Tr ou ble sh oot in g
No pow er
1. I f t he player has not been used for a long
per iod of t im e t he bat t er y m ay be em pt y. Please
char ge t he player befor e use.
2. Slide t he Pow er On/ Off but t on t o ‘ON’.
No sound
1. Check w het her t he volum e is set t o 0.
2. Check w het her t he earphones is good or if it
is connect ed pr oper ly w it h t he player.
3. Check w het her t he player has m usic files
st or ed and if t he for m at is MP3 or WMA.
The language of t he
screen is garbled
Reset t he language as needed
Unable t o dow nload
files
1. Check w het her t he USB cable is dam aged
and PC and player are connect ed properly.
2. I f you have Win’98, you w ill need an
addit ional dr iver t o m ake t his player w or k.
3. Check w het her t he player ’s m em or y is full.
Need assistance? Please call us!
If you encounter any difficulties with this product, please visit our website at
www.hipstreetonline.com and review our support section or call us. Our representatives are
ready to help you with any questions about your product. We can guide you through
connections, first-time use, or any of the features. Just give us a call or send us an email.
Customer & Technical Support:
1-888-4KOBIAN
or
1-888-456-2426
Monday through Friday: 8:30am – 5:00pm EST
Email:
We want you to start enjoying your product right away!
