROFIBUS DP Device I O Configuration Page 32 of 56 SCM 1202 198 Version 1 0 ...

Страница 37: ...EtherCAT network or the PROFIBUS network where the Communicator is connected Procedure To make the settings take effect download the configuration to the Communicator 1 In the web interface header click Apply 2 To confirm download click Apply The configured settings are downloaded and applied to the system Apply Configuration Anybus Communicator EtherCAT Slave to PROFIBUS DP Device SCM 1202 198 Ve...

Страница 38: ...Note 1 To open the Configuration Notes window click on the comments icon Figure 26 Configuration note comment icon 2 To add a new configuration note click Add Figure 27 Add new configuration note Anybus Communicator EtherCAT Slave to PROFIBUS DP Device Configuration Notes Page 34 of 56 SCM 1202 198 Version 1 0 ...

Страница 39: ...lose 6 9 2 View and Edit Configuration Notes To view and or edit a note click on the comments icon Figure 29 Example The comment icon indicates that there are three added notes The configuration notes are listed in the Configuration Note window Configuration Notes Anybus Communicator EtherCAT Slave to PROFIBUS DP Device SCM 1202 198 Version 1 0 Page 35 of 56 ...

Страница 40: ...Figure 30 Example The Configuration Notes window with added notes Anybus Communicator EtherCAT Slave to PROFIBUS DP Device Configuration Notes Page 36 of 56 SCM 1202 198 Version 1 0 ...

Страница 41: ...r can be used on the high level network Figure 31 Export Product GSD File You find the PROFIBUS GSD file on the Communicator built in web interface PROFIBUS page Files firmware page and on the Support page To export the GSD file 1 Click GSD file The GSD file is downloaded to your PC PLC Configuration Anybus Communicator EtherCAT Slave to PROFIBUS DP Device SCM 1202 198 Version 1 0 Page 37 of 56 ...

Страница 42: ...he Communicator Figure 32 Export Product ESI File You find the EtherCAT ESI file on the Communicator built in web interface EtherCAT page Files firmware page and on the Support page To export the ESI file 1 Click ESI file The ESI file is downloaded to your PC Anybus Communicator EtherCAT Slave to PROFIBUS DP Device Export Product ESI File Page 38 of 56 SCM 1202 198 Version 1 0 ...

Страница 43: ...ting status Figure 33 Home page Gateway status Overview the Communicator LED indications remotely Refer to Communicator LED Indicators Network Status and Settings Overview communication status and the current networks settings Verify Operation Anybus Communicator EtherCAT Slave to PROFIBUS DP Device SCM 1202 198 Version 1 0 Page 39 of 56 ...

Страница 44: ... of Specification Check Function Initial state where non network components are started and configured Network startup in progress Invalid configuration detected Normal operation Anybus Communicator EtherCAT Slave to PROFIBUS DP Device Communicator Status Monitor Page 40 of 56 SCM 1202 198 Version 1 0 ...

Страница 45: ... Green flashing EtherCAT device in PRE OPERATIONAL state EtherNet IP online no connections established Modbus TCP online no messages received Used by engineering tools to identify the node on the network Green one flash EtherCAT device in SAFE OPERATIONAL state N A N A Connection with IO controller established IO controller in STOP state or IO data bad Green solid EtherCAT device in OPERATIONAL st...

Страница 46: ...or still represents the states described in the table above LED C PROFIBUS Lower connector Operation Status PROFIBUS Off No data exchange Green flashing Clear data exchange Green one flash N A Green Operate data exchange Red FATAL event Red one flash Parameterization error Red two flash PROFIBUS configuration error Red three flash N A Red flashing N A Green Red flashing N A LED D Security switch O...

Страница 47: ... use the same settings to configure additional Communicator Figure 35 Files firmware page To export a configuration file In Files firmware click Export The configuration settings are stored in a conf file and downloaded to your PC Maintenance Anybus Communicator EtherCAT Slave to PROFIBUS DP Device SCM 1202 198 Version 1 0 Page 43 of 56 ...

Страница 48: ...In the Communicator address settings window To import IP settings from the selected configuration file click Imported settings All configuration settings are imported To continue using the current IP settings click Configured settings All configuration settings except the IP settings are imported 6 The configuration file is parsed If the configuration is compatible the settings are imported If any...

