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5. Malfunctions and possible causes
4. Operation
The Easys opens refrigerator doors automatically through a pushing motion on the door.
• Once you have connected the system to the electricity supply, close the refrigerator door.
• Wait for six seconds until an acoustic signal sounds twice.
• Pressing on the door it opens for 4-8 seconds.
• Open the refrigerator door fully by reaching behind with your hand.
• The refrigerator door should not be closed until at least 4-8 sec after the opening process. The door must always be closed by hand.
• Do not close the refrigerator door with excessive force.
Malfunction
Cause
Remedy
Refrigerator door does not open
Duration of pressure on the refrigerator door too
short
Increase duration of pressure
Duration of pressure on the refrigerator door too
long
Reduce duration of pressure
Hardly any give when pressing, stroke to small
(tolerance plates not installed?)
Check tolerance plates, install if necessary
Door opening to small
Install tolerance plates
An object is obstructing the refrigerator door
Remove object
No power at socket outlet
Check fuse / switchable socket outlet. If necessary,
consult a qualified electrician
Power supply unit faulty
Contact Customer Service
System is being operated too quickly in succession Wait between actions approx. two seconds
Trigger pressure applied to the refrigerator door is
too low
Increase trigger pressure against the refrigerator
door
Easys beeps:
3x, pause, 3x
(beep beep beep ----- beep
beep beep)
Short term power outage during the opening
process
Once the power outage has been remedied, the
Easys works again (2x beep)
2x, pause, 2x, pause, 2x
(beep beep ----- beep beep
----- beep beep)
Refrigerator door overload detected:
An object is obstructing the refrigerator door
Remove object
Low pressure in the refrigerator
Wait approx. two minutes, then a beep sounds
twice, Easys is working again
5 x
(beep beep beep beep beep)
Motor protection is active, due to multiple
overload of the motor
Wait approx. two minutes, then a beep sounds
twice, Easys is working again
X times (continuous beeping)
(beep ---- beep ---- beep
---- beep ---- beep ----
beep…)
Communication disturbance within the Easys
Contact Customer Service
Refrigerator door does not close
Push-out rod is not in the home position
Wait with open door for 4 - 8 seconds.
Push-out rod is in the extended position, due to
long continual power outage
Remove the push-out rod:
• Turn the push-out rod 1/4 turn clockwise and pull
it out
• Close the refrigerator door (ensure that renewed
opening of the refrigerator door is possible)
• Once the power supply has been reestablished, open
the refrigerator door by hand
• Within the time the door is open, insert the push-out
rod as far as possible into the opening
• Close the refrigerator door
• Apply pressure to the refrigerator door
• Within the time the door is open, tighten the
push-out rod by turning it anticlockwise through 90
degrees
Refrigerator door does not open (noises audible)
Push-out rod missing (because previously
removed)
Install the push-out rod
During start-up, no acoustic signal audible (2x beep) No operating voltage present
Instruct a qualified electrician to check fuse /
switchable socket outlet
Power supply unit faulty
Contact Customer Service
Plug connector between power supply unit and
Easys incorrect
Correct plug in connector
Refrigerator door is not closed
Close the refrigerator door and wait approx. six
seconds
Hettich Marketing- und Vertriebs GmbH & Co. KG · Gerhard-Lüking-Straße 10 · 32602 Vlotho · T49 5733 798-0 · www.hettich.com
