HemoCue Glucose 201, Руководство по эксплуатации

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Troubleshooting Guide
Symptom Explanation Action
If you are unable to resolve the problem by following this Troubleshooting Guide, please call your HemoCue distributor or HemoCue America.
LED = Light Emitting Diode. Note! Do not open the cover of the analyzer. The warranty is voided if the analyzer has been opened.
May be an occasional fault. The analyzer shows ”ERROR” and
a digit code 900 – 930.
Turn off the analyzer and turn it on again after
30 seconds. Take a new microcuvette and repeat the
measurement. If the problem continues, see specific
error code below.
No stable endpoint found within the time range.
1. The microcuvette is faulty.
2. The circuit board is out of order. 900 1a. Check expiration date for the microcuvettes.
1b. Take a new microcuvette and repeat the measurement.
2. The analyzer needs service. Call your distributor.
Light intensity for the compensating LED is too low.
1. The optronic unit is dirty.
2. The optronic unit is out of order. 901 1. Clean the optronic unit, as described in the
Maintenance section.
2. The analyzer needs service. Call your distributor.
Light intensity for the measuring LED is too low.
1. The optronic unit is dirty.
2. The optronic unit is out of order. 902 1. Clean the optronic unit, as described in the
Maintenance section.
2. The analyzer needs service. Call your distributor.
1. The optronic unit is out of order. 903 1. The analyzer needs service. Call your distributor.
1. Light intensity for one of the LED´s is too high. 905 1. The analyzer needs service. Call your distributor.
1. Unstable blank value. The analyzer might be cold. 906 1. Turn off the analyzer and allow it to reach room
temperature. If the problem continues, the analyzer
needs service. Call your distributor.
1. The battery power is too low. 907 1a. The batteries need to be replaced. Turn off the
analyzer and replace the batteries, 4 type AA.
1b. Use the power adapter.
The absorbance is too high.
1. Light blocking item in the cuvette holder. 908 1a. Check that the analyzer and microcuvettes are used
according to the HemoCue Glucose 201 operating
manual and instruction for use.
1b. The analyzer needs service. Call your distributor.
Seen during all phases of use, and is a fatal error. A read or
write operation to the EEPROM did not succeed.
1. The EEPROM memory is out of order. 910 1a. Turn off the analyzer and turn it on again after 30
seconds and retry testing.
1b. The analyzer needs service. Call your distributor.
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