Страница 49: ... To apply the change click Apply in the web interface header and follow the instructions To Revert the Configuration When you want to remove any configuration made in a current session and re load the configuration from the gateway 1 On the Files firmware page click Revert 2 In the Confirm revert window click Revert 3 To apply the change click Apply in the web interface header and follow the instr...

Страница 50: ...3 Firmware File Validation Before the firmware file is imported into the system the firmware upgrade function perform a validation of the file to ensure that the firmware is compatible with the Communicator hardware the firmware is suited for the product the officially HMS software signatures are valid that the firmware file is not corrupt or damaged If the firmware file does not pass the validati...

Страница 51: ...log box browse to and select the firmware file and click Open 4 To start the firmware upgrade click Update firmware The firmware file is validated and transferred Result If the firmware file pass the validation The firmware is upgraded and then the Communicator automatically reboots for the upgrade to take effect If the firmware file is rejected An error message appear Firmware Management Anybus C...

Страница 52: ...is reached the oldest messages are discarded when new messages are added Switch between the OT networks To switch between the networks select EtherCAT or PROFIBUS Select how data is displayed To choose if the data should be displayed in Hexadecimal Decimal or ASCII click Hex Dec or Ascii Start and Stop Data flow To start the data flow click Start To end the data flow click Stop Anybus Communicator...

Страница 53: ... mm ss ms The date and time when the event occurred Message A brief description of the event Severity The severity of the event occurred For description of the symbols see Communicator Status Monitor Source 0 Communicator 1 PROFIBUS 2 EtherCAT To clear the current log click Clear log Diagnostics Anybus Communicator EtherCAT Slave to PROFIBUS DP Device SCM 1202 198 Version 1 0 Page 49 of 56 ...

Страница 54: ... the Communicator from power Figure 42 Disconnect power 2 Use a pointed object such as a ballpoint pen to press and hold the Reset button Figure 43 Press and hold Reset button Anybus Communicator EtherCAT Slave to PROFIBUS DP Device Reset to Factory Settings Page 50 of 56 SCM 1202 198 Version 1 0 ...

Страница 55: ...e Communicator configuration is reset to the factory default configuration or the current configuration after firmware upgrade To Do Next To ensure that the Communicator built in web interface is synchronized 1 Open the the Communicator built in web interface 2 Navigate to the Files firmware page and click Revert Figure 45 Files firmware Revert Reset to Factory Settings Anybus Communicator EtherCA...

Страница 56: ... working firmware is still available on the flash but it is not active Procedure To complete the interrupted firmware update 1 Disconnect the Communicator from power Figure 46 Disconnect power 2 Reconnect the Communicator to power Figure 47 Reconnect power Anybus Communicator EtherCAT Slave to PROFIBUS DP Device Firmware Upgrade Error Management Page 52 of 56 SCM 1202 198 Version 1 0 ...

Страница 57: ...48 Firmware upgrade LED indication Result The Communicator recover and return to normal operation Figure 49 Recover and return to normal operation To Do Next To check LED status refer to Communicator LED Indicators Firmware Upgrade Error Management Anybus Communicator EtherCAT Slave to PROFIBUS DP Device SCM 1202 198 Version 1 0 Page 53 of 56 ...

Страница 58: ...t The information in the support package are available to open and read the files are not locked or encrypted Generate Support Package On the Support page click Generate A zip file with the support files is downloaded to your PC Create a Support Ticket 1 On the Support page click Anybus support website You are redirected to the Anybus support website 2 On the Anybus support website create a suppor...

Страница 59: ...ort circuit protection Power consumption Typical 160 mA 24 V Max 400 mA 12 V Storage temperature 40 to 85 C Operating temperature 25 to 70 C Humidity EN 600068 2 78 Damp heat 40 C 93 humidity for 4 days EN 60068 2 30 Damp heat 25 C 55 C 95 RH 2 cycles Vibration See datasheet Housing material Plastic See datasheet for details Protection class IP20 Product weight 150 g Dimensions 27 x 144 x 98 mm W ...

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