Hitachi StarBoard FX-DUO-77 Скачать руководство пользователя

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3-1

StarBoard FX-DUO-77

Appendix

English

Appendix

3.1 Troubleshooting

Before assuming the product is broken, be sure to check adjustments, proper handling procedures,
the possibility of faulty cable connections, etc.

Recognition-Related Problems

Problem

What to check

What to do

Is the USB cable connected

to the PC?

Connect the USB cable to the PC.

When viewing the central

region of the digitiser

storage area (page 1-5) from

the bottom, is the LED lit

green?

Check the USB cable connection.

Did you start the system in

the correct sequence?

Start the system in the correct sequence.

(For details on starting the system, see

page 2-7 of this User's Guide.)

StarBoard Software files

may be broken or installation

may not be complete

correctly.

Uninstall the StarBoard Software and

then re-install it.

（

For details on installing StarBoard

Software, see the StarBoard Software

x.x User's Guide.)

The StarBoard does not
recognise input.

Other than the above

Contact a support center.

Is something blocking light

from reaching the board

surface or reflective tape?

Remove the blockage.

Is the reflective tape dirty?

Wipe away any soiling on the reflective

tape.

The following Touch

Sensor Error appears.

Other than the above

Adjust the sensor.

(See page 3-4 of this User's Guide.)

The following Touch

Sensor Error appears.

The controller must be reset

and the system restarted.

Disconnect the USB cable and reconnect

it. If this does not solve the problem,

restart the PC.

The following Touch

Sensor Error appears.

Is a high-speed USB device

connected to the USB host

controller used to connect

the StarBoard?

Be sure to connect the StarBoard and

any high-speed USB devices to separate

USB host controllers.

Be sure to use a USB hub in the case of

PCs with only one USB host controller.

Содержание StarBoard FX-DUO-77

Страница 1: ... Hitachi Software Engineering Co Ltd assumes no liability and makes no warranty either express or implicit regarding the contents of this User s Guide Also the company makes no warranty as to the product s suitability merchantability or fitness for a particular intended use All products of Hitachi Software Engineering Co Ltd described in this User s Guide are presently for sale or are site license...

Страница 2: ...ition of the User s Guide FXD EU070621 is for the following products AH00179 StarBoard FX DUO 77 AH00180 FX DUO Electronic Pen K W033 021 Stand Windows is a trademark of Microsoft Corporation U S and in other countries Other trademarks and product names are trademarks and or registered trademarks of their respective holders Manual Creation Dates June 2007 1st Edition FXD EU070621 All Right Reserve...

Страница 3: ...nceforth referred to as StarBoard This User s Guide has been created for people who already have a working knowledge of personal computers henceforth referred to as PC Please make sure that you understand the contents of this User s Guide and use the software correctly We hope that you make the most of this product ...

Страница 4: ...User s Guide WARNING This symbol indicates information that if ignored or applied incorrectly creates the possibility of death or serious personal injury CAUTION This symbol indicates information that if ignored or applied incorrectly might result only in personal impairment or physical damage CAUTION This symbol indicates information that if ignored or applied incorrectly might result in physical...

Страница 5: ...l injury or damage to the product CAUTIONS Do not allow the reflective tape surrounding the board to become dirty or scratched If the reflective tape becomes dirty or scratched it may lead to improper coordinate detection Do not use a USB cable other than the one supplied Use of a USB cable other than the one supplied may result in malfunction Do not place heavy objects on pull on or subject the U...

Страница 6: ...epair may result in emission of a strange odor or smoke 3 Precautions Regarding Handling WARNINGS Do not hang from or climb on this product Failure to comply may result in personal injury if the product falls collapses or breaks into pieces Be particularly careful in the case of small children Do not splash with water or chemical compounds Do not place this product in a location subject to contact...

Страница 7: ...age due to exposure of the conductive core electrical short or severing of the cable 4 Precautions Regarding Moving the Product CAUTIONS Always use two or more people to move this product This product is a very large and heavy precision instrument Always use two or more people and take great care when moving this product Always disconnect the USB cable from the PC when moving this product Failure ...

