although many of our customers frequently beat these range estimations. Heavier bikes with big tires like the
Revolution might achieve closer to 25 Wh/mile in the real world in perfect conditions.
If you are not getting the range, there are many factors at play. If you are a heavier rider, it will adversely
affect your range. If you do a lot of starting/stopping on your ride, your range numbers will plummet since
accelerating takes the most juice out of the battery. If you are riding on hills or rough terrain, you will
decrease your range number as the system will draw much more battery juice under these circumstances.
Solution:
To test your maximum range, see if you can plan out a flat (or mostly flat) route, fully charge you
battery, and set your bike computer to 4 amps to determine how far you can go! Riding with
maximum amps on your power system will decrease range since the motors will always want to use
that available extra power!
If you are still not getting within 20% of the estimated range, please send battery back for inspection
so we can test to see exactly what your battery is outputting.
The situations described above are the most common problems people ask about. Most of the time, 90% of
the problems can be fixed by watching the video from the first paragraph (section 1) of Troubleshooting. If
you have tried the remedies offered by these videos, and have followed the instructions of section 2 above,
and still cannot get your bike to function properly, give us a call and we can get help get you going. Our
service phone number is (818) 233 7600 or you can always email us at
.