CARE AND CLEANING
Periodically it may be necessary to re-tighten blade to blade arm screws or blade arm to motor screws to prevent clicking or humming sound during operation. This is
especially true in climates with broad temperature and humidity ranges.
When dusting the blades, you must support the blade to prevent bending - no pressure should be applied to the blades. If you experience any flaws in the operation of
your fan, please check the following points.
©2019 Hinkley Lighting, Inc.
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hinkley.com
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15
TROUBLESHOOTING
PROBLEM
SOLUTION
FAN WILL
NOT START
FAN SOUNDS
NOISY
FAN WOBBLES
1. Check circuit fuses or breakers.
2. Check wall control LED indicator light. If LED is not illuminated when pushing a button, it is not transmitting a
signal. Please check power to wall control/circuit breaker and all electrical connections.
3. Assure there are no more than 2 fans operating on a circuit through the wall control. Assure that there are no
more than 12 fans operating on a circuit through an on/off wall switch or a breaker (not through a wall control).
4. Assure that the fan in within range of the WiFi (150 ft.) or wall control (30 ft.).
5. Check to assure only one fan is installed in the power circuit.
1. Allow a 24-hour "breaking-in" period. Most noise associated with a new fan will disappear during this time.
2. Make sure all motor housing screws are securely fastened.
3. Make sure the screws that attach the fan blade to the fan are tight.
4. Make sure your ceiling box is secure and rubber isolator pads are used between the mounting bracket and outlet
box.
1. Check that all blade and blade arm screws are secure.
2. If the blade wobble is still noticeable, interchanging two adjacent (side by side) blades can redistribute the weight
and possibly result in smoother operation.
3. Check to assure all dowrods to motor hardware and/or hanger ball are tight.
4. Make sure ceiling box is secure.
CAUTION:
Switch off power supply before carrying out any of these checks.
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