Страница 8: ...e there is flammable or corrosive gas may result in fire or damage to this product There is a particular danger of explosion in the case of flammable gas Do not place in a location with flammable or corrosive gas CAUTIONS Do not place in locations subject to excess moisture dust smoke or steam Placement in a location such as next to a kitchen or a humidifier may result in fire or damage to this pr...

Страница 9: ...nd or shock of impact may harm internal components of this product resulting in damage to it Do not set up this product in a location subject to vibration or shock of impact Do not set up this product near a high voltage line or power source If this product is set up near high voltage lines or power sources it might receive interference Do not set up in a location subject to direct sunlight or nea...

Страница 10: ...falling Furthermore wall installation may not be possible depending on the wall For details consult with your dealer P 1 11 Keep the wall strength in mind when installing Only use this product after confirming that it is securely attached and will not fall Furthermore be sure to install using a wall mounting bracket capable of supporting a weight of at least 40 kg P 1 11 Do not strike the board fo...

Страница 11: ... 1 4 4 Equipment Connection Method 1 15 2 How to Use 2 1 2 1 How to Use Touch Mode 2 1 2 1 1 Character Input 2 1 2 1 2 PC Operations 2 2 2 2 How to Use the Electronic Pen 2 4 2 2 1 Inserting the Battery 2 4 2 2 2 Using the Electronic Pen 2 5 2 2 3 Basic Operations of the Electronic Pen 2 6 2 2 4 Customizing the Electronic Pen 2 6 2 3 Start Method 2 7 2 3 1 Start Method 2 7 3 Appendix 3 1 3 1 Troub...

Страница 12: ...StarBoard FX DUO 77 English ...

Страница 13: ...ith the product and an electronic pen that is option When the term pen is used in this User s Guide it means electronic pen You can write directly onto the PC screen After installing the provided StarBoard Software onto a PC you can use your finger or the pen to write characters or images directly onto the PC screen The input characters or drawn images are imported as digital data in real time int...

Страница 14: ... 1 Parts No Name Qty 1 StarBoard 1 2 Pen holder with installation part 1 3 Stylus pen 2 4 Wall mounting bracket 2 5 StarBoard Software x x CD ROM 1 1 6 FX DUO 77 User s Guide this manual 1 7 Warranty Sheet 1 1 The term x x as used in this User s Guide denotes the same version as the software that is provided with the accessories 2 3 1 4 5 6 7 ...

Страница 15: ... version 1 5 Board receiving bracket right hand version 1 6 Board fixing bracket 2 7 Hex socket head cap screw with collar 8 8 Hex socket head cap screw 4 9 Pan head screw 8 10 Triangular knob screw 2 2 Accessories No Name Qty 1 Hexagon wrench 1 2 Hexagon wrench holder 1 2 is used to prevent the loss of the Hexagon wrench Hang it from an appropriate place on the stand 1 2 3 4 5 6 7 8 1 2 9 10 ...

Страница 16: ...1 4 StarBoard FX DUO 77 Introduction English 1 2 3 Electronic Pen option 1 Parts No Name Qty 1 Electronic pen 1 2 AAA alkaline battery 1 3 Spare pen tip 2 1 2 3 ...

Страница 17: ...rs or images drawn in this area are imported into the PC When using the StarBoard in Projection Mode make sure that the image projected from the projector is kept within this area 4 USB Cable Used to connect the StarBoard with the PC 5 Casters These are the casters for moving the board After setting up the StarBoard be sure to lock the casters Lift up the tab to unlock a caster and press down the ...

Страница 18: ...d Pen black Select one time right click 1 2 Select Solid Pen red Hides displays the StarBoard Software Toolbar Select Solid Pen blue Adds a new blank page Select Solid Pen green Show previous page Select Fluorescent Marker Pen Show next page Select Eraser Hides displays the Topic List Customisable button 1 Calibration is set as the default Switch to PC Operation Customisable button 2 1 These butto...

Страница 19: ...ttons Refer to page 2 6 in this User s Guide for details 1 4 Assembly and Setup When setting up the board keep the following in mind CAUTION Select a level and stable position Do not set it up near equipment that might generate electromagnetic waves or radio frequencies such as radio transmitters televisions copying machines or air conditioners Avoid locations that are dusty that are subject to ex...

