Heinner HWM-8014, Руководство пользователя

Страница: 47 / 100

www.heinner.com
46
Problem Cause Solution
Washing Machine
doesn’t start
Check if the door is closed tightly.
Check if power plug is inserted well.
Check if water supply tap is opened.
Check if button “Start/Pause” is pressed.
Check if button “On/Off” is pressed.
The door doesn’t
open
Machine's safety protection
design is working.
Disconnect the power.
Heating fault
NTC is damaged and heating
pipe is aging.
Can normally wash the clothes.
Only cannot wash with heating.
Shall contact the service center promptly
Water leakage
The connection between inlet
pipe or outlet hose and tap or
washing machine is not tight.
Drain pipe in the room is blocked
Check and fasten water pipes.
Clean up outlet hose and ask a specialized person to
repair it when necessary.
Water is overflowed
from the bottom of
the machine
The inlet pipe is not connected
firmly.
Outlet hose has water leakage.
Fix the inlet pipe.
Replace the drain hose
Indicator or
display does
not work.
Power is disconnected.
PC board has problems.
Harness has connection problem. Check if the power is shut down and power plug is
connected correctly.
If not, please call up service line.
Detergent
residues in the
box
Washing powder is dampened
and agglomerated.
Clean and wipe the box.
Use liquid detergents or the detergents
special for drum.
Washing effects
are not good
The clothes are too dirty.
Insufficient detergent quantity
Select a proper procedure.
Add the proper detergent quantity
according to the instructions in detergent package.
Abnormal noise
Great vibration
Check if the fixing bolts have been removed.
If cabinet is installed on the solid and level floor.
Check if there are any barrettes or metal articles
inside.
Check if the legs in the washing machine
are adjusted level.
XVI. TROUBLESHOOTING