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CLOUD VOCIE S Serivce Remote Extension S (Video)
– Cisco 9971 IP Phone
Version 5.0
13
4.4
Muting a Call
1. Press the
Mute
button.
2. To disengage mute, press the
Mute
again.
5
Call Management Features
5.1
Putting a Call on Hold
1. To put a call on hold,
Press the
Hold
button .
The Hold icon will be displayed and the Line button will be pulsed to
green colour.
2. To resume the highlighted call, you can press the
Resume
soft key.
5.2
Using Call Waiting
1. To answer the new call, press the
Answer
soft key. When you do so, the
original call will be put on hold.
2. To return to the original call, press the
Resume
soft key.
3. If the second call is still active, the call will be put on hold when you return
to the original call.
4.
You can continue to use the
Hold
button to switch between the calls.
5.3
Transferring a Call to another Party
1. Press the
Transfer
button .
2. Enter 8-digits local number * / 4-digits extension number of the recipient
3. Press the
Transfer
button again or the
Transfer
soft key.
* If you wish to transfer the call to external partner, please remember to add ”9”
before the 8-digits telephone number