Страница 20: ...ram The numbers in the diagram correspond to the numbers in the parts list on page 1 3 CAUTION Tighten the screws securely Failure to comply may cause the stand to collapse resulting in personal injury or may cause damage to this product due to shock of impact from the board falling 1 2 3 4 5 6 7 8 9 9 7 Fasten with a Hexagonal wrench Fasten with a Phillips screwdriver Align both feet with the lon...

Страница 21: ...5 to the square holes of the stays on the back of the board b Verify that the square holes are attached securely to the board receiving brackets on both sides c Tighten the triangular knob screw 10 to fasten the board to the board fixing bracket 6 on both sides CAUTION Be sure to use two or more people for this work Failure to comply may cause the board to fall resulting in personal injury or may ...

Страница 22: ...more people a Remove the triangular knob screw at the bottom of each side b Raise the board and attach the receiving brackets to the square holes at the desired height c Tighten the triangular knob screw at the bottom of each side CAUTION Be sure to use two or more people for this work Failure to comply may cause the board to fall resulting in personal injury or may cause damage to this product du...

Страница 23: ...d 4 on page 1 2 CAUTION Keep the wall material in mind when installing Installation by means not suited to the wall material in question may result in the board falling Furthermore wall installation may not be possible depending on the wall For details consult with your dealer Keep the wall strength in mind when installing Only use this product after confirming that it is securely attached and wil...

Страница 24: ...l mounting brackets to the top square holes both sides of the stays on the back of the board CAUTION Be sure to use two or more people for this work Failure to comply may cause the board to fall resulting in personal injury or may cause damage to this product due to shock of impact ...

Страница 25: ...older Setup Method 1 Installation method Insert the pen holder into the rail on the right side on the back of the board and slide it to the desired position 2 Removal method To remove the pen holder apply pressure to the top of the pen holder and pull it back ...

Страница 26: ...the position of the pen holder a Remove the installation part from the pen holder b Insert the installation part into the opposite groove c Insert the pen holder into the rail on the left side on the back of the board and slide it to the desired position a b c ...

Страница 27: ...he PC 4 Connect the power supply cables of the PC and projector to the power supply Depending on your PC an incorrect operation might be caused by PC noise via the USB cable If this happens verify that the earth of your PC s power supply cable is connected If the earth is not connected it might cause an incorrect operation About PC Earth Install the StarBoard Software on your PC before starting to...

Страница 28: ...StarBoard FX DUO 77 English ...

Страница 29: ...t sufficiently away so that your palm and elbow do not touch the board If your hand or elbow touches the board or you are within 1 cm of the board it might cause an incorrect operation CAUTION Use an input tool with a thickness of least 7 mm When inputting to this product use a tool that is at least 7 mm If a pen or similar tool with a thickness of less than 7 mm is used the input will be unstable...

Страница 30: ... stylus pen if you touch the board with anything other than your finger or you are too close to the board it might cause an incorrect operation 2 1 2 PC Operations When performing PC operations by pointing or giving presentations without inputting characters it is convenient to extend the stylus pen and use it as a pointer ...

Страница 31: ...ith the stylus pen bend it or apply an excessive load to it Failure to comply may result in damage to the stylus pen or personal injury CAUTION Keep the stylus pen in the pen holder when not in use If you leave it on the reflective tape it might cause a sensor error or incorrect detection ...

Страница 32: ...he direction of the arrow CAUTION Be sure to install batteries correctly Do not install batteries with positive and negative terminals reversed or use batteries other than the type specified Failure to comply may result in overheating or damage to this product Be sure to provide insulation during disposal Be sure to insulate the positive and negative terminals of the battery using cellophane tape ...

Страница 33: ... into the electronic pen 2 A miniature transmitter is embedded in the tip of the electronic pen If you hold the transmitter area of the electronic pen while drawing characters or images the drawing data from the electronic pen might not be transmitted correctly If the characters or images drawn on the whiteboard are not imported correctly into the PC change your grip on the electronic pen and then...

