Check the following points before asking repair. Contact your dealer or our customer center if the problem still exists
after checking them.
FAQ when using for the first time
Refrigerator does
not cool well
enough or make
ice when using
for the first time
Please check. This is the cause.
When this happens
Automatic ice making is not properly performed.
●
Is the "
氷の大きさ
" lamp on the Control Panel in the Refrigerator Compartment turned off? ( Pg. 17)
●
Is the water supply container pushed in beyond the "Container set position"? ( Pg. 16)
●
Is anything other than ice been stored in the Ice case? ( Pg. 17)
●
Do you open the door frequently or store a large amount of food at a time?
Refrigerator may not cool fully.
ψ
Minimize the number of times of opening and closing the door until it cools fully.
ψ
Allow clearance as much as possible between each stored food.
●
It may take more than 4 hours to make ice in winter.
●
Immediately after turning on the "
氷の大きさ
" lamp, it may take longer than usual to make ice.
●
Does any food or package caught in the door prevent the door from closing completely?
ψ
Check that there is not any space between the door seal and its contact surface when the door is
closed.
●
It is frozen water collected in the ice tray groove. It does not indicate any trouble.
●
Ice naturally becomes small or sticks mutually if ice is stored for a long term.
●
Do you open the door frequently or store a large amount of food at a time? As a result, temperature
in the refrigerator rises and stored ice becomes small or sticks together.
●
The door or the drawer compartment may not temporarily have been closed completely.
●
Small ice may be made if only a small amount of water remains in the water supply container.
ψ
Add water until water level reaches to the "Container-full line" of the water supply container. ( Pg. 16)
●
Ice stuck together may be made if the amount of water supplied to the ice tray is not even.
Add water until water level reaches to the "Container-full line" of the water supply container. ( Pg. 16)
●
If the ice tray is damaged, ice may not be easily separated from the ice tray and ice stuck together
may be made. If same trouble occurs many times, consult your dealer and replace the ice tray.
●
It is because the fine air bubble in water is contained in ice.
ψ
It does not indicate any trouble.
●
Did you use mineral water to make ice?
ψ
Mineral contained in water may freeze and become white impurity in ice.It may remain after thawing
in water, but it is harmless.
●
Is the "
氷の大きさ
" lamp illuminated?
ψ
Ice tray frame cannot be drawn while making ice with the Automatic ice maker. Turn off the "
氷の大
きさ
" lamp.
If the lamp starts flashing, wait 20 seconds until the lamp is turned off and draw the frame after that.
( Pg. 23)
Ice cannot be
made at all.
It takes a long time
to make ice.
There is no ice in
the ice tray.
Stored ice rounds
Ice sticks together.
Small ice is made.
Ice stuck together
is made.
There is white
impurity in ice.
Ice tray frame
cannot be drawn
Projection is
generated on ice.
It smells strange
●
Do the water supply container and/or water filter become dirty? or Does ice become old?
ψ
Wash them once a week to prevent "slime" and/or "fur". ( Pg. 22)
●
Chlorine may strongly smell because chlorine in tap water is condensed.
●
Is any food which strongly smells stored without any wrapping?
ψ
The deodorizing function cannot completely remove all smells.
Seal that kind of food with plastic film etc. to store it.
●
This smell occurs because a lot of plastic parts are used in the refrigerator, but the smell decreases
gradually while cooling.
Ice smells
It smells in the
refrigerator
It smells like
plastic
Please check. This is the cause.
When this happens
Refrigerator does not cool
●
Does any food or package caught in the door prevent the door from closing completely?
ψ
Check that there is not any space between the door seal and its contact surface
when the door is closed.
●
Is food squeezed in? or Is a large amount of food put in at a time?
ψ
Make sure that any food does not protrude beyond the storage height limit of each
compartment, and do not store the amount of food that may prevent the door from
opening and closing.
ψ
Allow clearance between each food in each compartment.
●
Are Upper Freezer case and Slimline slide case installed correctly?
