Warranty
The XJ-2100UV is su
bj
ected to strict testing procedures
b
efore leaving the factory. If within three
years from the date of purchase the product does not perform according to the specifications
,
b
ecause of factory defects
,
the purchaser is entitled to free repairs or replacement of parts upon
presentation of this warranty
(
provided that the malfunction or damage to the device and/or parts
occurred under normal operating conditions
)
.
What is covered
:
A
ll parts defective in material and workmanship.
For how long:
Three years from purchase date.
What we will do
: Repair or replace any defective parts.
(
Exclusions
:
Regular replacement part, UV lamps)
90-Day Replacement Policy
If
,
due to manufacturer defect
,
any part requires repair during the first 90 days after receiving your
ionizer
,
Heaven Fresh will replace it with a new machine.
What You Must Do
1.
Contact Heaven Fresh customer support at 0800-9
5
2-99
6
2
(
www.heavenfresh.co.ok
)
for Return
A
uthorization
N
um
b
er.
2.
Pack the product in its original carton
,
and in the same manner in which you received it
,
or
as identical as possi
b
le.
3
.
Include proof of purchase inside
b
ox.
4.
La
b
el and ship the unit
,
freight pre-paid
,
to the address provided.
Other Conditions
The provisions of this warranty are in lieu of any other written warranty whether express or
implied
,
written or oral
,
including any warranty of merchanta
b
ility or fitness for a particular
purpose. The manufacturer‘s maximum lia
b
ility shall not exceed the actual purchase price paid
b
y
you for the product. In no event shall the manufacturer
b
e lia
b
le for special
,
incidental
,
consequen-
tial
,
or indirect damages. This warranty does not cover a defect that has resulted from improper or
unreasona
b
le use or maintenance
,
faulty assem
b
ly
,
accident
,
natural catastrophes
,
improper pack-
ing
,
or unauthorized tampering
,
alteration
,
or modification as determined solely
b
y us. This war-
ranty is void if the la
b
el
b
earing the serial num
b
er has
b
een removed or defaced.
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