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After-sales service of HISS  products is strictly implemented in 
accordance with Consumer Rights Protection Law of the PRC and 
Product Quality Law of the PRC. The contents are as follows:
Warranty period:
1. Within 7 days from the date of receipt, if the product fails and 
causes obstacles to use, it can be returned or exchanged free of 
charge after testing by HISS after-sales service center.
2. Within 8-15 days from the date of receipt, if the product fails and 
causes obstacles to use, it can be exchanged or repaired free of 
charge after testing by HISS after-sales service center.
3. Within 12 months from the date of receipt, if the product fails and 
causes obstacles to use, it can be repaired free of charge at the HISS 
authorized service station after testing by the HISS after-sales 
service center. If it needs to be repaired on-site, it must pay a certain 
fee.
Tip: It is recommended to keep the package for at least 30 days after 
receipt because special packing is used during transportation to 
ensure safety.
Non-warranty Ordinance:
1. Unauthorized maintenance, misuse, collision, water intake, 
accident, incorrect use of accessories; 2. Over the warranty period; 3. 
Damage caused by force majeure such as earthquake, fire, flood; 4. 
Intentional damage.

User Name

Address

Phone NO.

Maintenance date

Maintenance 

Station and Staff

Fault Description

and Processing

Product Name

Serial Number

Pruchase Date

Product Maintenance Record

Maintenance Record

Special reminder: Please keep this voucher as the basis of 

after-sales service.

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Содержание HCB2-A

Страница 1: ...User manual KEEPING YOU SAFE...

Страница 2: ...quantity Lock Power Adapter Battery type Sa rst HCB1 A1 Length 250mm x Width 400mm x Height 300mm 11 kg 2 4G Wi 5G is not supported APP remote control ngerprint access 1 main user 9 sub users 4 ngerpr...

Страница 3: ...the box Align holes on the wall and drive in the expansionbolt outer diameter 10mm need to buy separately 02 Start to use Step 1 Plug in the power In Sa rst s factory setting press the button can open...

Страница 4: ...up default optional all you can add other groupings in group management and click nish Equipment information Exit Equipment type Number OS01 8679 Have been connected to WiFi Binding device Change the...

Страница 5: ...inding device Exit Finished Name Please input the device name Control password Please enter control password Group Please set groups Users Setting Uselog Alarmlog Remote open Electric Network 4G Doorn...

Страница 6: ...closing the door make sure to give the door 2 seconds to close and check whether the app display door close successfully Use APP s remote control to open the door press Remote open in the control page...

Страница 7: ...Enter the registrated user name in the input box Click on search to nd this user 5 Click OK and enter the control password of main user to complete the procedure 6 if Main user want to delete a subus...

Страница 8: ...s connected to power and in normal operation condition Green light shining Green light shines rapidly with the beep sound means door is opened properly Waiting user to add ngerprint Yellow light on De...

Страница 9: ...device If restarting doesn t x the problem Please delete the ngerprint by the APP and add a new one Q4 What to do when remote control is not opening the door When the device is in power by battery To...

Страница 10: ...obstacles to use it can be repaired free of charge at the HISS authorized service station after testing by the HISS after sales service center If it needs to be repaired on site it must pay a certain...

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