46
TROUBLESHOOTING
(CONTINUED)
When this happens
Action and Reasons
Wireless LAN
SSID or password for the
wireless LAN router are
unknown.
Refer to the instruction manual of the wireless LAN router. The password may be described as “Encryption Key” or “Security
Key” etc. depending on the manufacturer or the model of the wireless LAN router.
You want to use the
applications without
registering as a member.
Member registration is required to use the applications.
Register by the relevant application.
I want my family to login
using the same login ID.
Only one person can login simultaneously with one login ID.
Impossible to operate from
the smartphone
Operation cannot be
accepted.
Immediately after the other user operates, the operation from the smartphone is not accepted.
Wait a while and try again.
Make sure that the smartphone is connected to the wireless LAN or mobile phone lines.
If the unit is far from the wireless router, move the wireless router closer to the unit.
While “
” of the unit is blinking, wireless LAN connection cannot be established because communication is in progress.
Wait until it lights up.
Wireless LAN connection is not possible when “
” of the unit is off.
(
Refer to the below
“
” is lighting off)
Push notification cannot be
reached.
While “
” of the unit is blinking, the push notification cannot be reached because communication is in progress.
So, wait for a while.
Confirm that the notification of the application is set by “Setting” of the smartphone.
Confirm that the notification is set by “Notification Setting” of the application.
Pg.18
Want to suspend the push
notification.
Change the notification without setting by “Notification Setting” of the dedication application.
Pg.18
The operating status of
the unit is different from
the content of the push
notification.
Depending on the status of the server and the communication status of the unit and smartphone, the operating status of the
unit may be delay to be notified.
The status indicated by the
application is different from
the operation of the unit.
Depending on the status of the server and the communication status of the unit and smartphone, the indication of the
application may differ from the operation status of the unit.
“
” is blinking.
It becomes communication preparing status immediately after power on for the unit, and “
” blinks.
Wait a while until it lights.
“
” is lighting off.
If the pairing setting is incomplete, “
” does not blink.
Please do pairing setup.
Pg.12-14
Make sure that power on for the wireless LAN router. Refer to the instruction manual of the wireless LAN router and turn on
the power.
Make sure that the wireless LAN feature is set as “Yes”.
If it is set as “No”, it cannot be connected to the wireless LAN.
Pg.14
Contents of the instruction
manual differ from the
operation of the unit and
the application.
Contents of the description may differ due to unit software updating, the application updating, etc.
