71
T
ro
ub
le
sh
o
o
tin
g
When this happens
Check Item
How to solve/repair
Fro
st
an
d/o
r d
ew
o
cc
ur
Frost and/or dew adhere
to the refrigerator interior
or the frame of the drawer
compartment.
Was the door or the drawer not temporarily shut completely?
Check that any food or package caught in the door, and then close it
completely.
The door may be opened/closed frequently or door may remain open for
a long time.
Open or close the door quickly, or reduce frequency of opening and
closing the door.
Frost or condensation may be formed when the warm air contacts with
inside the compartment or the door frame.
Wipe it off with a dry cloth.
Frost or condensation is formed on the wall or any part of the freezer
compartment due to the moisture in the air when the door is opened or closed.
No trouble
Wipe it off with a dry cloth.
Dew adheres to the outside
of the refrigerator (exterior,
door gaskets, door and
drawer compartment etc).
Dew may adhere to those parts when the indoor humidity is high (ex:
rainy day).
No trouble
Wipe it off with a dry cloth.
When the dew-proof heater is set to low, high humidity may cause
condensation on the iron partition, the door gasket or the door.
Cancel the settings of the condensation prevention heater.
Wipe it off with a dry cloth.
Pg.62
When the temperature is set to “
■■■
”, it may cause condensation
on the surface of the door.
Wipe it off with a dry cloth.
Please set the temperature to “
■■
”.
Dew condensation
occurs in the Refrigerator
Compartment.
Condensation may form on the wall and/
or around the cold air blowout port when
the door is opened and closed frequently
or the humidity is high around the
refrigerator.
No trouble
Wipe it off with a dry cloth.
Dew condensation
occurs in the Vegetable
Compartment.
The humidity in the Vegetable Compartment, among others, space for aero-care
zone is higher than in any other compartment. This is because it is necessary to
ensure optimal freshness of vegetables, which is not a malfunction.
When it is undesirable that dew occurs, wrap food and then store.
Water may drop into cases placed in the Vegetable Compartment due to
dew concentration.
Water may cause damage to food, so wipe off water with a soft cloth.
If the moisture unit is blocked by food bag or container, dew may be
formed in the space for aero-care zone.
Move the food bag or container blocking the moisture unit to other
locations.
Re
frig
era
to
r
co
ols
o
ve
rly
Refrigerator cools overly
Food freeze.
“
■■■
” is selected in the temperature setting.
Switch it to “
■■
”.
Pg.51, 55
The surrounding temperature is lower than 5˚C.
When the ambient temperature is low, the inside of the refrigerator may
cool overly. Switch the temperature setting to “
■
”.
Is it placed in front of the Cold Air Blowout Port?
Do not place any food in front of the cold air blowout port.
Do
or
is n
ot
in
a
ho
riz
on
ta
l s
ta
te
Door is not in a horizontal
state.
The installation site may not be level.
This does not affect the refrigerator performance. Adjust the refrigerator
adjustable mount to keep it level if you want to correct it.
Pg.46
Does the soft floor material sink in around the legs due to the weight of
stored items?
Lay a firm board which has more than 1cm thickness on the floor if the
refrigerator itself inclines.
More force is required to
open the door immediately
after closing the door.
It is because the air that entered the Refrigerator Compartment is rapidly
cooled and the pressure in the Refrigerator Compartment temporarily
lowers.
This is not malfunction.
Another door opens after
closing 1 door.
Another door may open for a moment by the wind pressure because cool
air path connects each compartment.
This is not malfunction.
Ab
no
rm
al
op
era
tin
g s
ou
nd
is
g
en
era
te
d
Annoying sound is
generated by the
refrigerator.
Does the floor bend?
Lay a firm board and then install the refrigerator thereon.
Pg.46
Does the refrigerator come in contact with the wall or furniture, etc.?
Install the refrigerator with clearance around it.
Does the leg cover come off?
Install it firmly.
Pg.46
You may feel that the operation sound is loud because the compressor
operates in high-speed under the following conditions: the refrigerator
does not cool fully on the occasion such as using it for the first time,
opening/closing the door frequently, the surrounding temperature is high.
The sound becomes soft after cooling fully.
When it is set to
“Freezer”
/
“Fridge”
/
“Quick”
, operation sound of the
compressor or the fan motor gets louder because of high-speed revolution.
This is not malfunction.
Operation sound lasts long.
It is because the compressor operates in low-speed for conserving energy.
This is not malfunction.
Operation sound sometimes
becomes louder.
It is because the system changes the operating power of the refrigerator
according to the temperature change.
This is not malfunction.
When other sounds such
as shown in the right
table are generated by the
refrigerator.
Sound like water flowing (trickling)
Sound like collision (tapping)
Sound like water boiling (bubbling up)
Sound like meat roasting (sizzling)
These sounds are caused when the refrigerant flows or water flows/
evaporates to remove frost.
This is not malfunction.
Sound like squeaking (cracking) (knocking)
This sound is caused because the parts squeaks when the refrigerator
temperature changes.
This is not malfunction.
Sound like something is caught (clacking)
Sound like roaring (honking)
Sound caused immediately after closing the door (booming)
These sounds are caused when the electric parts to control
the refrigerator temperature operates.
This is not malfunction.
Sounds caused by the Automatic ice maker
(zooming)
(rattling)
(clunking)
These sounds are made when ice is separated from the ice tray of the
auto ice maker or water is supplied to the ice tray. These sounds are also
heard every 2 or 3 hours when the water supply container is empty.
This is not malfunction.
To stop the sound, touch the
button to change it to
“Off”
.
Pg.57
Sound occurs sometimes (clacking)
This sound is caused when the refrigerator starts the operation to cool.
Re
frig
era
to
r
be
co
m
es
h
ot
The side of the refrigerator
becomes hot. Hot air comes from
the bottom of the refrigerator.
Hot air may come from the bottom of the refrigerator to exhaust the heat
generated when the cooling device operates.
The temperature may rise to 50 – 60 ˚C immediately after installation or
during summer.
It does not pose safety or performance problems, but avoid touching it.
Dew condensation
