3WPL083821
21
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f
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Error Codes
Code
Description
Possible Cause
Solution
C01
Water is not
supplied.
●
Water tap may not be turned on.
●
Water inlet
fi
lter may be clogged.
●
Water line or water hose may be frozen.
●
Water supply may be cut off.
Check water tap, water
inlet
fi
lter, water line and
water hose.
C02
Water is not
drained.
●
Drain hose or drain pump may be clogged.
●
Drain hose may be kinked or frozen.
●
Drain hose may not be set correctly.
●
Height of the drain outlet may be too high.
Check drain hose, drain
pump and drain outlet.
If C02 still appears after
removing the possible
cause, please contact
your local service center
for repair.
C04
Spin cycle does
not function.
●
Clothes may be imbalanced in the drum.
●
You may be washing only one heavy item
such as a cotton blanket or jeans, or small
items in a laundry net.
●
You may be washing too many large items
such as bed sheets.
●
The washing machine may be installed on
a slanting
fl
oor or may not be level.
●
You may be washing waterproof or anti-
slip treated items.
Page 9 : Before You Start Washing
(Sorting the laundry)
Add a few clothes to the
drum. (Spinning only
one item may result in
imbalance.)
C08
Door lock does
not function.
●
The door may be open.
●
The door may not be closed completely.
Check the door and close
fi
rmly.
C09
Door unlock does
not function.
●
Laundry may be exceeded 8.5 kg and door
is pushed from inside.
Switch power off and
press the door to close
tightly. Hold that position
and switch power on, and
wait until the door lock is
released.
C14
Malfunction of
vibration sensor
●
There may be other appliances that generate
electrical noise near the washing machine.
Move the appliances away
from the washing machine.
C18
Spin cycle does
not function.
●
The drain hose may not be set correctly.
●
There may be too much foam in the drum.
Same as in C02 & C20.
C19
Over loaded
●
Laundry may exceed rated capacity.
See page 14 for max.
load of each program.
C20
Drum does not
rotate.
●
There may be too many clothes.
●
Clothes may be tangled.
●
There may be too much foam in the drum.
●
The power cord may be extended too far.
●
There may be other equipment connected
to the same power socket.
To eliminate the
excessive foam, switch off
the washing machine and
wait for about 30 mins,
then switch on again
and select Rinse & Spin
without adding detergent.
C30
Water
fl
ows out
from drain hose
while washing.
●
Drain hose end is set lower than 60 cm.
See page 23 for proper
height on drain hose
setting.
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