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DS-KH9510-WTE1 Video Intercom Indoor Station User Manual 

 

UM DS-KH9510-WTE1 Video Intercom 031821NA 

© 2021 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. 

About this Manual 

The Manual includes instructions for using and managing the Product. Pictures, charts, images and all 

other information hereinafter are for description and explanation only. The information contained in the 

Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the 

latest version of this Manual at the Hikvision Website (https://www.hikvision.com/)

Please use this Manual with the guidance and assistance of professionals trained in supporting the 

Product. 

Get the latest Manual and related software from the official Hikvision Website (http:// www.hikvision.com). 

Product 

Model 

Network Indoor Station 

DS-KH9510-WTE1 

 

Trademarks 

 

and other Hikvision trademarks and logos are the properties of Hikvision in various 

jurisdictions. 

Other trademarks and logos mentioned are the properties of their respective owners. 

Disclaimer 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS 

HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH ALL FAULTS AND ERRORS.” HIKVISION 

MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, 

SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR 

OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR 

INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS 

INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON 

BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH 

THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS. 

YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION 

SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES 

RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; 

HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. 

YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY 

RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE 

RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD 

PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA 

PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, 

INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR 

PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR 

EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES. 

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER PREVAILS. 

 

 

Содержание DS-KH9510-WTE1

Страница 1: ...DS KH9510 WTE1 Video Intercom Indoor Station User Manual ...

Страница 2: ...O EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING AMONG OTHERS DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF DATA CORRUPTION OF SYSTEMS OR LOSS OF DOCUMENTATION WHETHER BASED ON BREACH OF CONTRACT TORT INCLUDING NEGLIGENCE PRODUCT LIABILITY OR OTHERWISE IN CONNECTION WITH THE USE OF THE PRODUCT EVEN IF HIKVISION H...

Страница 3: ... if not avoided will or could result in death or serious injury Caution Indicates a potentially hazardous situation which if not avoided could result in equipment damage data loss performance degradation or unexpected results Provides additional information to emphasize or supplement important points of the main text Safety Instruction Warning All the electronic operation should be strictly compli...

Страница 4: ...ts Keep all packaging after unpacking them for future use In case any failure occurs you need to return the device to the factory in the original packaging Transportation without the original packaging may result in device damage and lead to additional costs Improper use or replacement of the battery may result in explosion hazard Replace with the same or equivalent type only Dispose of used batte...

Страница 5: ...o which the receiver is connected Consult the dealer or an experienced radio TV technician for help This equipment should be installed and operated with a minimum distance of 7 9 20 cm between the radiator and your body FCC Conditions This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference This device mu...

Страница 6: ...io transmitter may operate using only an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that necessary for successful communication Conformément à la réglementation d Industrie...

Страница 7: ...om 12 Disarm Your Room 12 Arming Mode Settings 13 Information Management 14 3 Remote Operation via Mobile Client 15 Set up Mobile Client 15 Set Up Device via Mobile Client 15 Remote Operation 16 4 Remote Operation via the Client Software 17 Call Indoor Station 17 Receive Call from Indoor Station Door Station 17 View Live Video of Door Station and Outer Door Station 18 View Call Logs 18 Release Not...

Страница 8: ...ge password set ring parameters etc Elevator Control Tap to call the elevator Management Center Tap to call the center Scene Mode Settings You can change modes to arm disarm the zone Elevator control management center and alarm functions are disabled by default Tap Settings Preference to enable the functions Buttons Introduction There are four buttons on the front panel of the indoor station witho...

Страница 9: ...s 1 Tap Call to enter the contact list page Figure 2 Contact List 2 Tap to pop up the contact adding dialog Figure 3 Add Contact 3 Enter the contact name and room no If you check Add as VoIP Contact enter the contact name and the phone number of VOIP account for the standard SIP protocol Up to 200 contacts can be added 4 Tap OK to save the settings ...

Страница 10: ...ll the indoor extension via your indoor station and vice versa If you have installed more than two indoor extensions you can also call the indoor extension from the indoor extension Call Indoor Extension from Indoor Station Enter 0 indoor extension No on the indoor station to start calling thetarget indoor extension Call Indoor Station from Indoor Extension Enter 0 0 on the indoor extension to cal...

