53
If you still have a problem with your appliance after checking these basic trouble
shooting steps, please contact an authorized service person or wualified technician.
Problem
Possible Cause
Solution
Oven does not switch on.
Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances are working.
No heat or oven does
not warm up.
Oven temperature control is incorrectly set.
Oven door has been left open.
Check that the oven temperature control knob is set correctly.
Oven light (if available)
does not operate.
Lamp has failed.
Electrical supply is disconnected or
switched off.
Replace lamp according to the instructions.
Make sure the electrical supply is switched on at the wall socket outlet.
Cooking is uneven
within the oven.
Oven shelves are incorrectly
positioned.
Check that the recommended temperatures and shelf positions are being
used.
Do not frequently open the door unless you
are cooking things that need to be turned.
If you open the door often, the interior temperature will be lower and this may
affect the results of your cooking.
The timer buttons
cannot be pressed
properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture on the
control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is set.
The oven fan (if
available) is noisy.
Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware are not vibrating or in contact
with the oven back panel.
IX.
TROUBLESHOOTING
Transport
If you need to transport the product, use the original product packaging and carry it using
its original case. Follow the transport signs on the packaging. Tape all independent parts
to the product to prevent damaging the product during transport.
If you do not have the original packaging, prepare a carriage box so that the appliance,
especially the external surfaces of the product, is protected against external threats.
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