22
You may try to solve the following simple problems by yourself.
If them cannot be solved, please contact the after-sales department.
Failed operation
Check whether the appliance is connected to power or whether the plug is in well
contact.
Check whether the voltage is too low.
Check whether there is a power failure or partial circuits have tripped
Odor
Odorous foods shall be tightly wrapped.
Check whether there is any rotten food.
Clean the inside of the refrigerator
Long-time operation of the compressor
Long operation of the refrigerator is normal in summer when the ambient
temperature is high.
It is not suggestible having too much food in the appliance at the same time.
Food shall get cool before being put into the appliance.
The doors are opened too frequently.
Light fails to get lit
Check whether the refrigerator is connected to power supply and whether the
illuminating light is damaged.
Have the light replaced by a specialist.
Doors cannot be properly closed
The door is stuck by food packages.
The refrigerator is tilted.
Loud noise
Check whether the floor is level and whether the refrigerator is placed stably.
Check whether accessories are placed at proper locations.
Door seal fails to be tight
Remove foreign matters on the door seal.
Heat the door seal and then cool it for restoration (or blow it with an electrical
drier or use a hot towel for heating).
Water pan overflows
There is too much food in the chamber or food stored contains too much water,
resulting in heavy defrosting.
The doors are not closed properly, resulting in frosting due to entry of air and
increased water due to defrosting.
Hot housing
Heat dissipation of the built-in condenser via the housing, which is normal.
When housing becomes hot due to high ambient temperature and storage of too
much food, it is recommended to provide sound ventilation to facilitate heat
dissipation.
Surface condensation
Condensation on the exterior surface and door seals of the refrigerator is normal
when the ambient humidity is too high. Just wipe the condensate with a clean
towel.
Abnormal noise
Buzz: The compressor may produce buzzes during operation, and the buzzes are
loud particularly upon start or stop. This is normal.
Creak: Refrigerant flowing inside of the appliance may produce creak, which is
normal.
IX. TROUBLESHOOTING
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