10
Return for Repair
Warranty
Heathrow Scientific
®
LLC will not accept any shaker that is not appropriately cleaned and
decontaminated. In the unlikely event of repair, or when damage to the unit necessitates return,
contact Heathrow Scientific
®
LLC and obtain return authorization before sending your Digital
Orbital Shaker for service.
If you believe that there is a defect in the product, you must, during the warranty period, notify
Heathrow Scientific
®
LLC, provide proof of purchase, and return the product to Heathrow
Scientific
®
LLC with a Return Authorization form. To obtain a Return Authorization form, please
call +1-847-816-5070.
If Heathrow Scientific
®
LLC is properly notified and, after inspection, confirms that there is a
defect and the warranty period has not expired, Heathrow Scientific
®
LLC will repair, modify, or
replace the product, at its sole option, at no charge.
OTHER THAN THIS LIMITED WARRANTY, HEATHROW SCIENTIFIC
®
LLC MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE QUALITY OR PERFORMANCE
OF THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE WHICH ARE HEREBY
DISCLAIMED AND EXCLUDED. HEATHROW SCIENTIFIC
®
LLC WILL IN NO EVENT BE LIABLE
FOR ANY LOSS OF USE, LOSS OF PROFITS, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR
PUNITIVE DAMAGES.
THIS WARRANTY DOES NOT COVER:
• ANY DEFECT OR DAMAGE CAUSED BY IMPROPER OR UNREASONABLE USE OF
THE PRODUCT. (SHAKER IS DESIGNED FOR USE ONLY BY TRAINED LABORATORY
TECHNICIANS. USE BY ANYONE ELSE WILL VOID THIS WARRANTY.)
IMPORTANT:
Transporting hazardous materials without a permit is a violation of U.S. federal law.
LIMITED WARRANTY
Heathrow Scientific
®
LLC warrants that the shaker will be free from defects in
workmanship and material for 3 years from the date of purchase.
