Troubleshooting
Before you call for service, please check the following items:
The inside is smelling.
● Is the temperature set to “Coldest”?
nearby the cold air vent? It will be frozen if it is
is placed nearby the cold air vent.
● Has anything hot been placed in the refrigerator?
● Is the door opened and closed too frequently?
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Problem
Things to check
Instructions
Page
The refrigerator is noisy
● Is the refrigerator touching the wall?
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at all.
● Is the refrigerator plugged in properly?
●Check the fuse box for blown fuse
● Is the temperature set to “Cold”?
● Is the food stored too much?
The refrigerator does not get cold
Food in the refrigerator
compartment freezes.
The refrigerator does not get cold
enough.
● Do not install the refrigerator in a place where it
may come in contact with sunlight.
● Set dial of Temperature control to normal or coldest.
● Keep enough space between food.
● Should close the door firmly closed.
● Do not install the refrigerator in a place where it
may come in contact with heat sources.
● Make food cool enough before putting in the refrigerator
● Do not open & close the door too frequently.
● Should be install the refrigerator by following the
preparing instruction manual.
● Using food wrap or sealed containers.
or tripped circuit breaker.
● Is the refrigerator placed in the direct sunlight?
● Is the refrigerator placed near heat sources?
● Do you place food with moisture or vegetables
● Do you store food with odor without warpping it?
● Make sure the refrigerator is installed frimly.
● Is the door slightly opened?
● Set dial of Temperature control to normal or cold.
● Keep enough space between food,Do not block the
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cold air vent.
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If a door is shut, other doors
may open.
● The two compartments are connected
with an air duct.
When closing one of the doors, t
he ot
her door may be
opened by the air pressure throu
g
h the duct.
This is a normal phenomenon.
Does the refrigerator make any
abnormal noises (sound)?
● The sound like water flowing and bo
iling water is the
sound of the cooling liquid (refrige
rant)
.
● A creaking sound comes from th
e storage
compartment. It is the sound caused
by friction of
the parts due to temperature cha
n
ge.
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There are waving and / or
distortions on the door surface,
the side and the top surface of
●Slight waving and/or distortions are g
e
nerated in the
manufacturing process of the refrigerator.
They may be conspicuous according to the position of the
light source and/or the brightness etc.,
but there is no problem with the perfor
mance.
the refrigerator.
This is not a malfunction of the refrigerator:
Problem
Things to check
Instructions
Page
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The surface of the refrigerator
● The refrigerator is equipped with the d
ew prevention
and heat radiation tubes.
The back and side plates may be
heat
ed especially when
starting up or if the door is frequently opened and closed.
is hot.
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Operation sound lasts long.
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Annoying sound is generated
by the refrigerator.
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You may feel that the operation so
und is loud because the
compressor operates in high-speed under the
following conditions: the refrigerator does not cool fully
on the occasion such as using it for the first time,
opening/closing the door frequently, the surrounding
temperature is hig
h.
The sound becomes more quiet aft
er cool
ing fully.
The compressor operates at low speed at night, or during
long vacations or absence.
It is because the compressor operates in low-speed for
conserving energy
It is because the system changes the
operating power of
he refrigerator according to the temp
e
rature change.
Operation sound sometimes
becomes louder.
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