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Specifications
Frequently Asked Questions
not over 120℃, and you can close the bed above 100mm.
3. The model not stick on the platform ?
Please
paste
masking
paper
or
Kapton
on
the
platform
,
or
the
nozzle
is
too
far
away
from
the
platform, or the bottom of the model is not flat.
4
.
No
or
less
silk
coming
on
the
first
layer
?
The
distance
between
nozzle
and
platform
is
too
small
,
or
the
filament
has
not
been
sent
to
the
nozzle
.
5. Why nozzle is not spit silk ?
The
filament
is
not pressed or too tight, or print temperature is too low, or the
filament feeder not working.
6
.
How
to
prevent
model
become
warped
?
Increase hot bed temperature or use Kapton, or change platform adhesion
type to Raft, or cover the baffle, or reduce indoor ventilation.
7
.
How
far
from
nozzle to platform appropriate ?
Distance
should
be
0
in
theory
,
but
there
is
no absolute flat platform, so the
distance -0.1mm. Finally, with the actual printing effect as the
standard, too close will lead to a silk blocked, too far will cause the model not
stick on the platform.
8
.
How
to
determine
whether
the
temperature
is too high ?
PLA
temperature
is
too high will appear liquefaction
,
ABS
will
be
the
carbide
,
that
will
block
the
nozzle
.
9
.
What
reasons
will
causing
nozzle
blocked
?
Filament are impurities or print environment dust too much, bad of thermal
conductivity between the nozzle and the heating block.
10
.
Model
surface
is
loose
with
crack
?
The
layer
is
too
high
or
the
printing
speed too fast, nozzle temperature too
low or filament press nut too loose, or filament is wrapped.
11
.
How
to
a
small
model
?
Multiple
the
model
,
and
print them at a time.
12
.
Dual
color
model
not
aligned
?
Adjust
offset
of
second
nozzle
in
machine
settings
.
13
.
Dual
color
model
color
interference
?
Align two nozzle in vertical direction
14
.
There
is
too
much
silk
drag
on
the
model
?
Please
enable
filament retraction, and specified proper retract speed, and
distance, the retract distance should not less than 4mm, and the speed not
less than 10mm/s.
Printing
Troubleshoot
- 37 -
- 36 -
Specifications
Model
DX
DX
Plus
DE
DE
Plus
Build
volume
300
*
250
*
300
300
*
250
*
520
400
*
300
*
300
400
*
300
*
520
Nozzles
Dual
/
Tris
Diameter
0.4mm(0
.
3/0.6/0.8/1.0mm
can
be
customized)
Temperature
400
℃
Nozzles Type
print head/new print head
Hot
bed
120
℃ (
can
be
closed
after
certain
layers
)
Min
.
Layer
0.04mm
Accuracy
X
、
Y
、
Z axis 0
.
01mm
Print Speed
120mm
/
s
(
inner
/
outter
,
top
/
bottom
,
fill
,
first
layer
speed
can
be
set
separately
)
Travel
Speed
200mm/s
Materials
ABS,PLA,TPU,PETG,HIPS,PVA, PA,PC,Carbon Fibre,etc
Fila
.
Diameter
3
.
0mm (1
.
75mm optional
)
Keypad
Yes (nine key)
Auto
Turnoff
Yes (pwr manager
+ relay)
Continue
Play
Yes (Power outage, lower plate and save data)
Fila
.
Check
Yes
(
pause
printing
when
filament
finish
,
and
lower
platform
)
Adju
.
Head
Yes
(
height-adjustable-nozzles
)
OS
Windows, Linux, Mac OS, OSX
Languages
Chinese
,
English
multi
-
language
Software
CreatWare Muti
-
language
File Format
STL, OBJ, GCode, Amf
Chipset
Atmega 2560-16AU (AVR
8 Bit 16MHz
,
256KB Flash)
Display
128*64 monochrome
multi
-
language
(
support
color
TFT
)
Pwr
Supply
110/220V 360W
110/220V 700W
Dimension
420*380*570
420
*
380
*
790
590
*
430
*
570
590
*
430
*
790
Weight
35 Kg
40Kg
45Kg
55Kg