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Limited Warranty for USA Customers Only
FOR HITACHI MODELS STARTING WITH “CM”:
Hitachi America, Ltd. warrants our “CM” Hitachi CRT color monitor models to be free
from defects in material and workmanship for 36 months from the date you purchased it
if your purchase was made prior to 1/31/01 or 60 months if your purchase was made
after 1/31/01 from your authorized Hitachi America,Ltd. monitor dealer. If you purchase a
Hitachi “CML” Liquid Crystal Display (LCD) color monitor, Hitachi provides a warranty of
36 months for the panel and 12 months for the backlight if purchased before 1/31/01 or
36 months for both panel and backlight if purchased after 1/31/01. In the event of a
defect during this 12 month, 36 month or 60 month period, Hitachi America, Ltd. will, at
its option, repair or replace the monitor at no charge except as set forth below. If owner
cannot provide proof of purchase, the warranty period will start to run from the date of
manufacture.
FOR HITACHI VALUE LINE MODELS STARTNG WITH “V”:
Hitachi America, Ltd. warrants our Value line “V” series of color monitors to be free from
defects in material and workmanship for a 36 month period from the date your purchase
was made from an authorized Hitachi America, Ltd. monitor dealer. In the event of a
defect during the first 12 months, Hitachi will, at its option, repair or replace the monitor
at no charge except as set forth below. From the 13th month through the 36th month
after purchase, Hitachi will provide parts ONLY free of charge through its Authorized
Monitor Service Center. All additional charges – INCLUDING ANY & ALL
MANDATORY LABOR CHARGES TO REPLACE ANY COVERED PARTS – will be your
responsibility.
You will be responsible for paying Hitachi’s authorized service center directly for all labor
and associated shipping charges.
FOR ALL HITACHI MONITORS:
Hitachi America, Ltd. may repair your monitor with new or reconditioned parts or replace
it with a new or reconditioned monitor of the same or similar kind, and any replaced
monitors or parts become Hitachi America, Ltd.'s property.
Exclusions from this warranty:
It is normal for Cathode Ray Tube (CRT) monitors and
LCD display backlights to decrease in brightness as they age. This is a natural process
in CRTs & LCDs due to the degradation of the LCD backlight and the degradation of the
CRT phosphors that create the image and is not covered by this warranty. THIS
WARRANTY EXCLUDES DECREASED IMAGE CLARITY OR REDUCED
BRIGHTNESS DUE TO NATURAL AGING OF THE MONITOR/DISPLAY. IN
ADDITION,THIS WARRANTY DOES NOT COVER PHOSPHOR BURN. Phosphor burn
can occur when a monitor is left with one static image for extended periods of time during
which the image may become burned into the phosphors.
This limited warranty does not cover damage occurring in shipping or in storage after you
purchase the monitor or damage caused by abuse, accident, disaster, misuse,
mishandling, mispackaging or shipping, improper installation, unauthorized repair or
modification, or failure to follow the manufacturer's instruction with respect to the proper
handling, operation, installation, service and maintenance of the monitor. This warranty is
