MY21H02 - 12_1.0_19.10.2020
41
Operation
6.4
Error messages
6.4.1
Error message display
Parts of the electronic drive system are
permanently monitored during use and charging.
If an error is detected, the error code detected
appears on the display screen.
Press any button on the control panel to switch the
display screen back to the default screen.
Code Description
Method of resolution
10
Low battery voltage
(<27 V)
Charge battery with
battery charger.
11 Excess
battery
voltage
(> 45 V)
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
12
Battery discharge
detected
Charge the battery.
20
ADC test failed
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
21
Unlikely temperature
detected by the upper
side sensors
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
23
Unlikely temperature
detected by the lower
side sensors
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
24
Voltage drop of 12 V
detected (<11 V)
Charging the battery
25
Excess current in
motor (>24 A)
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
26
Reset detected in two
unknown systems
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
30
Communication error
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
31
Light: Low output
voltage/fault detected
Check cables and
connectors on all the
electric drive system
components.
Table 27: List of display screen error messages
40
The measured current
exceeds the maximum
permitted level (20 A)
Reduce the load on the
motor by pedalling less or
reducing the levels of
assistance.
41
Hardware overcurrent
protection active
Reduce the load on the
motor by pedalling less or
reducing the levels of
assistance.
42
Error detected in the
angled sensor
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
43
The measured current
does not fall beneath
the max. permitted
value (2 A) after motor
assistance
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
44
Max. temperature
exceeded
Reduce the load on the
motor by pedalling less or
reducing the levels of
assistance.
45
Angled sensor reset
detected
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
46
No motor movement
detected, although
current measured
(>2 A)
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
60
HMI CAN timeout
message detected
Check cables and
connectors on all the
electric drive system
components.
70
Torque sensor reading
outside the permitted
range
([230 ... 450 HZ])
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
71
Pedalling rate sensor
short circuit
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
72
No signal from the
torque sensor
1
Re-start the system.
2
Contact your specialist
dealer if the problem
persists.
Code Description
Method of resolution
Table 27: List of display screen error messages