ψ
Install them correctly. ( Pg. 21)
●
Refrigerator may not fully cool according to the installation place, the clearance around it and the
surrounding conditions.
ψ
Check whether it has been installed correctly. ( Pg. 8)
●
Refrigerator may not cool fully when the temperature setting is "
弱
".
ψ
Switch the temperature setting of the compartment where it does not fully cool to "
中
" or "
強
".
●
Does the temperature around the refrigerator become high due to a seasonal factor (ex: using in summer)?
ψ
Switch the temperature setting of the compartment where it does not fully cool to "
強
".
●
Temperature in the refrigerator rises little by little while its door is open. If opening/closing the door
frequently or leaving the door open for a long time, temperature cannot easily lower.
ψ
Reduce the number of times of opening and closing the door or open/close the door quickly.
Frost and/or dew occur
●
The door or the drawer compartment may not temporarily have been closed completely.
ψ
Check whether the drawer compartment or the door has been closed completely after closing them.
●
The door may be opened/closed frequently or door may have remained open for a long time.
ψ
Reduce the number of times of opening and closing the door or open/close the door quickly.
●
Dew may adhere to the those parts when the indoor humidity is high (ex: rainy day).
●
Frost and/or dew may adhere to the refrigerator interior or the door frame when the warm outside air
comes in contact with those parts.
ψ
Wipe off with a dry cloth.
●
The humidity in the Vegetable Compartment is higher than other compartments.
(To prevent
vegetables drying and to make them last longer)
ψ
If it is undesirable that dew adheres to the stored vegetables, wrap them with the plastic film.
●
It is recommended to wrap the juicy food with plastic film etc.
●
If water drops and/or frost adhere to those places, wipe off them with a dry cloth.
Frost and/or dew adhere
to the refrigerator
interior or the frame of
the drawer compartment.
Refrigerator does
not cool.
Frost and/or dew
occur.
Ice cream becomes
soft.
Dew adheres to the outside
of the refrigerator (exterior,
door seal, door and drawer
compartment etc).
Dew condensation
occurs in the Vegetable
Compartment.
Water drops and/or frost
adhere to the inside
and/or the surrounding
of the Chill room.
Refrigerator cools overly
●
"
強
" is selected in the temperature setting.
ψ
Switch it to "
中
". ( Pg. 13)
●
The surrounding temperature is lower than 5°C.
ψ
Switch the temperature setting to "
弱
". ( Pg. 13)
●
Do not place any food in front of the cold air blowout port.
Refrigerator cools overly
Foods freeze
Door is not in a horizontal state
●
Installation place may not be horizontal.
Left side or right side of the door may be slightly lower when the left or right leg is sunk in the floor
surface because of the soft floor material and the addition of food weight.
ψ
This does not affect the refrigerator performance. Adjust the refrigerator adjustable mount to keep it
level if you want to correct it. ( Pg. 8)
ψ
Lay the firm board which has more than 1cm thickness on the floor if the refrigerator itself inclines.
●
It is because air entered the Refrigerator Compartment is rapidly cooled and the pressure in the
Refrigerator Compartment temporarily lowers.
●
Another door may open for a moment by the wind pressure generated when closing one door
because cool air path connects each compartment.
Door is not in a
horizontal state
More force is required to
open the door immediately
after closing the door.
Another door opens
after closing one door.
There is a space
between the door seal
and its contact surface.
Check the storage state of food
Check the installation state
Check the temperature setting
Check the usage of the refrigerator
TROUBLESHOOTING
●
It takes time to cool in summer or when a lot of foods are stored.
ψ
It may take more than
4
〜
24 hours to cool fully immediately after installing.
●
When using for the first time, it takes time to make ice because ice making starts after
cooling fully.
It may take
more than 24 hours to make ice according to the amount of food and the
way of packing it.
ψ
Open/close the door quickly and/or minimize the number of times of opening and closing
the door.
ψ
Allow clearance between each food in each compartment.
Troubleshooting