Страница 11: ...g page Figure 5 Call Logs 2 Tap a piece of call logs in the list to call back Indoor extension does not support this function The indoor station saves call logs from door station outer door station management center and other indoor stations Hold a piece of call logs and tap Delete Logs to delete Tap Clear to delete all pieces of call logs Live View On the live view page you can view the live vide...

Страница 12: ...nter the live view page of network cameras Arm Disarm The indoor station has four scene modes sleeping mode stay mode away mode and custom mode You can arm or disarm your room in each scene mode manually The selected scene mode will be displayed on the main page of the indoorstation Create an Arm Disarm Password first Arm Room Select arm mode to arm your room Steps 1 Tap Settings Shortcut Settings...

Страница 13: ...lly Arming status page and zone settings page are hidden by default You should enable the alarm function first 2 Tap Settings Scene Settings to enter the arming mode settings page 3 Tap Stay Mode Away Mode Sleeping Mode or Custom to enter the page Figure 7 Arming Mode Settings 4 Arm the selected zone Zones are configurable on the arming mode page 24H alarm zone including smoke detector zone and ga...

Страница 14: ...og and capture log on information management page Tap Message to enter the information management page You can view the message locally or from the mobile client The following takes the alarm log page as an example Figure 8 Alarm Logs Delete Hold an item and select to delete it Clear Hold an item you can clear all logs Indoor extension supports only alarm log and capture log ...

Страница 15: ...gure 9 Hik Connect Link 2 Launch the mobile client and follow the on screen instructions to register a user account 2 Start the mobile client and log in to the mobile client Set Up Device via Mobile Client To operate the indoor station normally add the device to the client Steps 1 On the client home page tap Add Device 2 Scan QR code of the device to add The QR code is printed on the label on the ...

Страница 16: ...e sure your mobile phone has been connected to the same Wi Fi or your device has been connected to the mobile phone hotspot 1 Tap Add 2 When the client displays Adding Completed tap Next and edit the device name to save Remote Operation You can realize certain functions of the indoor station via Hik Connect including but not limited to live view via linked device and edit device name Live View Tap...

Страница 17: ... the selected resident Figure 10 Calling Indoor Station 3 After being answered you will enter the In Call window Click to adjust the volume of the loudspeaker Click Hang Up to hang up Click to adjust the volume of the microphone One indoor station can connect with only one client software You can set the maximum ring duration from 15s to 60s and the maximum speaking duration from 120s to 600s via ...

Страница 18: ...e set from 120s to 600s via the Remote Configuration of indoor station The maximum speaking duration between door station and client can be set from 90s to 120s via the Remote Configuration of door station View Live Video of Door Station and Outer Door Station You can get the live view of the door station and outer door station in the Main View module and control the door station and outer door st...

Страница 19: ...ng or speaking duration Figure 12 Call Log 3 Optional Click the icon in the Operation column to re dial the resident Release Notice You can create different types of notices and send them to the residents Four notice types are available including Advertising Property Alarm and Notice Information Steps 1 On the main page click Access Control Video Intercom to enter the Video Intercom page 2 Click N...

Страница 20: ...t and select the notice type 6 Optional Click View to add a local picture to the notice Up to six pictures in JPG format can be added to one notice The maximum size of one picture is 512 KB 7 Enter the notice content in the Information field 8 Optional You can also click Clear to clear the edited content Up to 1023 characters are allowed in the Content field 5 Click Send to send the edited notice ...

Страница 21: ... call status as Dialed Received or Missed or select All to search logs with all statuses Device Type Click to show the drop down list and select the device type as Indoor Station Door Station Outer Door Station or Analog Indoor Station or select All Devices to search logs with all device types Start Time End Time Click to specify the start time and end time of a time period to search the logs 4 Op...

Страница 22: ...he matched notice Type Click to show the drop down list and select the notice type as Advertising Information Property Information Alarm Information or Notice Information or select All to search notices with all types 4 Optional Click Reset to reset all the configured search conditions 5 Click Search and all the matched notices will display on this page 6 Check the detailed information of searched...

Страница 23: ...vice communication matrix The matrix contains all Hikvision access control and video intercom device communication ports Figure 17 Communication Matrix QR Code Device Command Scan the following QR code to get the device common serial port commands The command list contains all commonly used serial ports commands for all Hikvision access control and video intercom devices Figure 18 Device Command Q...

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