Страница 34: ...y from the board two times in the same spot Drag Push the pen tip onto the board with sufficient force and without releasing it away from the board move it from one point to another 2 2 4 Customizing the Electronic Pen The electronic pen has one pen tip button and three side buttons Mouse actions can be assigned to these four buttons The default button settings are shown in the following table But...

Страница 35: ...ans that the StarBoard is not connected Make sure that the StarBoard and the PC are properly connected Connected No Connection If the StarBoard is properly connected the icon changes to Connected as above If the icon does not change despite correcting the connection there may be some other problem For details refer to 3 Appendix 3 1 Troubleshooting on page 3 1 of this User s Guide If the cursor lo...

Страница 36: ...StarBoard FX DUO 77 English ...

Страница 37: ...re install it For details on installing StarBoard Software see the StarBoard Software x x User s Guide The StarBoard does not recognise input Other than the above Contact a support center Is something blocking light from reaching the board surface or reflective tape Remove the blockage Is the reflective tape dirty Wipe away any soiling on the reflective tape The following Touch Sensor Error appear...

Страница 38: ...ition cannot be aligned properly Other than the above Contact a support center This may be due to faulty contact of electronic pen batteries Remove the batteries from the electronic pen and re install them Are batteries used up Replace the batteries For details on battery replacement see page 2 4 of this User s Guide StarBoard Software files may be broken or installation may not be complete correc...

Страница 39: ... this User s Guide StarBoard Software files may be broken or installation may not be complete correctly Uninstall the StarBoard Software and then re install it For details on installing StarBoard Software see the StarBoard Software x x User s Guide Restart Windows and StarBoard Software Electronic pen operation is unstable or stops Other than the above Check if the same problem arises when using a...

Страница 40: ...ctive tape Check that the reflective tape is not dirty If the problem is not corrected despite making the above checks perform adjustments according to the steps given in item 3 2 2 Sensor Adjustment Procedure 3 2 2 Sensor Adjustment Procedure 1 Press the Adjust Camera button on the LSaDrv Touch Sensor Error dialog box displayed on the PC screen To start the sensor adjustment wizard manually execu...

Страница 41: ...Camera Adjustment Wizard Start window appears Press Next 3 Press 1 Search under STEP1 L Camera height When the search ends press 2 Next 4 Press 1 Adjust under STEP2 L Camera optical axis When the optical axis adjustment ends press 2 Next 1 2 1 2 ...

Страница 42: ...ish 5 Press Next under STEP3 L Camera sensitivity 6 Press 1 Search under STEP4 R Camera height When the search ends press 2 Next 7 Press 1 Adjust under STEP5 R Camera optical axis When the optical axis adjustment ends press 2 Next 1 2 1 2 ...

Страница 43: ...3 7 StarBoard FX DUO 77 Appendix English 8 Press Next under STEP6 R Camera sensitivity 9 Press Finish This completes sensor adjustment After making adjustments check that input can be performed normally ...

Страница 44: ...ower supply AAA alkaline battery Expected battery life Approx 80 hours of continuous use 3 Size 149 mm φ17 mm Weight Approx 20 g not including batteries Standards etc VCCI Class B FCC Class B CE 1 Using infrared and compact cameras this product captures the image shadow of a pen or finger and detects the corresponding coordinate position Do not operate near lighting that will obstruct the capture ...

Страница 45: ...iodically or whenever it becomes dirty or soiled To clean the reflective tape apply a minimal amount of diluted neutral cleansing agent that does not contain a polishing compound to a soft cloth and wipe Never use a solvent such as thinner Use a soft cloth so that the surface of the reflective tape does not become scratched 3 Cleaning the electronic pen To clean the electronic pen use a diluted ne...

Страница 46: ...r charge in the following cases 1 If the registration card accompanying the warranty is not returned to our company 2 If the warranty is not presented 3 If specified fields on the registration card accompanying the warranty are not completed or if the wording has been changed without authorisation 4 The warranty applies only to the original purchasers It does not apply to a third party to whom the...

Страница 47: ...equired to send all or part of the product for repair etc Our company will assume responsibility for the return shipping to the customer 7 This warranty does not cover labour fees for repair associated equipment assembly or disassembly 8 Incidental damage caused by the failure of this product e g loss of profit that should have resulted from the use of this product is outside the scope of this war...

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