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HERDEGEN SNC 

2, Rue Freyssinet 

77500 CHELLES-FRANCE

User’s Manual - Mode d’emploi - Gebrauchsanweisung - 

Ref 680010

Revised 21/09/2016

Please 

read these safety instructions carefully 

before use, and keep them for future 

question. 

1. Safety indications    

                                                               

 

ALWAYS consult with your physician or supplier to 

determine proper adjustment and use of the device.

 

Don’t store outside and don’t let under the sun (Beware: 

don’t let the product in a car in case of high outside 

temperature !!).

 

Store  in  a  dry  room  in  a  flat  position  to  prevent 

deformating, stretching and tearing.

 

Store away from sharp objects and pointed edges to 

prevent tears and punctures.

 

If stored below 15°C, unpack the heel protector and 

expose it for 30 minutes in a room with a temperature 

> 15°C.

 

Transport flat pads to avoid tears and punctures.    

 

Look for cracks in foam base before use.

 

Before using the heel protector, make sure that the 

surface where you will place it, doesn’t have sharp or 

pointed edges which could destroy the foam base.         

 

Don’t use in extreme temperature conditions (above 

38°C or 100°F or below 0°C or 32°F). 

 

No modification must be made to this device.

 

ALWAYS check if the heel protector is properly and 

securely positioned in place before using.

 

In case you didn’t use your heel protector for a long 

time, let it checked by the technical staff, before using.

 

ALWAYS observe the weight limit on the labelling of 

your product. 

 

Use only as a heel protector and in a proper way: don’t 

knee or step on the product.                      

 

If your skin develops redness, discontinue the use of 

the heel protector immediately and consult your doctor 

or therapist. 

 

Follow the advice of the professional who prescribed 

this medical device, respect duration and frequency of 

use.

 

In case of discomfort consult your professional.

2. Indication

It is easier to prevent pressure ulcers than to treat them. 

Bedsores can be avoided by changing frequently lying or 

seating positions to avoid stress on the skin and to minimize 

the risk of pressure on vulnerable bony areas. Other 

strategies include skin care, regular skin inspections and 

good nutrition.

Using a gel or foam support can help relieve pressure and 

make sure that the body is correctly positioned in the chair. 

3. Description and Fitting instructions

The heel protector is a contoured moulded visco-elastic 

foam support. The foam increases the contact surface 

and maximizes pressure relief. The heel protector‘s shape 

ensures a good posture of the leg and completely offloads 

heels. 

This heel protector is delivered with a polyurethane cover. 

Hook and loop closure.

 Viscoelastic foam is a «slow recovery» foam. During 

compression, the foam progressively conforms to the shape 

of the body, and after the weight is removed, the foam slowly 

reassumes its initial shape.

It also reacts to body temperature and ambient temperature, 

softening with heat and more easily adjusting to body 

contours. 

Foam has following characteristics:

 

Micro perforated cells bounce slower, better 

viscoelasticity.

 

Air circulates through the foam.

 

Viscoelasticity remains constant over a wide 

temperature  range.  Pleasant  touch  due  to  very  fine  cell 

structure.

 

Low emission and low odor foams.

Ask your technical staff how to install the cushion. 

4. Washing instructions

To clean Cover:

Remove the cover from the cushion. Cover is machine 

washable  at  30°C.  Dry  flat  and  away  from  any  source  of 

heat. Do not use detergent or bleach, do not autoclave. 

To clean Cushion:

Remove the cover, then wipe lightly with a damp cloth. Do 

not use soap and do not submerge in water. After cleaning 

make sure to wipe dry and air dry the heel protector before 

using. Re-install the cover over the heel protector.

5. Composition

Polyurethane CosyPUr viscoelastic foam developped by 

BASF. Cover is made of polyurethane.

6. Disposal

Dispose of this product in accordance with your regional 

waste disposal regulations.

7. Technical specifications

This product has a 2-year warranty, from the date of 

purchase, against any manufacturing defect.

This product is biocompatible.This product is CE certified.

Dimensions: 50*22*16cm, weight: 1.32kg, max. user‘s 

55cm

22cm

16cm

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