User Manual of Portable Video Recorder
43
FAQ
The device cannot start up.
Possible Reasons:
a)
The battery has not been installed on the device.
b)
The battery is out of power
Solutions:
1.
Install the battery on the device.
2.
Connect the power adapter to the device.
3.
After connecting the device to the power adapter, wait for the icon of charging battery which will be displayed on the
screen. And then long press the Power button to start up the device.
There is no audio in record files.
Possible Reason:
The recording stream is set as Video Stream.
Solution:
Set the recording stream as Video & Audio Stream.
Failed to start the two-way audio with platform.
Possible Reasons:
a)
The network signal is unstable.
b)
The two-way audio function of the device has been enabled by other client.
Solutions:
1.
Move the device to places where the network signal is available.
2.
Try it again after the two-way audio of the device stopped.
The voice heard on the device side is small.
Possible Reasons:
a)
The volume of the audio output on the device side is low.
b)
The volume of the microphone on the platform side is low.
c)
The headset is broken.
Solutions:
1.
Adjust the volume of the audio output on the device side.
2.
Adjust the volume of the microphone on the platform side.
3.
Replace the broken headset.
The SD card cannot be detected.
Possible Reasons:
a)
The SD card is damaged.
b)
The file system in the SD card is damaged.
Solutions:
1.
Insert the SD card to the card reader and then connect it to the computer. If you cannot open the storage space of SD
card, replace the damaged SD card.
2.
Back up the data stored on the SD card and then format it.
